Information Technology Specialist, Sr.

Edtech.com's Summary

University of Utah is hiring an Information Technology Specialist, Sr. The role involves supporting the administration, maintenance, and future planning of student systems, including the Student Information System (SIS) and third-party registrar operations systems. The specialist collaborates across departments to implement enhancements, coordinate testing, develop queries, and troubleshoot system functionality to advance institutional goals.

Highlights

Manage service requests and coordinate modifications and enhancements to PeopleSoft SIS and related web applications.

Coordinate user testing and assist with documentation and training for SIS and third-party system updates.

Develop and maintain queries; perform query-based updates to student records.

Provide technical and functional support for student data systems; troubleshoot issues and resolve data discrepancies.

Ensure accuracy and compliance with data requests following FERPA regulations.

Collaborate with Associate Registrar, technical staff, and functional users on priorities and adoption strategies.

Required: Bachelor’s degree or equivalent experience and 3-5 years related work experience.

Preferred experience with PeopleSoft Campus Solutions, understanding of academic structures, and prior work in higher education Registrar’s Office.

Proficient in Microsoft Office; knowledge of data privacy, security principles, and system testing.

Compensation ranges from $60,000 to $69,000 annually.

Information Technology Specialist, Sr. Full Description

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Please see Special Instructions for more details.

It is required that your list of references includes:

· 5 professional references, information requested: First and Last Name, Relation, Company, Email and Phone Number

Announcement

Details

Open Date	03/31/2026
Requisition Number	PRN44614B
Job Title	Information Technology Specialist, Sr.
Working Title	Senior Systems & Technology Analyst
Career Progression Track	F
Track Level
FLSA Code	Computer Employee
Patient Sensitive Job Code?	No
Standard Hours per Week	40
Full Time or Part Time?	Full Time
Shift	Day
Work Schedule Summary	Monday – Friday 8:00am – 5:00pm University of Utah campus (primary) with some hybrid remote opportunities after completion of probation period.
VP Area	Academic Affairs
Department	00296 - Registrar's Office
Location	Campus
City	Salt Lake City, UT
Type of Recruitment	External Posting
Pay Rate Range	$60,000 - $69,000
Close Date	05/01/2026
Priority Review Date (Note - Posting may close at any time)
Job Summary	The University of Utah’s Office of the Registrar is seeking a detail‑oriented and tech‑savvy professional to support the administration, maintenance, and future planning of student systems. This role collaborates across departments to streamline processes and support the successful deployment of technologies, including third‑party systems that support registrar operations and Student Information System (SIS). The Senior Systems & Technology Analyst is responsible for supporting system‑delivered enhancements and their configuration; defining technical and functional business requirements; coordinating testing and validation of SIS updates; developing and maintaining queries; and troubleshooting data, processes, and system functionality within the Registrar’s Office. This position assists in advancing departmental, division, and institutional goals and works closely with the Associate Registrar, technical staff, and functional users to determine priorities, timelines, and adoption strategies for new technologies and functionality.
Responsibilities	Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description: ·Assist in reviewing, submitting, and managing service requests from the Registrar’s Office and University departments for modifications and enhancements to the Student Information System (PeopleSoft), related web applications, and the development of new reports. Coordinate with University Support Services (USS) and requestors throughout the lifecycle of each request until completion. Coordinate user testing with USS for SIS and third-party updates, fixes, and new approaches to improve the user experience. Assist with testing, documentation, and training related to SIS and third-party systems functionality, updates, and enhancements. Collaborate with functional and technical teams to test, implement, and deploy SIS and third-party system enhancements. Design, modify, and maintain queries and automated processes to support registrar and institutional needs. Perform query‑based updates (QBUs) to student records in the SIS to support departmental and institutional functions. Provide technical and functional support for student data and Registrar systems, including diagnosing issues, troubleshooting system errors, and resolving data discrepancies efficiently. Respond to internal and external data requests, ensuring accuracy, confidentiality, and compliance with university policies and FERPA regulations. Participate in meetings with internal and external stakeholders to provide input on requirements, timelines, and business processes. Maintain current knowledge of best practices in higher education systems and technology. Work closely with the Associate Registrar for Student Systems and the Manager of Student Systems to support ongoing projects and strategic initiatives. Perform additional responsibilities as needed to support the mission and operations of the Office of the Registrar.
Minimum Qualifications	Requires a bachelor’s degree or equivalency (one year of education can be substituted for two years of related work experience) and 3-5 years of experience in the field or in a related area. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences	Strong attention to detail and organizational skills Ability to learn and apply new technologies and systems (training provided) Basic understanding of data privacy and security principles (e.g., FERPA) Proficiency with Microsoft Office (Excel, Word, Outlook) Strong written and verbal communication skills Ability to work independently and collaboratively in a team environment Bachelor’s degree or equivalent combination of education and experience Experience with student information systems (e.g., PeopleSoft Campus Solutions) Understanding of academic structures (terms, programs, plans, course catalogs) Experience coordinating with IT teams on system enhancements, access, and security Prior experience in a Registrar’s Office or higher education administrative setting Experience with system testing, documentation, and end‑user training
Type	Benefited Staff
Special Instructions Summary	It is required that your list of references includes: · 5 professional references, information requested: First and Last Name, Relation, Company, Email and Phone Number
Additional Information	The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules. This position may require the successful completion of a criminal background check and/or drug screen. The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both. To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page. Online reports may be submitted at https://oeo.utah.edu https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South. As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

Are you legally authorized to work in the United States?
- Yes
- No
Will you now or in the future require sponsorship for employment visa status (e.g., H-1B status)?
- Yes
- No
* Do you have a related Bachelor's degree or equivalency? (2 years related work experience may be substituted for 1 year of education)
- Yes
- No
Indicate number of years’ experience in working with student information systems or other related software
- No experience
- Less than 1 year
- 1 year or more, but less than 2 years
- 2 years or more, but less than 4 years
- 4 years or more
Years of experience with higher education or other related field
- No experience
- Less than 1 year
- 1 year or more, but less than 2 years
- 2 years or more, but less than 4 years
- 4 years or more

Applicant Documents

Required Documents

Resume
Cover Letter
List of References

Optional Documents

Historical Only – Do Not Use – See Description for More Information – Appropriate discharge document (such as DD-2214) – Veteran Only
Historical Only – Do Not Use – See Document Description for More Information – Addendum to the University of Utah – Veteran Only

University Human Resource Management
250 East 200 South, Suite 125 Salt Lake City, UT 84111
Contact us: (801) 581-2169 By Email: employment@utah.edu

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Original Job Description