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edtech.com
Villanova University logo

Villanova University

Information Technology Technician II

🇺🇸 Villanova, PA

🕑 Part-Time

💰 $13 per Hour

💻 Information Technology

🗓️ June 11th, 2025

Edtech.com's Summary

Villanova University is hiring an Information Technology Technician II. The role involves delivering first-level help desk support, assisting students, faculty, and staff with technology issues, diagnosing and resolving computer-related problems, and recording support requests using the TeamDynamix ticketing system. 

Highlights 
  • Deliver first-level help desk support for IT systems.
  • Assist with issues related to technology and systems.
  • Diagnose and resolve technical problems.
  • Use TeamDynamix ticketing system for support requests.
  • Requires enrollment as a graduate student at Villanova University.
  • Providing strong problem-solving abilities.
  • Basic technical knowledge for troubleshooting hardware/software.
  • Wage rate: $13.00 per hour.

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