Information Technology Technician I - Classroom Support

🇺🇸 Villanova, PA

🕑 Part-Time

💰 $11 per Hour

💻 Information Technology

🗓️ July 31st, 2025

Edtech.com's Summary

Villanova University is hiring an Information Technology Technician I - Classroom Support. The technician provides technological assistance to professors and presenters in classrooms by answering support calls, troubleshooting hardware and software issues, guiding equipment use, and maintaining classroom technologies.

Highlights

Provide technical support for classroom media equipment and troubleshoot hardware/software problems.
Answer phone calls to the Classroom Support Hotline and assist university faculty, staff, and students.
Document classroom issues and resolutions in activity reports.
During downtime, perform equipment inventory, maintenance, replacements, and Crestron software updates.
Required skills include communication, customer service, interpersonal skills, problem-solving, and adaptability.
Technical proficiency in Windows, macOS, Zoom, and PowerPoint is preferred.
Position offers training on job-specific classroom technologies.
Wage rate is $11.25 per hour.
Position is open primarily for Summer and Fall 2025, with 5-10 hours per week.
Open to all students; work-study preferred but not required.