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University of Florida
IT Generalist I
Higher Ed
Design
Training
Edtech.com's Summary
University of Florida is hiring an IT Generalist I. The role designs training materials, video tutorials, and graphic assets for the GeoPlan Center's core software applications while serving as the primary point of contact for end-user support. This generalist also manages user account provisioning, performs quality assurance testing on software updates, and maintains documentation for user guides and release notes.
Highlights
- Design and develop graphical training materials, video tutorials, and visual documentation for software applications.
- Serve as the primary point of contact for end-user support and troubleshooting.
- Conduct training sessions to help users effectively utilize internal tools.
- Manage user account provisioning and access credentialing within security guidelines.
- Perform quality assurance testing on software updates before release.
- Maintain a documentation library of user guides and release notes.
- Bachelor's degree in an appropriate area, or an equivalent combination of education and experience.
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