Elsevier
Inside Sales Representative
🇲🇽 Hybrid - MX
🕑 Full-Time
💰 TBD
💻 Sales
🗓️ October 17th, 2025
Edtech.com's Summary
- Provide day-to-day support to the regional sales team across various sales activities.
- Act as initial contact for incoming sales queries and escalate appropriately.
- Assist in processing smaller sales opportunities via Customer Services.
- Coordinate distribution and tracking of inspection copies.
- Support planning and execution of promotional events and campaigns.
- Collaborate with marketing and product teams on promotional materials.
- Attend internal meetings with content, inventory, operations, and other teams to follow up on sales-related actions.
- Maintain accurate records in the CRM system; experienced with SLX CRM.
- Bachelor's degree in Business, Marketing, Communication, or related field required.
- Fluent in Spanish (native) and highly proficient in English; proficient in Microsoft Office.
Inside Sales Representative Full Description
Are you interested in sales and looking to develop your career?
Do you get motivated by targets and strives to achieve them?
About the team:
The regional sales team operates across Spain, Portugal, and Latin America, supporting Spanish and English products. Team members in Madrid, Barcelona, Mexico, and Chile collaborate to manage sales and coordinate internally. They prioritize communication and teamwork, working closely with other departments and following up on sales matters. Members have a flexible home/office setup and occasionally travel for meetings.
About the Role
The Inside Sales Representative provides operational and administrative support to the regional sales team, helping ensure smooth execution of sales processes and internal coordination. This role acts as the first point of contact for incoming sales queries, supports the escalation of opportunities, and assists in organizing promotional activities and managing sales tools. The representative also attends internal meetings with teams such as content, inventory, marketing, and customer service to ensure alignment and timely follow-up on sales-related matters. The position is full-time, permanent, based in Spain, with a home/office-based arrangement and occasional travel.
Responsabilities:
Provide day-to-day support to the regional sales team across various sales activities.
⢠Act as initial contact for incoming sales queries and escalate appropriately.
⢠Assist in the processing of smaller sales opportunities via Customer Services.
⢠Coordinate the distribution and tracking of inspection copies.
⢠Support the planning and execution of promotional events and campaigns.
⢠Collaborate with marketing and product teams to ensure promotional materials are aligned and effective.
⢠Attend internal meetings with content, inventory, operations, and other teams to follow up on sales-related actions.
⢠Maintain accurate records of interactions, feedback, and promotional activities in the CRM system.
⢠Assist with administrative tasks such as documentation filing, distribution of promotional tools, and coordination of regional book fairs.
⢠Upload new title information to distributor and bookseller platforms.
⢠Liaise with internal departments including editorial, credit control, and customer services.
Requirements:
Bachelor's degree in business, Marketing, Communication, or a closely related discipline.
Proven background in sales support, customer service, or administrative functions.
Experience within the publishing industry or collaboration with sales teams is highly desirable.
Understanding of CRM platforms and internal coordination workflows.
Fluent in Spanish (native level) and highly proficient in English, both spoken and written.
Exceptional organizational skills with a keen eye for detail.
Outstanding communication and interpersonal skills.
Demonstrated ability to handle multiple tasks, prioritize workload, and meet deadlines.
Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint.
Experienced with CRM tools such as SLX.
Comfortable engaging in cross-departmental meetings and ensuring follow-up on assigned actions.
Strong analytical abilities to assess feedback and interpret sales-related data.
Proactive, flexible, and solutions-driven approach to work.
Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
Working for you
We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
Private Medical/Dental Plan
Savings Fund
Life Insurance
Meal/Grocery Voucher
About the Business:
A global leader in information and analytics, we help researchers and healthcare professionals, advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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