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Villanova University

Information Technology Technician I - Learning Space Support

🇺🇸 Villanova, PA 🕑 Part-Time 💰 $11 per Hour 💻 Information Technology 🗓️ March 14th, 2026

Edtech.com's Summary

Villanova University is hiring an Information Technology Technician I - Learning Space Support. This role involves providing audiovisual assistance to professors and presenters, ensuring uninterrupted classroom operations, resolving technical issues, and collaborating with full-time staff to support faculty, staff, and the university community in teaching and learning spaces.

Highlights

  • Respond to hotline inquiries with immediate phone and in-person support to maintain classroom operations.

  • Collaborate with full-time staff to deliver technical support across the university community.

  • Assess, resolve, and document service requests and incidents using a ticketing system.

  • Set up classroom technology efficiently and provide real-time troubleshooting during instruction.

  • Maintain hardware reliability through asset record management and preventive maintenance.

  • Gain hands-on experience with audiovisual software and hardware deployment and optimization.

  • Required skills include knowledge of Windows, macOS, Zoom/Teams, Microsoft 365, multimedia equipment operation, and problem-solving abilities; knowledge of HTML5 is highly valued.

  • Preferred qualifications include strong written and oral communication skills, excellent interpersonal skills, and adaptability.

  • Wage rate is $11.25 per hour.

  • Position is a student role (5-10 hours per week) within the Classroom Technologies department supporting the academic year 2025-2026.