Information Technology Specialists

Edtech.com's Summary

University of Utah is hiring an Information Technology Specialist III. The role requires providing on-site support for Windows and MacOS workstations, servers, specialized software, network configurations, and hardware such as printers and iOS tablets, while also managing inventory and troubleshooting various IT issues. The specialist must actively interact with customers, participate in on-call rotations, and continuously learn to support diverse client needs effectively.

Highlights

Manage Windows and MacOS workstations, Windows servers, and specialized software support.

Provide timely and professional customer support and maintain strong client interactions.

Perform network configurations, printer support, virus/malware removal, and inventory management.

Write and maintain Active Directory group policies, technical documentation, and automate processes via scripting.

Participate in on-call rotation with 24x7 availability including after-hours, weekends, and holidays.

Required qualifications include a bachelor's degree plus 6 years or a master's degree plus 4 years of relevant experience.

Preferred skills include PowerShell scripting, SCCM and Jamf management, networking experience, ITIL certification, and project management.

Compensation range: $65,000 - $75,000 annually.

Reports to University Information Technology (UIT), supporting centralized IT services for the University of Utah.

Work schedule: Monday to Friday, 8 a.m. to 5 p.m., with on-call responsibilities.

Information Technology Specialists Full Description

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Announcement

Details

Open Date	03/24/2026
Requisition Number	PRN44529B
Job Title	Information Technology Specialists
Working Title	Info Tech Specialist III
Career Progression Track	P00
Track Level	P3 - Career
FLSA Code	Computer Employee
Patient Sensitive Job Code?	No
Standard Hours per Week	40
Full Time or Part Time?	Full Time
Shift	Day
Work Schedule Summary	Monday – Friday 8 a.m. – 5 p.m. with on call responsibilities for after hours, weekend, holidays, etc.
VP Area	President
Department	01555 - UIT INFRASTRUCTURE & OPS
Location	Campus
City	Salt Lake City, UT
Type of Recruitment	External Posting
Pay Rate Range	$65,000 - $75,000
Close Date	06/30/2026
Priority Review Date (Note - Posting may close at any time)
Job Summary	Information Technology Specialist III This is an ONSITE position that will require on-call responsibilities. We are seeking a highly motivated upbeat, friendly, and approachable individual to work in an on-site position within a highly customer service-oriented environment. The incumbent will provide support for Windows and MacOS workstations, Windows servers, specialized software, iOS tablets, printers, network configurations, inventory management etc. Customer interaction and support must be provided in a timely professional manner. The incumbent must be highly skilled in IT support and be knowledgeable in a wide variety of hardware, OS, software, networking and troubleshooting tasks. The incumbent must be detail oriented, adept at following processes, write documentation, be a team player, and work with others to train or be trained on unique systems. This position requires a continued learning effort, must be able to do research for supporting new and old software, adapt to different client needs and, perform other duties as assigned. This position must be available 24×7, be available to work after hours as needed and be in an on-call rotation. About UIT: University Information Technology (UIT), the central IT service provider for the University of Utah, reports to the U’s Chief Information Officer and is responsible for many of the U’s shared IT services including the wired and wireless network; Campus Information Services (CIS) portal; UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services. About the University of Utah: Located in Salt Lake City, the U is the flagship institution of the State of Utah’s system of higher education, home to arts and museum venues and a member of the BIG-12 Conference. Skiing and snowboarding opportunities are a short distance from campus, and opportunities to pursue activities from biking to hiking to fishing abound. Salt Lake City is home to the Utah Symphony and Opera, Ballet West, professional sports teams, and a wide range of other cultural and recreational activities. The University of Utah offers a comprehensive benefits package for eligible employees including: Excellent health, dental, and wellness coverage at affordable rates 14.2% retirement contributions Generous paid leave time 11 paid holidays per year 50% tuition reduction for employees after completing probationary period, and spouse, and dependent children after three years Flex spending accounts Free transit on most UTA services Employee discounts on a variety of products and services including cell phones & plans, entertainment, health and fitness, restaurants, retail, and travel Professional development opportunities A wellness program to promote health and quality of life Learn more about the great benefits of working for University of Utah: benefits.utah.edu For more information regarding how our salary and benefit offerings impact the overall compensation here at the University of Utah, please see our Total Compensation Calculator: https://www.hr.utah.edu/comp/totalcomp.php
Responsibilities	Information Technology Specialists III Desktop computer management for workstations and servers including updates, patches, upgrades and security. Cross training of peer staff on special software, hardware, and procedures. Troubleshoot, research, and resolve computer issues. Windows server management, secure and support. Inventory management. Automative process scripting and implementation Project management for client IT support processes Computing needs assessment and consultation for hardware and software. Computer imaging or OS installations for both Windows and Macintosh systems, software installations, remote connection management. Assist with network connectivity and security. Printer support, connectivity, and troubleshooting. Write and maintain Active Directory group policies and preferences. Writing technical and how-to documentation Virus or malware identification, removal, and cleaning. Transport and Travel on and off campus for end user support and equipment installation. Position is required to be on call to support the designated department and to have a 24×7 availability as needed. Other duties as assigned.
Minimum Qualifications	EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience). Department may hire employee at one of the following job levels: Information Technology Specialists, III: Requires a bachelor’s (or equivalency) + 6 years or a master’s (or equivalency) + 4 years of directly related work experience.
Preferences	Strong coordination, organization, time management, and communication skills. Project management experience. Powershell scripting experience. Microsoft workstation and server with SCCM setup, configuration and maintenance experience. Mac OS with Jamf management and configuration experience. Networking experience. ITIL Foundation Certification. A+, MCSE, CCNA, Network+, or other applicable certifications. MS SQL database administration. Experience with VM server environments running MS Windows server platform. Physical Requirements and Level of Frequency that may be required: Environment: Will require lifting, bending, and repetitive desk work such as typing, and long-term sitting. Nearly Continuously: Sitting, hearing, listening, talking. Often: Repetitive hand motion (such as typing), walking bending, reaching overhead, lifting and carrying equipment.
Type	Benefited Staff
Special Instructions Summary
Additional Information	The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both. To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action: Director/ Title IX Coordinator Office of Equal Opportunity and Affirmative Action (OEO/AA) 383 University Street, Level 1 OEO Suite Salt Lake City, UT 84112 801-581-8365 oeo@utah.edu Online reports may be submitted at *oeo.utah.edu* *For more information:* *https://www.utah.edu/nondiscrimination/* *To inquire about this posting, email:* *employment@utah.edu* *or call 801-581-2300.* The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules. This position may require the successful completion of a criminal background check and/or drug screen. https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

