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Villanova University

Information Technology Technician I - Classroom Support

🇺🇸 Villanova, PA

🕑 Part-Time

💰 $11 per Hour

💻 Information Technology

🗓️ July 31st, 2025

Edtech.com's Summary

Villanova University is hiring an Information Technology Technician I - Classroom Support. The technician provides technological assistance to professors and presenters in classrooms by answering support calls, troubleshooting hardware and software issues, guiding equipment use, and maintaining classroom technologies.

Highlights
  • Provide technical support for classroom media equipment and troubleshoot hardware/software problems.
  • Answer phone calls to the Classroom Support Hotline and assist university faculty, staff, and students.
  • Document classroom issues and resolutions in activity reports.
  • During downtime, perform equipment inventory, maintenance, replacements, and Crestron software updates.
  • Required skills include communication, customer service, interpersonal skills, problem-solving, and adaptability.
  • Technical proficiency in Windows, macOS, Zoom, and PowerPoint is preferred.
  • Position offers training on job-specific classroom technologies.
  • Wage rate is $11.25 per hour.
  • Position is open primarily for Summer and Fall 2025, with 5-10 hours per week.
  • Open to all students; work-study preferred but not required.