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State of Colorado logo

State of Colorado

Instructional Design and Development Specialist

🇺🇸 Hybrid - Denver, CO

🕑 Full-Time

💰 $59K - $77K

💻 Instructional Design

🗓️ August 8th, 2025

Edtech.com's Summary

Colorado Department of Human Services is hiring an Instructional Design and Development Specialist. The role involves designing, developing, and implementing online training courses and materials to ensure accurate processing of Public Assistance Programs in compliance with state and federal regulations. The specialist collaborates with various stakeholders, utilizes e-learning tools, and continually improves training effectiveness to support eligibility workers statewide.

Highlights
  • Design, develop, and maintain online and visual training materials for Public Assistance Programs.
  • Create courses using Articulate Storyline 360, Camtasia, Adobe Creative Suite, and other multimedia tools.
  • Ensure training supports accurate eligibility determinations in the Colorado Benefits Management System (CBMS).
  • Collaborate with program staff and subject matter experts to align training with current policies and procedures.
  • Apply adult learning theory and best practices in instructional design.
  • Minimum of seven years' experience in instructional design or equivalent education plus experience.
  • Preferred skills include experience with e-learning authoring tools, Adobe Creative Suite, Camtasia, and strong project management.
  • Salary range from $58,872 to $76,536 annually.
  • Work involves communication and coordination with eligibility sites and program divisions.
  • Position is exempt from overtime, requires occasional travel, and is open to Colorado residents only.

Instructional Design and Development Specialist Full Description

Instructional Design and Development Specialist
Salary
$58,872.00 - $76,536.00 Annually
Location 
Denver, CO
Job Type
Full Time
Job Number
IHA 05324 07/31/2025
Department
Colorado Department of Human Services
Division
OES (Office of Economic Security)
Opening Date
08/04/2025
Closing Date
8/18/2025 11:59 PM Mountain
FLSA
Determined by Position
Type of Announcement
This position is open only to Colorado state residents.
Primary Physical Work Address
1575 Sherman St Denver, CO
FLSA Status
Exempt; position is not eligible for overtime compensation.
Department Contact Information
victoria.crocket@state.co.us

How To Apply
Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.


Department Information
This position is open to current Colorado residents only
Please note: This recruitment may be used to fill multiple vacancies.
About this Unit:
The Staff Development Division (SDD) is the training connection between the Colorado Department of Human Services (CDHS), the Colorado Department of Health Care Policy and Financing (HCPF) and the Governor’s Office of Information Technology (OIT) for the 64 county departments of Social/Human Services, as well as medical assistance, presumptive eligibility and certified application assistance sites for Health First Colorado/CHP+ Medical Assistance throughout Colorado. The SDD is tasked with identifying essential training needs and establishing, facilitating, and maintaining integrated competency-based training curricula while continually evaluating results. The SDD supports all Colorado’s Health and Economic Security staff to be informed and well-trained to do timely and error-free work through consistent, accessible, and convenient competency-based training.

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Description of Job

This position is currently hybrid - 2 days in office
                   Office Hours 8 am - 5 pm negotiate specific hours when hired, core hours 9 am - 3 pm and must work eight hours a day.

Please note: These working arrangements are subject to change.

About this Position:
This position supports and participates in the design, development, and implementation of a variety of online training courses, methods and materials for Public Assistance Programs. In collaboration with other training unit staff, this position performs duties required for development and maintenance of the Public Assistance Programs policy and Colorado Benefits Management System (CBMS) online learning courses. Position works with other training staff to maintain, coordinate and implement a comprehensive training program to address the Public Assistance Programs training needs of eligibility workers statewide. 

Through online learning courses developed by this position, in conjunction with other training unit staff, this position ensures that statewide eligibility site workers process applications for Public Assistance Programs accurately in CBMS and in compliance with federal and state rules, regulations, policy and guidance. Position identifies new and efficient measures to improve eligibility site workers’ performance through interactive web based training, including obtaining evaluations and feedback to influence the continuous improvement process. Materials and training developed and provided by this position are relied upon to ensure proper and accurate eligibility determinations. Inaccurate eligibility determinations can cause ineligible individuals to appear eligible, resulting in inappropriate payment of claims.

This position participates in all relevant meetings that pertain to the ongoing operations of Public Assistance Program Training procedures and policies. Position communicates, coordinates and meets with individuals within the Eligibility Division, eligibility sites, and other stakeholders and is responsible to ensure training needs are met and the Public Assistance Programs’ training is comprehensive. Position creates web based training courses using Articulate Storyline 360 and other online authoring tools including Adobe Creative Suite, Camtasia, Audacity, and Final Cut Pro. Position assists in the development of high quality, comprehensive and accurate training courses and materials within management-established timelines. Through training development, this position  supports program business goals, processes and increased technical versatility of training participants.  

