University of Utah
Information Technology Specialists
Edtech.com's Summary
The University of Utah is hiring an Information Technology Specialist with the working title IT & Business Systems Coordinator. This role provides day-to-day support for the Campus Store's business systems and operational technology, including troubleshooting system and POS issues, coordinating operational tasks, and supporting retail, e-commerce, warehousing, and event environments under the direction of the Associate Director of Operations.
Highlights
- Serve as point of contact for system and process support requests and troubleshoot basic system issues.
- Assist with testing system updates, process improvements, and maintain documentation and training materials.
- Provide support for NetSuite Point of Sale (NSPOS) systems and related hardware during events and peak periods.
- Coordinate setup, testing, troubleshooting, and teardown of POS systems for events, including athletics and campus activities.
- Help ensure compliance and maintain device records, including Protected Information Management (PIM) processes.
- Assist in organizing the annual physical inventory process with an external vendor and support inventory activities.
- Provide day-to-day guidance and training to part-time student employees or interns.
- Require a bachelor's degree (or equivalency) plus 2 years of related experience or a master's degree.
- Preferred qualifications include experience with ERP and POS systems (NetSuite experience is a plus), retail or event support experience, and strong communication and organizational skills.
- Compensation ranges from $50,000 to $60,000 DOE with a full-time, 40-hour workweek including some evenings, weekends, and holidays.
Information Technology Specialists Full Description
Toggle navigation
Information Technology Specialists Bookmark this Posting Print Preview | Apply for this Job
Announcement
Posting Specific Questions
Details
| Open Date | 04/16/2026 |
|---|---|
| Requisition Number | PRN44762B |
| Job Title | Information Technology Specialists |
| Working Title | IT & Business Systems Coordinator |
| Career Progression Track | P00 |
| Track Level | P1 - Entry Level Pro |
| FLSA Code | Computer Employee |
| Patient Sensitive Job Code? | No |
| Standard Hours per Week | 40 |
| Full Time or Part Time? | Full Time |
| Shift | Day |
| Work Schedule Summary | M-F, 8a-5p, some weekends, holidays and late nights. |
| VP Area | President |
| Department | 00435 - University Campus Store |
| Location | Campus |
| City | Salt Lake City, UT |
| Type of Recruitment | External Posting |
| Pay Rate Range | $50,000 – $60,000 DOE |
| Close Date | 07/16/2026 |
| Priority Review Date (Note - Posting may close at any time) | |
| Job Summary | The University of Utah Campus Store is seeking a IT & Business Systems Coordinator to provide day-to-day support for the Campus Store’s business systems and operational technology. This role assists with system support, coordination of operational tasks, and technology needs across retail, e-commerce, warehousing, and event environments. The Campus Store operates on NetSuite as its primary business system (ERP), supporting retail, e-commerce, and operational processes. A key component of this role includes supporting point-of-sale (POS) systems, including NetSuite Point of Sale (NSPOS), particularly during events and peak operational periods. Working under the direction of the Assoc. Director of Operations, this role follows established processes and provides an opportunity to build experience in systems, operations, and retail technology in a fast-paced environment. Employees at the University of Utah Campus Store enjoy a wide range of benefits that support both personal and professional well-being. These include: Employee discounts on Campus Store merchandise Opportunities for career growth and advancement within the store Flexible scheduling opportunities. The Campus Store is consistently ranked among the top 15 institutionally run stores in the nation and proudly serves over 40,000 students, faculty and staff, along with millions of visitors each year. Learn more about our mission and values here www.store.utah.edu Learn more about the great benefits of working for University of Utah: benefits.utah.edu |
| Responsibilities | • Serve as a point of contact for day-to-day system and process support requests • Troubleshoot basic system issues and escalate more complex items as needed • Assist with testing system updates, configurations, and process improvements • Maintain organized documentation of processes, procedures, and training materials • Support communication related to system updates and changes • Provide support for NSPOS and related point-of-sale hardware across store and event environments • Assist with setup, testing, troubleshooting, and teardown of POS systems for events, including athletics and campus activities • Help ensure POS devices and peripherals are functioning properly during operations • Troubleshoot basic POS issues and coordinate resolution with internal teams or University IT • Assist with preparation and organization of POS equipment for events and off-site deployments • Provide increased support during scheduled events and peak operational periods throughout the year • Help track progress of active projects and maintain organized documentation • Assist with scheduling meetings and coordinating timelines • Support tracking of tasks, deadlines, and follow-ups • Maintain records of project updates and outcomes • Submit and help track network-related requests with University IT • Assist with maintaining device compliance records, including annual PIM (Protected Information Management) processes • Follow established procedures to support compliance and documentation requirements • Escalate issues or concerns to the Business Systems Administrator as needed • Assist in coordinating the annual physical inventory process in partnership with WIS, the external inventory vendor • Support inventory preparation, counting activities, and follow-up tasks • Help track inventory documentation and reconciliation activities • Provide day-to-day guidance to part-time student employees or interns • Assist with assigning tasks and monitoring progress • Support training on systems, tools, and procedures • Communicate concerns or support needs to the Business Systems Administrator |
| Minimum Qualifications |
EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience). Requires a bachelor’s (or equivalency) + 2 years of directly related work experience or a master’s (or equivalency) degree. |
| Preferences | • Bachelor’s degree in Business, Information Systems, or a related field (or equivalent combination of education and experience) • 0–2 years of experience in operations, retail support, IT support, or a related role • Relevant internship, campus job, or part-time experience will be considered • Strong organizational skills and attention to detail • Clear written and verbal communication skills • Willingness to learn business systems such as ERP and POS platforms (NetSuite experience is a plus) • Basic familiarity with workplace technology (computers, devices, peripherals, POS equipment) • Experience in retail, customer service, or event support environments is a plus • Ability to work occasional evenings or weekends during events |
| Type | Benefited Staff |
| Special Instructions Summary | |
| Additional Information | The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules. This position may require the successful completion of a criminal background check and/or drug screen. The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both. To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page. Online reports may be submitted at https://oeo.utah.edu https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South. As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period. |
Required fields are indicated with an asterisk (*).
- *
What is your highest level of completed education?
- None
- High School Diploma or Equivalent
- Associate Degree
- Bachelor's Degree
- Master's Degree
- Doctorate Degree
- *
How many years of related work experience do you have?
- Less than 6 years
- 6 years or more, but less than 9 years
- 9 years or more, but less than 12 years
- 12 years or more, but less than 15 years
- 15 years or more
Required Documents
- Resume
Optional Documents
- Cover Letter
University Human Resource Management
250 East 200 South, Suite 125 Salt Lake City, UT 84111
Contact us: (801) 581-2169 By Email: employment@utah.edu
250 East 200 South, Suite 125 Salt Lake City, UT 84111
Contact us: (801) 581-2169 By Email: employment@utah.edu
To ensure the security of your data, you will be logged out due to inactivity in 3 minutes at
.
Any data not saved will be lost.
Click 'OK' to keep your session active.
.
Any data not saved will be lost.
Click 'OK' to keep your session active.
Similar Jobs
Wireless Services Support Analyst (Computer User Support Analyst 2)
Oregon Health & Science University
🇺🇸 Hybrid - US
Computing Support Specialist I
University of Delaware
🇺🇸 Newark, DE
Computer Specialist I
Mississippi State University
🇺🇸 Stoneville, MS
Program Specialist I
The University of Texas at Dallas
🇺🇸 Hybrid - Richardson, TX
STEPS IT Tech
University of Kentucky
🇺🇸 Lexington, KY
