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Acentra Health

Instructional Design & Trainer, Mid

🇺🇸 Remote - US

🕑 Full-Time

💰 $66K - $83K

💻 Instructional Design

🗓️ January 8th, 2026

Edtech.com's Summary

Acentra Health is hiring an Instructional Design & Trainer, Mid to independently develop and deliver training solutions while collaborating with internal teams and external vendors. The role involves coordinating instructional design activities, managing training logistics, and supporting end-user training for over 1000 users.

Highlights
  • Coordinate instructional design activities and integrate work across teams.
  • Manage training logistics and delivery for more than 1000 end-users.
  • Prepare and maintain educational materials and training environments.
  • Collaborate with trainers to deliver effective end-user training sessions.
  • Support eLearning course development, new hire education, and system demonstrations.
  • Proficient in designing and developing learning content and workplans.
  • Knowledge of the payer/healthcare environment is required.
  • Bachelor’s degree and 2+ years experience in adult education or instructional design.
  • Compensation range: USD $66,080 - $82,600 per year depending on experience and skills.
  • Work involves close interaction with internal staff, external vendor partners, and process stakeholders.

Instructional Design & Trainer, Mid Full Description

Instructional Design & Trainer, Mid

  • United States
  • Full-Time
  • Remote within the United States
  • Regular
  • 5259

Job Description

Company Overview

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.
 
Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.
Job Summary and Responsibilities

Acentra Health is looking for a Instructional Design and Trainer to join our growing team.

Job Summary:
The Instructional Design and Trainer is a key participant in the independent development and delivery of training solutions. This position interacts with internal staff and external vendor partners to effectively balance multiple content development workstreams.

Responsibilities:
  • Work with other teams to coordinate team activities with other instructional design teams to integrate work and instructional design, build, testing, and delivery.
  • Participate in weekly team meetings to discuss team—and training-related activities, issues, changes, communications, and updates.
  • Ensure the high quality of deliverables identified in the project work plan.
  • Support logistics and delivery of training for 1000+ end-users.
  • Ensure data in the master training environment is available, accurate, and ready to support the delivery of all training sessions.
  • Support the processes, reports, tools, procedures, and schedules for providing on-site and off-site training logistics.
  • Coordinate with locations on the course schedule, monitor training registration progress, check for registration errors, answer user questions, and update reminder communications.
  • Support training registration progress, check for registration errors, answer user questions, and update reminder communications.
  • Support the storage and maintenance of learning content such as lesson plans, tip sheets, exercise booklets, user guides, etc.
  • Learn assigned application/system and applicable client clinical and operational workflows.
  • Participate in workflow design and system build sessions to gain an in-depth knowledge of the system functionality and rationale for the workflow designs.
  • Prepare and maintain documentation and all course materials for scenario-based, role-oriented education.
  • Build, maintain, and prepare training environments for training classes.
  • Ensure all materials for each course are ready for scheduled classes.
  • Work with trainers to deliver end-user training. (May be assigned to manage a team of matrixed support, such as Trainers who also present training).
  • Act as a resource to aid in eLearning course development, ongoing new hire education, go-live/end-user support, demonstrations of the system, and other duties pertinent to onboarding & education. 
  • Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.

The list of responsibilities is not intended to be all-inclusive and may be expanded to include other education- and experience-related duties that management may deem necessary from time to time.

Qualifications

Required Qualifications
  • Requires a bachelor’s degree and 2+ years of relevant experience in adult education or instructional design, including experience in planning and developing learning objectives and course materials; or an equivalent combination of education and experience.
  • Ability to create and follow workplans
  • Design and develop content for learning
  • Knowledge of the payer/healthcare environment
  • Strong facilitation and problem-solving skills
  • Demonstrated ability to develop creative solutions to complex problems
  • Ability to assess risk impact to project

Preferred Qualifications
  • Strong facilitation and problem-solving skills
  • Demonstrated ability to develop creative solutions to complex problems
  • Ability to assess risk impact
  • Coordinate and communicate with process stakeholders
  • Listen and suggest ways to complement or assist the work of others
  • Work with crucial process stakeholders
  • Communicate complex concepts in a simple form to cross-functional departments or teams
  • Customer service orientation with collaborative work experience
  • Lead others to adhere to established industry best practices, standards, and quality  
  • Maintain a positive image when dealing with department personnel and other employees

Why us?
We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.
 
We do this through our people.
 
You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.
 
Benefits
 
Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.
 
Thank You!
 
We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!
 
~ The Acentra Health Talent Acquisition Team
 
 
EEO AA M/F/Vet/Disability
 
Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.
 
Compensation
The pay for this position is listed below.
 
"Based on our compensation philosophy, an applicant’s position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level."

Pay Range
USD $66,080.00 - USD $82,600.00 /Yr.