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edtech.com
North Carolina State University logo

North Carolina State University

IT Client Support Professional

🇺🇸 Raleigh, NC

🕑 Full-Time

💰 $75K

💻 Information Technology

🗓️ May 9th, 2025

Edtech.com's Summary

NC State University is hiring an IT Client Support Professional. This role entails providing hardware and software support for Apple and Windows environments across the Libraries, managing client service requests, troubleshooting issues, and acting as a liaison between technical teams and clients. The candidate will help enhance support processes and improve workflow efficiency. 

Highlights

  • Respond to incidents and service requests from clients.
  • Support for software applications, hardware troubleshooting, and consulting.
  • Facilitate communication between technical experts and clients.
  • Utilize software such as Microsoft Active Directory, MECM, and JAMF.
  • Minimum compensation is $74,618.
  • Bachelor's degree and relevant IT experience required.
  • Experience in centralized computer management systems is necessary.
  • Preferred experience in higher education and large computing environments.

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