Virginia Highlands Community College
IT Help Desk Technician
🇺🇸 Washington, VA
🕑 Part-Time
💰 $15 per Hour
💻 Information Technology
🗓️ September 3rd, 2025
Edtech.com's Summary
- Provide hourly IT support via telephone and in-person to VHCC community including employees, students, and patrons.
- Assist at VHCC Library Circulation desk with patron requests during evening hours.
- Work schedule includes evenings Monday to Thursday and daytime Friday.
- Use technology and common software applications including word processing, spreadsheets, and databases.
- Deliver excellent customer service in a high-volume environment.
- Operate a state vehicle as part of job duties.
- Maintain regular and reliable attendance and work a flexible schedule.
- Practice organizational and decision-making skills; work without direct supervision.
- Part-time position with a hiring pay rate of $15.00 per hour.
- Requires proficiency in technology use and ability to learn new software programs.
IT Help Desk Technician Full Description
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Role Title | Admin and Office Spec II
Role Code | 19012-SW
FLSA | Nonexempt
Pay Band | 02
Position Number | 296W0235
Agency | Virginia Highlands Community College
Division | Virginia Highlands Community College (Div)
Work Location | Washington - 191
Hiring Range | $15.00
Emergency/Essential Personnel | No
EEO Category | F-Admin Supp
Full Time or Part Time | Part Time
Does this position have telework options? -Telework options are subject to change based on business needs- | No
Does this position have a bilingual or multilingual skill requirement or preference? | No
Work Schedule | Evening hours Monday to Thursday and during day on Friday
Sensitive Position | No
Job Description
Virginia Highlands Community College serves our community by providing quality and affordable education, training, and cultural activities through an array of flexible, diverse programs that enable community members to succeed today and in the future.
Hourly IT support to provide telephone and in-person IT assistance to all VHCC employees, students and patrons during evening hours Monday to Thursday and during day on Friday. Will also provide coverage in the evening for the VHCC Library Circulation desk assisting patrons with any library requests.
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | Excellent customer service skills and experience working in a high-volume customer service environment, in order to assist students and general public. Practices regular and reliable attendance. Ability to work a flexible schedule. Proficiency in the use of technology and utilizing word processing, spreadsheets and database software as well as common software programs.
Additional Considerations | Ability to learn new software programs. Strong organizational and decision-making skills. The ability to work without direct supervision and apply standard procedures in the absence of a supervisor.
Operation of a State Vehicle | Yes
Supervises Employees | No
Required Travel | no
Recruitment Type | General Public - G
Number of Vacancies | 1
Position End Date (if temporary) |
Job Open Date | 08/29/2025
Job Close Date | 09/17/2025
Open Until Filled | No
Agency Website | www.vhcc.edu
Contact Name | Human Resources
Email | tvanburen@vhcc.edu
Phone Number | 276-739-2425
Special Instructions to Applicants | To be considered in the initial screening, completed applications must be submitted by September 10, 2025 5:00 pm.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information |
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/88385
- Resume
- Cover Letter/Letter of Application
- Unofficial Transcripts
- Other Document
- Alternative Hiring Process Letter
- (877) 340-5577
- ats@ssc.vccs.edu
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