* What is your highest level of completed education?
- None
- High School Diploma or Equivalent
- Associate Degree
- Bachelor's Degree
- Master's Degree
- Doctorate Degree
* How many years of related work experience do you have?
- Less than 6 years
- 6 years or more, but less than 9 years
- 9 years or more, but less than 12 years
- 12 years or more, but less than 15 years
- 15 years or more
This is an onsite full time position that will require after hours, weekend and holiday communications and possible on site assistance and will be required to participate in an on-call rotation. Can you fulfill this requirement?
- Yes.
- No.
Are you legally authorized to work in the United States?
- Yes
- No
Will you now or in the future require sponsorship for employment visa status (e.g., H-1B status)?
- Yes
- No
Do you have the ability to lift 50 lbs.?
- Yes
- No

Applicant Documents

Required Documents

Resume
Cover Letter

Optional Documents

University Human Resource Management
250 East 200 South, Suite 125 Salt Lake City, UT 84111
Contact us: (801) 581-2169 By Email: employment@utah.edu

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Original Job Description

Toggle navigation

Information Technology Specialists Bookmark this Posting Print Preview | Apply for this Job

Announcement

Details

Open Date	03/24/2026
Requisition Number	PRN44529B
Job Title	Information Technology Specialists
Working Title	Info Tech Specialist III
Career Progression Track	P00
Track Level	P3 - Career
FLSA Code	Computer Employee
Patient Sensitive Job Code?	No
Standard Hours per Week	40
Full Time or Part Time?	Full Time
Shift	Day
Work Schedule Summary	Monday – Friday 8 a.m. – 5 p.m. with on call responsibilities for after hours, weekend, holidays, etc.
VP Area	President
Department	01555 - UIT INFRASTRUCTURE & OPS
Location	Campus
City	Salt Lake City, UT
Type of Recruitment	External Posting
Pay Rate Range	$65,000 - $75,000
Close Date	06/30/2026
Priority Review Date (Note - Posting may close at any time)
Job Summary	Information Technology Specialist III This is an ONSITE position that will require on-call responsibilities. We are seeking a highly motivated upbeat, friendly, and approachable individual to work in an on-site position within a highly customer service-oriented environment. The incumbent will provide support for Windows and MacOS workstations, Windows servers, specialized software, iOS tablets, printers, network configurations, inventory management etc. Customer interaction and support must be provided in a timely professional manner. The incumbent must be highly skilled in IT support and be knowledgeable in a wide variety of hardware, OS, software, networking and troubleshooting tasks. The incumbent must be detail oriented, adept at following processes, write documentation, be a team player, and work with others to train or be trained on unique systems. This position requires a continued learning effort, must be able to do research for supporting new and old software, adapt to different client needs and, perform other duties as assigned. This position must be available 24×7, be available to work after hours as needed and be in an on-call rotation. About UIT: University Information Technology (UIT), the central IT service provider for the University of Utah, reports to the U’s Chief Information Officer and is responsible for many of the U’s shared IT services including the wired and wireless network; Campus Information Services (CIS) portal; UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services. About the University of Utah: Located in Salt Lake City, the U is the flagship institution of the State of Utah’s system of higher education, home to arts and museum venues and a member of the BIG-12 Conference. Skiing and snowboarding opportunities are a short distance from campus, and opportunities to pursue activities from biking to hiking to fishing abound. Salt Lake City is home to the Utah Symphony and Opera, Ballet West, professional sports teams, and a wide range of other cultural and recreational activities. The University of Utah offers a comprehensive benefits package for eligible employees including: Excellent health, dental, and wellness coverage at affordable rates 14.2% retirement contributions Generous paid leave time 11 paid holidays per year 50% tuition reduction for employees after completing probationary period, and spouse, and dependent children after three years Flex spending accounts Free transit on most UTA services Employee discounts on a variety of products and services including cell phones & plans, entertainment, health and fitness, restaurants, retail, and travel Professional development opportunities A wellness program to promote health and quality of life Learn more about the great benefits of working for University of Utah: benefits.utah.edu For more information regarding how our salary and benefit offerings impact the overall compensation here at the University of Utah, please see our Total Compensation Calculator: https://www.hr.utah.edu/comp/totalcomp.php
