Title | Instructional Systems Designer
EOE Statement | We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Category | USCG
Description | Job Title: Instructional Systems Designer
Reports to: Location Site Lead in Charleston, SC
Schedule: Onsite /M – F, 8:30 a.m.- 4:30p.m. Metris Global is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB) dedicated to helping government identify and solve problems. Our concierge-minded team of special operations and interagency advisors provide professional services, full spectrum pre-deployment, and full mission profile (FMP) training exercises to achieve this mission. Our work has quietly saved lives and taxpayer dollars. If you are passionate about "Training Today's Warriors for Tomorrow's Threats", we would love you to join our Team. Metris Global Values:Work Ethic – Passionate, motivated, proactive, attention to detail.Integrity – Unquestionable level of sound morale and ethical principles.Professionalism – Conduct oneself with the appearance, demeanor, humility, and competence.Loyalty – Commitment to doing what is in our best interest as a company and to our clients.Accountability – Humility, transparency, and responsibility.Innovation – There is ALWAYS a “better and more efficient way” to complete the mission.
Summary:
Reporting to the Site Lead, the Instructional Systems Designer shall provide instructions design and development support in accordance with client-specific requirements and standard operating procedures.
Essential Duties and Responsibilities:Prepare design documents in accordance with USCG SOPs and other requirements as specified in the task order under this contract.Prepare storyboards and/or outlines for content development in accordance with USCG SOPs and other requirements as defined in the task order under this contract.Select appropriate delivery methods and media to support development of human performance and testing of competencies.Prepare and structure tests and practical application exercises so these are reliable indicators that a learned has learned to perform the tasks identified in the objectives.Perform formative and summative evaluations, including pilot studies.Revise versions in accordance with feedback from reviews and data obtained in pilot testing.Develop plans for piloting training experiences developed under task orders.Develop reports on pilot studies usable in finalizing the training products.Participate in reviews.Ensure work and processes conform to USCG TRASYS SOPs, standards, and other requirements stipulated in task orders under this contract.Members shall demonstrate effective communication, collaboration, and teamwork with all government and contract team members.Other duties as assigned.
Supervisory Responsibilities:Work independently or as part of a team to complete assigned tasks.Oversee the successful completion of ISD projects in accordance with Coast Guard Training System Standard Operating Procedures and Training Center specific policies.ISD professionals shall work effectively in a team environment.
Measurement of Performance:Completed and delivered tasks and work products will be, with the exception of government-caused delay or force majeure, in conformance with USCG Training Systems SOPs, timely, complete, and documentation shall, upon final acceptance, be free from technical or typographical errors 90% of the time.Products are also evaluated for their instructional and task effectiveness, as well as relevant focus. It is expected that products meet the desired instructional and task objectives and adhere to the desired focus/mission.
Qualifications:
Must possess either a Master's degree in Instructional Systems, Instructional Systems Technology, Instructional & Performance Technology, or Education (with a concentration in Educational Technology). Five years’ documented experience in a related field may be substituted for the educational requirement.Must possess a minimum of two years’ experience using the Instructional Systems Development (ISD) process in the development of courses and training interventions.Must be proficient in using the following software applications: Microsoft Word, Outlook, Excel, PowerPoint, Adobe Suites, and computer graphics programs.Task Orders under this contract may include physical requirements related to the work to be conducted, especially those at Government facilities or on vessels and platforms, persons conducting the task orders must be able to physically observe performance and climb ladders and/or other physical requirements associated with the work environment. May require E-qip background check/fingerprints.May require SECRET clearance (per task order).Successful SSBI background investigation (required).Must submit resume and OF-306.Employment is dependent upon government verification of candidate qualifications. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Benefits:401(k)Medical InsuranceDental InsuranceVision InsuranceLife InsuranceSTD/LTD InsurancePaid time offPaid sick time11 paid holidays
Position Requirements
Full-Time/Part-Time | Full-Time
Position | Instructional Systems Designer
Division | Metris LLC
Number of Openings | 1
Exempt/Non-Exempt | Exempt
Hiring Manager(s) | Brenda Lenhardt
Req Number | USC-21-00007
Open Date | 9/1/2026
Location | Charleston SC
About the Organization | Metris is a Service-Disabled Veteran-Owned Small Business (SDVOSB) founded by current and former members of the United States Special Operations and Interagency community headquartered in Orlando, FL. Established in order to provide the most well-rounded and realistic solutions to its clients, Metris brings the best-value proposition and true Subject Matter Expertise in all that we do.