Edtech.com's Summary

Avalara is hiring an Instructional Designer to create technical product training that helps customers successfully use, configure, and troubleshoot complex software. The role pairs backwards design with outcome-based development to produce eLearning courses, workshops, and simulations tied to real product workflows. The designer collaborates with SMEs and product teams to close performance gaps and reduce reliance on support.

Highlights

Design and develop technical product training, including eLearning courses, workshops, and simulations
Partner with SMEs, product managers, and stakeholders to find performance gaps and shape learner-friendly content
Apply backwards design and outcome-based development to set measurable learning goals
Measure training effectiveness with formative and summative assessments and Kirkpatrick's levels of evaluation
Manage several instructional design projects at once and update content to match product release timelines
Work fully remote and report to the Manager, Learning Strategy & Design
5+ years of experience designing learning solutions in corporate, academic, or nonprofit settings
Proficiency with eLearning authoring tools, multimedia design, and learning platforms, including their AI features
Bachelor's degree in instructional design, education, learning and development, or a related field
Annual base salary of $100,300 to $194,300 depending on location, plus eligibility for an annual performance bonus

Instructional Designer Full Description

What You'll Do

The Instructional Designer creates impactful learning experiences by applying outcome-based development principles and the backwards design framework. You will emphasize starting with the end in mind by defining learning goals and aligning content, assessments, and activities to measurable outcomes.

You will focus specifically on building technical product training that enables learners to successfully use, configure, and troubleshoot complex products. The designer collaborates with team members to ensure training programs align with product capabilities, support real-world use cases, and address learner needs.

The Instructional Designer meaningfully contributes in ensuring successful implementations and reducing support dependency by providing learners with the knowledge and skills needed to use the product.

This role is fully remote. You will report to the Manager, Learning Strategy & Design.

What Your Responsibilities Will Be

Design and develop technical product training materials — including eLearning courses, workshops, and simulations — using backwards design and outcome-based development principles.
Partner with SMEs, product managers, and stakeholders to identify performance gaps and translate complex product functionality into structured, learner-friendly content.
Measure learning effectiveness using formative and summative assessments, applying frameworks such as Kirkpatrick's Levels of Evaluation to continuously iterate on and improve training materials.
Manage multiple instructional design projects simultaneously, maintaining version control and updating training content according to product release timelines.

What You'll Need to be Successful

5+ years of experience designing and developing learning solutions in corporate, academic, or nonprofit settings
Demonstrated experience applying backwards design, outcome-based development, or similar instructional frameworks
Proficiency with eLearning authoring tools, multimedia design, and learning management platforms, including use of AI functionality within those tools
Ability to develop clear, measurable learning goals aligned to product workflows and business needs
Experience partnering with SMEs and cross-functional stakeholders to gather requirements and validate technical training content
Bachelor's degree in Instructional Design, Education, Learning & Development, or a related field

Pay Range Details

The base pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

Colorado $100,300 - $160,500 (annually)
Washington $100,300 - $177,200 (annually)
California $100,300 - $194,300 (annually)
NYC $110,800 - $194,300 (annually)

The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate’s actual salary/wage may be based on various factors, such as geographic location, candidate experience and qualifications, as well as market and business considerations. This role is eligible for an annual bonus based on individual and company performance, depending on the terms of the applicable plan and the employee’s role.

Avalara is an AI-first Company

AI is embedded in our workflows, decision-making, and products. Success here requires embracing AI as an essential capability.

You’ll bring experience using AI and AI-related technologies, ready to thrive here.
You’ll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers.
You’ll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too.

We’re An Equal Opportunity Employer

Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

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Edtech.com's Summary

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