Responsibilities	Information Technology Specialists III Desktop computer management for workstations and servers including updates, patches, upgrades and security. Cross training of peer staff on special software, hardware, and procedures. Troubleshoot, research, and resolve computer issues. Windows server management, secure and support. Inventory management. Automative process scripting and implementation Project management for client IT support processes Computing needs assessment and consultation for hardware and software. Computer imaging or OS installations for both Windows and Macintosh systems, software installations, remote connection management. Assist with network connectivity and security. Printer support, connectivity, and troubleshooting. Write and maintain Active Directory group policies and preferences. Writing technical and how-to documentation Virus or malware identification, removal, and cleaning. Transport and Travel on and off campus for end user support and equipment installation. Position is required to be on call to support the designated department and to have a 24×7 availability as needed. Other duties as assigned.
Minimum Qualifications	EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience). Department may hire employee at one of the following job levels: Information Technology Specialists, III: Requires a bachelor’s (or equivalency) + 6 years or a master’s (or equivalency) + 4 years of directly related work experience.
Preferences	Strong coordination, organization, time management, and communication skills. Project management experience. Powershell scripting experience. Microsoft workstation and server with SCCM setup, configuration and maintenance experience. Mac OS with Jamf management and configuration experience. Networking experience. ITIL Foundation Certification. A+, MCSE, CCNA, Network+, or other applicable certifications. MS SQL database administration. Experience with VM server environments running MS Windows server platform. Physical Requirements and Level of Frequency that may be required: Environment: Will require lifting, bending, and repetitive desk work such as typing, and long-term sitting. Nearly Continuously: Sitting, hearing, listening, talking. Often: Repetitive hand motion (such as typing), walking bending, reaching overhead, lifting and carrying equipment.
Type	Benefited Staff
Special Instructions Summary
Additional Information	The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both. To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action: Director/ Title IX Coordinator Office of Equal Opportunity and Affirmative Action (OEO/AA) 383 University Street, Level 1 OEO Suite Salt Lake City, UT 84112 801-581-8365 oeo@utah.edu Online reports may be submitted at *oeo.utah.edu* *For more information:* *https://www.utah.edu/nondiscrimination/* *To inquire about this posting, email:* *employment@utah.edu* *or call 801-581-2300.* The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules. This position may require the successful completion of a criminal background check and/or drug screen. https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

* What is your highest level of completed education?
- None
- High School Diploma or Equivalent
- Associate Degree
- Bachelor's Degree
- Master's Degree
- Doctorate Degree
* How many years of related work experience do you have?
- Less than 6 years
- 6 years or more, but less than 9 years
- 9 years or more, but less than 12 years
- 12 years or more, but less than 15 years
- 15 years or more
This is an onsite full time position that will require after hours, weekend and holiday communications and possible on site assistance and will be required to participate in an on-call rotation. Can you fulfill this requirement?
- Yes.
- No.
Are you legally authorized to work in the United States?
- Yes
- No
Will you now or in the future require sponsorship for employment visa status (e.g., H-1B status)?
- Yes
- No
Do you have the ability to lift 50 lbs.?
- Yes
- No

Applicant Documents

Required Documents

Resume
Cover Letter

Optional Documents

University Human Resource Management
250 East 200 South, Suite 125 Salt Lake City, UT 84111
Contact us: (801) 581-2169 By Email: employment@utah.edu

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Information Technology Specialists

Edtech.com's Summary

Information Technology Specialists Full Description

Manager, Systems Administration (System Administration and Networks)(Onsite)

Senior Systems Engineer

Systems Administrator II

Identity and Access Management Operations Manager

IT Analyst/Programmer II