Edtech.com's Summary

ISO New England is hiring an Instructional Designer to lead the creation of innovative, performance-based training solutions for electricity market stakeholders. The role involves managing complex training projects, collaborating with business partners, and applying adult learning principles to enhance market readiness and participant training quality.

Highlights

Lead design and development of multi-format training solutions including eLearning, video, and webinars.
Analyze learning needs and align training with ISO's goals and regulatory requirements.
Apply adult learning principles and agile methods to create effective learning experiences.
Manage complex, multi-product training projects with strong project management practices.
Facilitate or support live in-person and virtual training sessions.
Stay updated on instructional technology and introduce new tools and methods.
Bachelor’s degree required; Master’s or professional certifications preferred.
6+ years of experience in designing impactful learning solutions, preferably in technical or regulated environments.
Proficient with authoring tools such as Articulate 360, Adobe Creative Cloud, Camtasia, and collaboration platforms like SharePoint and Asana.
Experience managing content in enterprise learning platforms like Cornerstone or Appinium.

Instructional Designer Full Description

Instructional Designer

ISO New England Inc., One Sullivan Road, Holyoke, Massachusetts, United States of America

Job Description

ISO New England is the independent system operator responsible for ensuring the safe and reliable flow of electricity in our region and planning for the future of the electric grid. We are at the forefront of New England’s ongoing transition to clean energy.

As an instructional designer at ISO New England, you will play a pivotal role in shaping how the region’s electricity stakeholders learn, adapt, and succeed in a rapidly evolving market. You’ll go beyond developing training products—you’ll lead complex initiatives, and bring innovative, performance-based learning strategies to life. This role is an opportunity to directly influence both the market’s readiness and ISO’s reputation for excellence in participant training.

What we offer you:

Hybrid work schedule with 2 days/week onsite
Relocation Assistance
Base salary plus performance bonus program, professional development and tuition reimbursement, enhanced 401k and financial planning, wellness programs with onsite gym, onsite café with free coffee, flexible work hours, access to business networks & more, all in a stable and supportive work environment!

How you will make an impact:

Lead the design and development of engaging, performance-based training solutions across multiple formats (eLearning, video, ILT, webinars, job aids, tooltips, and more).
Partner with content contributors and business partners to analyze needs, define clear learning objectives, and ensure training aligns with ISO’s goals and regulatory requirements.
Apply adult learning principles and agile development methods to create products that meet learners in the flow of work.
Manage complex, multi-product training projects end-to-end, balancing scope, timeline, and quality while modeling effective project management practices.
Contribute to evolving departmental standards, tools, and processes to increase quality, efficiency, and consistency across projects.
Facilitate or support delivery of live training (in-person and virtual) as needed, ensuring sessions are interactive and impactful.
Stay current on instructional technology and learning science trends, introducing new methods and tools where appropriate.

What you need to be successful in this role:

Bachelor’s degree in instructional design, education, communications, technical field, or related discipline; Master’s degree or professional certifications a plus.
6+ years of experience designing and delivering learning solutions with measurable impact, ideally in a technical or regulated environment.
Proven expertise in applying adult learning principles, action mapping, and performance-based design strategies.
Strong track record of managing multiple complex projects simultaneously and delivering on time.
Proficiency with authoring and creative tools (e.g., Articulate 360, Adobe Creative Cloud, Camtasia, PowerPoint) and collaboration platforms (SharePoint, Asana, LMS/CMS).
Experience publishing and managing content in enterprise-level learning platforms (Cornerstone, Appinium, or similar).
Excellent communication and facilitation skills, with the ability to engage diverse audiences and influence content contributors and business partners.
Demonstrated ability to mentor peers, improve team practices, and contribute to a culture of continuous improvement.

This employer will not sponsor applicants for work visas for this position (ex: H-1B, F-1/CPT/OPT, O-1, E-3, TN, J, etc.).

#LI-HYBRID

This is a U.S. based role. If the successful candidate resides outside of the U.S., relocation will be required.

Equal Opportunity: We are proud to be an EEO employer. Applicants for employment are considered without regard to race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), gender identity or expression, sexual orientation, citizenship, national origin, age, ancestry, marital status, disability (including learning, mental, intellectual, and physical), service in the uniformed services, genetic information, or any other status protected by applicable law.

Drug Free Environment: We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Job Details

Pay Type

Salary

Telecommute Percentage

Original Job Description

Instructional Designer

ISO New England Inc., One Sullivan Road, Holyoke, Massachusetts, United States of America

Job Description

What we offer you:

Hybrid work schedule with 2 days/week onsite
Relocation Assistance
Base salary plus performance bonus program, professional development and tuition reimbursement, enhanced 401k and financial planning, wellness programs with onsite gym, onsite café with free coffee, flexible work hours, access to business networks & more, all in a stable and supportive work environment!

How you will make an impact:

Lead the design and development of engaging, performance-based training solutions across multiple formats (eLearning, video, ILT, webinars, job aids, tooltips, and more).
Partner with content contributors and business partners to analyze needs, define clear learning objectives, and ensure training aligns with ISO’s goals and regulatory requirements.
Apply adult learning principles and agile development methods to create products that meet learners in the flow of work.
Manage complex, multi-product training projects end-to-end, balancing scope, timeline, and quality while modeling effective project management practices.
Contribute to evolving departmental standards, tools, and processes to increase quality, efficiency, and consistency across projects.
Facilitate or support delivery of live training (in-person and virtual) as needed, ensuring sessions are interactive and impactful.
Stay current on instructional technology and learning science trends, introducing new methods and tools where appropriate.

What you need to be successful in this role:

Bachelor’s degree in instructional design, education, communications, technical field, or related discipline; Master’s degree or professional certifications a plus.
6+ years of experience designing and delivering learning solutions with measurable impact, ideally in a technical or regulated environment.
Proven expertise in applying adult learning principles, action mapping, and performance-based design strategies.
Strong track record of managing multiple complex projects simultaneously and delivering on time.
Proficiency with authoring and creative tools (e.g., Articulate 360, Adobe Creative Cloud, Camtasia, PowerPoint) and collaboration platforms (SharePoint, Asana, LMS/CMS).
Experience publishing and managing content in enterprise-level learning platforms (Cornerstone, Appinium, or similar).
Excellent communication and facilitation skills, with the ability to engage diverse audiences and influence content contributors and business partners.
Demonstrated ability to mentor peers, improve team practices, and contribute to a culture of continuous improvement.

This employer will not sponsor applicants for work visas for this position (ex: H-1B, F-1/CPT/OPT, O-1, E-3, TN, J, etc.).

#LI-HYBRID

This is a U.S. based role. If the successful candidate resides outside of the U.S., relocation will be required.

Drug Free Environment: We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Job Details

Pay Type

Salary

Telecommute Percentage

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Instructional Designer

Edtech.com's Summary

Instructional Designer Full Description

Instructional Designer

Deputy Chief, Curriculum and Instruction

Deputy Chief, Curriculum and Instruction

Deputy Chief, Curriculum and Instruction

Deputy Chief, Curriculum and Instruction

Instructional Design Specialst