Summary of Duties:
Online Course Development and Maintenance:
  • This position develops high quality, comprehensive and accurate training courses and materials within management-established timelines.
  • Through training courses and material developed by this position, this position ensures that statewide eligibility site workers process applications accurately in CBMS and in compliance with federal and state rules, regulations, policy and guidance.
  • By ensuring accurate eligibility determinations, this position ensures cost savings for the reduction of inappropriately eligible individuals receiving services.  
  • This position creates online courses using Articulate Storyline and Camtasia, as well as other e-learning software as appropriate.
  • In authoring online learning courses, this position creates and edits images such as CBMS screenshots, illustrations, and graphics used for the training theme using advanced imaging editing tools such as Adobe Photoshop and Illustrator. 
  • This position uses online review tools to host published courses for stakeholder review and approval.
  • This position completes course revisions using the applicable authoring tool and software package.

Visual Training Development and Maintenance:
  • This position designs and develops high quality, comprehensive and accurate process manuals, desk aids, and other visual presentation materials as needed, within management established timelines.
  • This position partners with SDD staff to ensure deliverable deadlines are met according to project plans.
  • This position creates and edits visual documents with Adobe Acrobat Pro, Adobe Illustrator, Adobe Photoshop, and SnagIt, as well as other authoring tools as appropriate.
  • This position achieves consistency in visual design by using the SDD Style Guide

Analyze and Evaluate Technical Documentation:
  • This position reviews system documentation, policy and rules to prepare training materials with responses and solutions.  
  • This position ensures proper policy and operations are reflected in the responses.
  • using existing program knowledge, rules and available resources, position determines whether CBMS system updates and policy changes require revisions to training and reference materials.
  • This position communicates directly with Program Area members to evaluate documentation to determine modalities for training, as needed.
  • This position collaborates with subject matter experts to ascertain key concepts for training.

Research and Identify Training Methods, Delivery Options and Industry Standards for Adult Learning:
  • This position researches new developments in teaching and adult learning and applies this to all training materials created.
  • This position determines the appropriate training material and delivery based on the audience.
  • This position remains current on best practices, new software and tools available to incorporate innovative ideas and solutions into web based training curriculum.
  • This position researches advances in online and adult learning theory and methods and applies the information to Public Assistance Programs online learning courses. 

Other Duties as Assigned

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Important Note: Please review your application to ensure completion. For the most equitable applicant experience, CDHS' hiring teams consider only the contents of your application to determine meeting minimum qualifications and for the comparative analysis process.  Employment history is calculated on a full-time basis (40/hrs per week). Part-time employment is calculated on a prorated basis to determine qualifications. Be sure your application specifically addresses your qualifications, experience, work products, and accomplishments as they relate to the position and minimum requirements.. Volunteer work or a related type of experience may be used to meet the qualifications, but it must be documented. It is paramount that in the experience portion of the application, the applicant describes the extent to which they possess the education, experience, competencies, and background as they relate to the duties outlined in the job announcement. This experience must be documented on your application, and the supplemental questions must be answered. Answers such as "N/A," "In Cover Letter," or "See Resume" will not be accepted.

MINIMUM QUALIFICATIONS:
Seven (7) years of professional experience in instructional design and development, or designing and developing online training courses.

OR

Graduation from an accredited college or university with a bachelor's degree in Organizational Development, Instructional Design, Education, Health Policy and Administration, Public Policy, Business Administration or a field of study closely related to the work assignment AND two (2) years of professional experience  in instructional design and development, or designing and developing online training courses equal to seven (7) years. 

Substitutions: 
A Master's or Doctorate degree from an accredited college or university in Social Work, Education, Human Services, Business, Public Administration, Psychology, Sociology or related field can be substituted for the experience on year-for-year basis

Preferred Qualifications:
  • Minimum of two (2) years professional experience in training development and delivery using adult learning theory and principles.
  • Proficiency in e-learning authoring tools, such as Articulate Storyline 360.
  • Familiarity with Adobe Creative Suite, Camtasia, and WellSaid..
  • Strong project management and organization skills.
  • Excellent communication and collaboration abilities.
  • Knowledge of public assistance programs and regulations.
  • Experience developing system/technical training courses using various modalities.
  • General computer skills – Advanced level knowledge of Microsoft Word, Excel, and PowerPoint.

Conditions of Employment:
  • Standard Background ALL CDHS employees (non-direct contact):
  • CBI name check, ICON Colorado court database, Medicare fraud database, Reference checks, Professional License verification (licensure requirements), and drug screen (commercial Driver’s license)
  • Travel – Explain: Occasional travel to offsite meetings
  • Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application and provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position.  Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination will disqualify the applicant from future State employment with CDHS.

Appeal Rights: 
If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

Supplemental Information

For additional recruiting questions, please contact victorai.crocket@state.co.us

About Us: 
If your goal is to build a career that makes a difference, consider joining the dedicated people of the Colorado Department of Human Services (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. In addition to a great location and rewarding and meaningful work, we offer:
*Some positions may qualify for the Public Service Loan Forgiveness Program. For more

Our Values:
We believe in a people-first approach: To serve the people of Colorado, we develop a culture and work environment that creates an energized, inspired, and healthy team capable of giving their best to Coloradans.

Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.

We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.

Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.

We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.

Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.  

ADAA Accommodations: CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAA Coordinator, Nancy Schmelzer, at  cdhs_ada@state.co.us or call 1-800-929-0791.

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