Instructional Tech Consultant

Instructional Tech Consultant

Job #  | 041920
Department Code  | 20702-5130
Department  | Information Technology Services
Job Title  | Instructional Tech Consultant
Location  | Syracuse, NY
Pay Range  | $22.60 - $25.96 Per Hour
Pay Determination  | Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Staff Level  | S4
FLSA Status  | Non-exempt
Hours  | Standard University business hours.

8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
Hours may vary based on operational needs.
Job Type  | Full-time
Campus  | Syracuse, NY
Unionized Position Code  | Not Applicable

Job Description  | The Instructional Technology Consultant is responsible for performing a variety of professional and administrative duties that facilitate critical operations in support of academics and the student experience. This position provides a full range of software and desktop computer and printer support, audio and video technical support and training to students, faculty and staff. Other responsibilities include preventative maintenance and troubleshooting. Variable work schedule is required including evening, weekend, and special events assignments.

Education and Experience  | Bachelor’s degree in Computer Science or related field with two or more years of experience in electronic and mechanical technology/computer science or an equivalent combination of education and experience is required. Outstanding customer service, communication, and organizational skills is essential as well as the ability to work well with and supervise student workers.

Skills and Knowledge  | The ability to work a variable work schedule is a must and there is occasional evening, weekend, and special events assignments.

Responsibilities  | Support, maintain and troubleshoot classroom presentation systems, computer software/hardware, printers as well as audio and video equipment. Image and setup computers, prebuild AV systems for installation. Provide training and instruction to students, faculty and staff. Preventative maintenance for classroom presentation systems. Support and troubleshoot computer applications (including Microsoft Windows, Microsoft Office and web-based videoconferencing applications).

Physical Requirements  | Standing 30% of the shift. Sitting 20% of the shift. Walking 30% of the shift. Frequent kneeling and stooping 10% of the shift. Able to lift up to 40 pounds. Able to push/pull and hold weight up to 40 pounds and carry weight at least 20 ft. Wrist and finger dexterity sufficient to use and operate a variety of hand tools and manipulate small objects. Reading, writing, basic arithmetic, analyzing data, problem solving, and conducting research is performed daily. May be exposed to dust, strong odors, chemicals, oil and solvents.

Tools/Equipment  | Operate equipment, including telephone, computer/electronic equipment, hand and power tools.
Application Instructions  | In addition to completing an online application, please attach a resume and cover letter.

About Syracuse University  | Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.

About the Syracuse area  | Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

EEO Statement  | Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans  | Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Respectful and Welcoming Community  | Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.

Quick Link  | https://www.sujobopps.com/postings/109639
Job Posting Date  | 05/28/2025
Application Deadline  |
Full Consideration By  |
Job Category  | Staff
Message to Applicants  | 

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