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University of Florida

IT Generalist I

🇺🇸 Gainesville, FL

🕑 Full-Time

💰 $53K

💻 Information Technology

🗓️ December 8th, 2025

Canvas CRM

Edtech.com's Summary

Biotility is hiring an IT Generalist I. The IT Generalist I provides Tier 1 and 2 technical support, assists with system and network administration, and supports web and application maintenance, ensuring secure and efficient use of technology for staff and national clients in biotechnology testing environments.

Highlights
  • Provide Tier 1 and 2 technical support and troubleshooting for end users.
  • Assist with identity and access management and maintain system documentation.
  • Support technology needs for online multimedia testing and learning environments.
  • Assist with networking and system maintenance in coordination with University of Florida IT.
  • Oversee hardware management including laptops and audiovisual equipment.
  • Support website design and maintenance as well as CRM system (HubSpot) support.
  • Collaborate with staff and departments to implement technology solutions and ensure compliance with regulations.
  • Proficiency with Learning Management Systems such as Canvas and CRM systems like HubSpot preferred.
  • Required qualification: Bachelor's degree or equivalent education and experience.
  • Expected salary: $53,000 annually.