Edtech.com's Summary

The Merchant Risk Council is hiring an Instructional Designer to develop and refine engaging learning content for payments and fraud professionals. The role involves collaborating with internal teams and experts to create instructional materials aligned with certification programs, managing LMS content, and using data analytics to enhance learning outcomes.

Highlights

Develop comprehensive learning content aligned with organizational objectives and target audience needs.
Lead instructional design using adult learning principles and collaborate with subject matter experts to set clear learning goals.
Create and review high-quality materials ensuring accuracy, consistency, and compliance with standards.
Manage LMS tasks including uploading content, testing courses, assigning materials, and verifying learner progress.
Integrate multimedia elements such as graphics, animations, and simulations to enhance engagement.
Use learning analytics to assess content effectiveness and guide improvements.
Ensure compliance with regulations, accessibility standards, and copyright laws.
Collaborate with Marketing, Events, Membership, and Finance departments to support program launches and promotions.
Required skills include experience with Articulate 360 Storyline and Rise, LMS management (preferably LearnUpon), and project management abilities.
Bachelor's degree in Instructional Design, Education, Communications or related field and 3+ years of relevant experience.

Instructional Designer Full Description

Instructional Designer

Education - United States (Remote)

Reports to: Senior Program Manager, Education
Location: Remote

At the MRC, we’re committed to building smart, engaging, and practical learning experiences for payments and fraud professionals around the world. As our Instructional Designer, you’ll play a central role in bringing that vision to life. You’ll collaborate with internal teams and industry experts to develop content that supports our members’ growth, aligns with our certification programs, and meets our high standards for quality, accuracy, and relevance.

This is a hands-on role ideal for someone who loves to build, test, and refine learning content in a fast-paced, remote-first environment. You’ll work closely with our Senior Program Manager, Education and other stakeholders across the organization.

ESSENTIAL JOB FUNCTIONS:

Content Development: Develop comprehensive content aligned with the organization's learning objectives and target audience needs.
Instructional Design: Lead the instructional design process to create effective and engaging learning experiences. Collaborate with subject matter experts and stakeholders to identify learning goals and develop clear learning objectives.
Instructional Design Methodologies: Utilize instructional design methodologies and adult learning principles to create engaging and interactive learning experiences.
Content Creation and Review: Create high-quality learning materials, ensuring accuracy, consistency, and adherence to established learning standards.
Learning Management System: Assist with LMS management, including uploading and testing courses, assigning content, and verifying learner access and completion data.
Multimedia Integration: Explore and integrate multimedia elements, such as graphics, animations, and simulations, to enrich learning content and increase engagement.
Quality Assurance: Review existing content for consistency, quality, and alignment with brand and compliance standards.
Learning Analytics: Use data analytics and insights to assess the effectiveness of learning content and make data-driven decisions to improve learning outcomes.
Compliance and Standards: Ensure that all learning content complies with relevant regulations, accessibility standards, and copyright laws.
Cross Collaboration: Partner with Marketing, Events, Membership, and Finance teams to support launches and ongoing promotion.

Qualifications:

Bachelor’s degree in Instructional Design, Education, Communications, or a related field (or equivalent experience).
3+ years of experience designing and developing eLearning using Articulate 360 Storyline and Rise.
Experience assisting with or managing content in an LMS (LearnUpon LMS experience a plus).
Comfortable working independently and collaboratively in a remote, fast-moving environment.
Strong project management, organization, and communication skills.
Experience with association or certification-based training programs.
A background in payments, ecommerce, or fraud prevention is a plus, but not required.

Education: Bachelor’s degree or equivalent experience required.

Additional Notes

Please include a sample of your instructional design work that demonstrates your approach to structuring and presenting learning content.
Competitive benefits package and performance-based bonus.
International safety protocols will be required to be followed.
Occasional travel to MRC conferences and team meetings.
Employees traveling for business purposes must be fully vaccinated to the level required for entrance into the respective state or country the business is taking place.
MRC participates in eVerify. To learn more, please go to: https://merchantriskcouncil.org/who-we-are/careers/employment-at-mrc

About the Merchant Risk Council
The Merchant Risk Council (MRC) is a global non-profit trade association for payments and fraud professionals, established in 2000. With a presence in North America, Europe, APAC and LATAM, MRC provides a platform for its members through education, advocacy, collaboration and networking. Program and service offerings address the challenges and opportunities in the payments ecosystem, providing our members with the knowledge and resources necessary to navigate the rapidly evolving payments industry. The membership base represents a diverse range of industries, including e-commerce, retail, travel, and financial services, reflecting the organization’s commitment to promoting safer and more secure commerce across sectors.

Original Job Description

Instructional Designer

Education - United States (Remote)

Reports to: Senior Program Manager, Education
Location: Remote

ESSENTIAL JOB FUNCTIONS:

Content Development: Develop comprehensive content aligned with the organization's learning objectives and target audience needs.
Instructional Design: Lead the instructional design process to create effective and engaging learning experiences. Collaborate with subject matter experts and stakeholders to identify learning goals and develop clear learning objectives.
Instructional Design Methodologies: Utilize instructional design methodologies and adult learning principles to create engaging and interactive learning experiences.
Content Creation and Review: Create high-quality learning materials, ensuring accuracy, consistency, and adherence to established learning standards.
Learning Management System: Assist with LMS management, including uploading and testing courses, assigning content, and verifying learner access and completion data.
Multimedia Integration: Explore and integrate multimedia elements, such as graphics, animations, and simulations, to enrich learning content and increase engagement.
Quality Assurance: Review existing content for consistency, quality, and alignment with brand and compliance standards.
Learning Analytics: Use data analytics and insights to assess the effectiveness of learning content and make data-driven decisions to improve learning outcomes.
Compliance and Standards: Ensure that all learning content complies with relevant regulations, accessibility standards, and copyright laws.
Cross Collaboration: Partner with Marketing, Events, Membership, and Finance teams to support launches and ongoing promotion.

Qualifications:

Bachelor’s degree in Instructional Design, Education, Communications, or a related field (or equivalent experience).
3+ years of experience designing and developing eLearning using Articulate 360 Storyline and Rise.
Experience assisting with or managing content in an LMS (LearnUpon LMS experience a plus).
Comfortable working independently and collaboratively in a remote, fast-moving environment.
Strong project management, organization, and communication skills.
Experience with association or certification-based training programs.
A background in payments, ecommerce, or fraud prevention is a plus, but not required.

Education: Bachelor’s degree or equivalent experience required.

Additional Notes

Please include a sample of your instructional design work that demonstrates your approach to structuring and presenting learning content.
Competitive benefits package and performance-based bonus.
International safety protocols will be required to be followed.
Occasional travel to MRC conferences and team meetings.
Employees traveling for business purposes must be fully vaccinated to the level required for entrance into the respective state or country the business is taking place.
MRC participates in eVerify. To learn more, please go to: https://merchantriskcouncil.org/who-we-are/careers/employment-at-mrc

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