Missouri State University logo

Missouri State University

Information Specialist-Financial Aid

🇺🇸 Springfield, MO

🕑 Full-Time

💰 $17 per Hour

💻 Financial Aid

🗓️ August 7th, 2025

Edtech.com's Summary

Missouri State University is hiring an Information Specialist-Financial Aid. This role involves serving as the primary contact for students and parents in the Financial Aid Office, providing detailed information on aid packages and federal aid requirements, processing short-term loans, scheduling counselor appointments, and managing scholarship and agency fund acceptance from students.

Highlights
  • Provide first contact support for students and parents regarding financial aid inquiries.
  • Explain status of student aid packages and federal financial aid application processes.
  • Process and approve short-term loans and schedule appointments with financial aid counselors.
  • Accept scholarship and agency funds from students.
  • Proficiency with personal computers and mainframe systems, including word processing, spreadsheets, data entry, and database management is required.
  • High school diploma or equivalent with four years of general office experience or equivalent combination required; experience with complex process administration preferred.
  • Strong written and verbal communication skills necessary to handle high call and face-to-face inquiry volumes professionally.
  • Position pays $16.76 per hour and is classified as full-time regular, non-exempt.
  • Employment requires a criminal background check at university expense.
  • Supports diverse student population in the Financial Aid department at Missouri State University.