Information Technology Technician I - Learning Space Support

🇺🇸 Villanova, PA 🕑 Part-Time 💰 $11 per Hour 💻 Information Technology 🗓️ March 14th, 2026

Edtech.com's Summary

Villanova University is hiring an Information Technology Technician I - Learning Space Support. This role involves providing audiovisual assistance to professors and presenters, ensuring uninterrupted classroom operations, resolving technical issues, and collaborating with full-time staff to support faculty, staff, and the university community in teaching and learning spaces.

Highlights

Respond to hotline inquiries with immediate phone and in-person support to maintain classroom operations.

Collaborate with full-time staff to deliver technical support across the university community.

Assess, resolve, and document service requests and incidents using a ticketing system.

Set up classroom technology efficiently and provide real-time troubleshooting during instruction.

Maintain hardware reliability through asset record management and preventive maintenance.

Gain hands-on experience with audiovisual software and hardware deployment and optimization.

Required skills include knowledge of Windows, macOS, Zoom/Teams, Microsoft 365, multimedia equipment operation, and problem-solving abilities; knowledge of HTML5 is highly valued.