Edtech.com's Summary

Anthology is hiring an IT Hardware Depot Lead. The role involves leading the corporate IT depot team, managing asset inventory of up to 2,000 laptops, monitors, and peripherals, and ensuring efficient operations related to computer hardware allocation and logistics. The position requires interaction with various internal business groups to meet hardware needs and handles logistics during busy rush seasons.

Highlights

Leading a team and managing asset inventory.
Planning, overseeing logistics, and supervising depot activities.
Proficiency in desktop troubleshooting and inventory management.
1-2 years of relevant professional experience required.
Ability to lift 50-100 pounds.
Pay range between $22 - $26/hour depending on experience.
Preferably, have experience in leading team in a warehouse environment.
Microsoft certification or technical certification preferred.
Associate’s degree in MIS/Computer Science or equivalent experience preferred.

IT Hardware Depot Lead Full Description

IT Hardware Depot Lead

Job Req: 4650
Community: Corporate IT
Location: Boca Raton, FL, United States
Remote Type: No Remote

The Opportunity:

Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that’s simple and intelligent, inspiring student success and institutional growth.

The Power of Together is built on having a diverse and inclusive workforce. We are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company.

For more information about Anthology and our career opportunities, please visit www.anthology.com.

Anthology’s Corporate IT Depot provides computer hardware allocation and shipping to our employees across North America. They are focused on efficient operations of ordering, packaging, shipping, and handling logistics in a timely and organized manner throughout the year with two very busy rush seasons. The team lead works with stakeholders from Finance, Sales, HR, Marketing, and other internal business groups to drive initiatives and ensure hardware needs are met. As IT Hardware Depot Lead, you will be primarily focused on leading the team as well as managing asset inventory of up to 2,000 laptops, monitors, and peripherals in inventory at times. You’ll need to be highly motivated, process driven, organized, and customer focused.

Primary responsibilities will include:

Planning and overseeing inbound and outbound logistics, including on-site IT inventory management and packaging of IT end user equipment
Coordinating shipping to and from the Boca office
Contributing to and supervising the day-to-day activities of the IT Hardware depot and employees
Ordering, tracking, imaging, packaging, and shipping hardware for end users
Constantly coordinating and communicating with stakeholders of upcoming hardware requirements across North America
Analyzing and preparing for upcoming hardware requirements
Reviewing support tickets and other data to determine depth and breadth of troubleshooting
Performing quality assurance of outbound shipments
Inspecting and performing inventory management of shipments received
Spotting and understanding root cause of problems and executing countermeasures
Developing and implementing lean initiatives to guarantee continuous improvement in processes
Owning employee compliance to company policies and production procedures

The Candidate:

Required skills/qualifications:

1-2 years of relevant professional experience
Good team skills to be able to work with others
Good leadership skills
Ability to fully carry out instructions
Ability to multitask
Good knowledge of record keeping
Familiarity with desktop computer troubleshooting skills; ability to solve problems and determine root cause of issues
Ability to lift 50-100 pounds
Ability to work in a small, fast-paced environment
Effective handling of multiple critical client support situations and ability to effectively communicate with senior management
Strong attention to detail
Ability to adapt to change
Ability to manage stress appropriately
Fluency in written and spoken English

Preferred skills/qualifications:

Experience in leading a team in a warehouse/assembly environment
Microsoft Certified, or other technical certification
Associate’s degree in MIS/Computer Science or equivalent experience

Pay Range is $22 - $26/hour depending upon experience. We use national and industry-specific survey data to assist in determining compensation. Additionally, we consider factors such as external market rate, budget for the role, and the compensation rates of current employees performing the same function. Some roles will have variable pay.

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.

Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.

Original Job Description

IT Hardware Depot Lead

Job Req: 4650
Community: Corporate IT
Location: Boca Raton, FL, United States
Remote Type: No Remote

The Opportunity:

For more information about Anthology and our career opportunities, please visit www.anthology.com.

Primary responsibilities will include:

Planning and overseeing inbound and outbound logistics, including on-site IT inventory management and packaging of IT end user equipment
Coordinating shipping to and from the Boca office
Contributing to and supervising the day-to-day activities of the IT Hardware depot and employees
Ordering, tracking, imaging, packaging, and shipping hardware for end users
Constantly coordinating and communicating with stakeholders of upcoming hardware requirements across North America
Analyzing and preparing for upcoming hardware requirements
Reviewing support tickets and other data to determine depth and breadth of troubleshooting
Performing quality assurance of outbound shipments
Inspecting and performing inventory management of shipments received
Spotting and understanding root cause of problems and executing countermeasures
Developing and implementing lean initiatives to guarantee continuous improvement in processes
Owning employee compliance to company policies and production procedures

The Candidate:

Required skills/qualifications:

1-2 years of relevant professional experience
Good team skills to be able to work with others
Good leadership skills
Ability to fully carry out instructions
Ability to multitask
Good knowledge of record keeping
Familiarity with desktop computer troubleshooting skills; ability to solve problems and determine root cause of issues
Ability to lift 50-100 pounds
Ability to work in a small, fast-paced environment
Effective handling of multiple critical client support situations and ability to effectively communicate with senior management
Strong attention to detail
Ability to adapt to change
Ability to manage stress appropriately
Fluency in written and spoken English

Preferred skills/qualifications:

Experience in leading a team in a warehouse/assembly environment
Microsoft Certified, or other technical certification
Associate’s degree in MIS/Computer Science or equivalent experience

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IT Hardware Depot Lead

Edtech.com's Summary

IT Hardware Depot Lead Full Description

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