Texas Health and Human Services
Instructional Developer
🇺🇸 Hybrid - Austin, TX
🕑 Full-Time
💰 $4,801 - $5,833 per Month
💻 Instructional Design
🗓️ July 9th, 2025
LMS
Storyline
Edtech.com's Summary
Texas Health and Human Services Commission (HHSC) is hiring an Instructional Developer. The role involves creating, updating, and managing eLearning and instructor-led training courses for the Health and Specialty Care System, collaborating with subject matter experts, and ensuring content quality and accessibility in line with adult learning principles and eLearning best practices.
Highlights
- Develops interactive, user-friendly computer-based training and instructor-led courses.
- Maintains eLearning content, manages course files, and resolves technical issues promptly.
- Collaborates with Subject Matter Experts and team members to design learning objectives and assess training needs.
- Evaluates training programs for continuous improvement opportunities.
- Stays updated on laws, policies, and eLearning best practices.
- Proficient use of authoring tools such as Adobe Captivate or Articulate 360 required.
- Requires strong verbal and written communication, organizational skills, and HTML editing ability.
- Minimum of 2 years recent instructional design or content creation experience preferred; degree in instructional design or related field is preferred but experience may substitute education.
- Supports facilities within HSCS, which includes over 18,000 employees in 23 Texas facilities.
- Offers full-time employment with salary range $4,801.16 - $5,833.34 per month and eligibility for telework; up to 15% travel required.
Instructional Developer Full Description
Instructional Developer
Location: AUSTIN, TX
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.
Functional Title: Instructional Developer
Job Title: Training & Dev Specialist V
Agency: Health & Human Services Comm
Department: CTD
Posting Number: 6918
Closing Date: 07/21/2025
Posting Audience: Internal and External
Occupational Category: Education Training and Library
Salary Group: TEXAS-B-22
Salary Range: $4,801.16 - $5,833.34
Shift: Day
Additional Shift:
Telework: Eligible for Telework
Travel: Up to 15%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt
Facility Location:
Job Location City: AUSTIN
Job Location Address: 909 W 45TH ST #633 BLDG 3
Other Locations:
MOS Codes: 0233,0277,0306,0577,0691,0877,0911,0913,0914,0916,0917,0918,0919,0930,0931,0932,0933,0951,5977,6077
6177,6877,7077,7277,7377,7537,7577,8077,8802,8803,11Z,120X,121X,123X,18Z,19Z,35Z,38FX,3F2X1,47A,47C
47D,47E,47F,47G,47H,47J,47K,47L,47M,47N,47P,47Q,47R,47S,47T,47U,47V,47W,57A,70H,74D,81C0,81L0,81T0
82A0,83R0,86M0,8B000,8B100,8B200,8T000,8T100,9H000,PERS,PS,SEI20,YN
Brief Job Description:
The Health and Specialty Care System (HSCS) serves 23 facilities in Texas with over 18,000 employees who provide care to individuals with mental illness and intellectual disabilities. HSCS Competency, Training, and Development (CTD) is part of the Staff Support Services (SSS) team in the Business Operations Unit.
The HSCS CTD team supports facility CTD Departments by providing in-person, virtual, and hybrid training content as requested; creating and maintaining instructor-led and computer-based training and curriculum; responding to inquiries; providing guidance based on state mandates and HHS/HSCS policies and procedures; keeping accurate and up-to-date materials and records; managing and reporting data; certifying facility instructors; and facilitating division-wide training programs.
As part of the HSCS CTD team, the Instructional Developer will provide exceptional customer service to HSCS facilities by collaborating with a team of instructional designers, Subject Matter Experts (SMEs), and other stakeholders to update, create, manage, and deliver eLearning courses. The ideal candidate will ensure online content is managed, regular maintenance checks are performed, and technical issues are quickly resolved. In addition to using knowledge of adult learning theory to create engaging, accessible computer-based training content for multi-generational and multi-cultural facility staff, the developer may be asked to design instructor led courses for the classroom. Responsibilities include performing research for effective content delivery with user-friendly interfaces. The ideal candidate has strong verbal and written communication and organizational skills, is extremely proficient with software programs used for instructional development, and values innovation, creativity, and continuous process improvement. This individual will thrive when working independently and as part of a team and will stay abreast of current eLearning best practices.
An in-basket exercise will be part of the interview process.
Essential Job Functions (EJFs):
Plans, revises, designs, and develops engaging, interactive, user-friendly computer-based training to meet identified objectives while using adult learning principle and eLearning best practices. (40%)
Maintains eLearning course content files, assists with updating html menus, and quickly responds to course file requests and publishing issues to ensure efficiency and smooth performance. (20%)
Collaborates with subject matter experts, team members, or other stakeholders as required to formulate learning objectives, draft or revise instructional content, assess training needs, or troubleshoot issues. (20%)
Participates in evaluating training and curriculum to identify challenges and opportunities with a focus on continuous improvement. (10%)
Stays up to date on all laws, rules, policies, procedures, and best practices related to training and eLearning development. (10%)
Knowledge, Skills and Abilities (KSAs):
Knowledge of:
- Adult learning principles and instructional design models.
- eLearning theories and best practices.
- File system structures, databases, and/or LMS/LRS functionality.
Skill in:
- Using authoring tools, such as Adobe Captivate, Storyline, or similar to create and publish interactive and engaging eLearning courses.
- Written and oral communication.
- Organization and attention to detail.
- Formulating learning objectives and creating engaging curriculum and training materials with content tailored to diverse audiences and learning styles.
Ability to:
- Provide excellent customer service to HSCS leadership and facility staff.
- Create and edit adult eLearning courses, resulting in visually appealing, engaging, interactive, and user-friendly content.
- Manage multiple training projects simultaneously, meet deadlines, and adhere to project timelines.
- Effectively work both independently and collaboratively as a member of the Competency Training and Development team.
- Edit existing HTML files using an HTML or text editor.
Registrations, Licensure Requirements or Certifications:
N/A
Initial Screening Criteria:
- Graduation from an accredited four-year college or university with major coursework in instructional design, educational technology, or related field is preferred.
- At least 2 years of recent experience as an instructional designer or content creator using authoring software, such as Adobe Captivate, Articulate 360, or similar.
- Experience and education may be substituted on a year-for-year basis.
Additional Information:
Travel up to 15% may be required to provide facility support.
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Active Duty, Military, Reservists, Guardsmen, and Veterans:
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
ADA Accommodations:
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre-Employment Checks and Work Eligibility:
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form
Telework Disclaimer:
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.
Nearest Major Market: Austin
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