North Carolina A&T State University
IT Instructional/Classroom Support Professional I
🇺🇸 Greensboro, NC
🕑 Full-Time
💰 TBD
💻 Instructional Design
🗓️ June 23rd, 2025
Edtech.com's Summary
North Carolina A&T State University is hiring an IT Instructional/Classroom Support Professional I. The role involves administering and maintaining technology across the Willie A. Deese College of Business and Economics, including computer labs, classrooms, and specialized centers, while collaborating closely with college technology support and university Client Technology Services staff.
Highlights
- Maintain and operate technology systems throughout Craig and Merrick Halls, including labs, classrooms, conference rooms, faculty and departmental offices, and specialized centers like the Financial Trading Room and CEEI.
- Collaborate with Deese College technology support technicians and University Client Technology Services staff.
- Proficient in hardware, software, operating systems, and network protocols relevant to a college of business environment.
- Skills in productivity tools: Microsoft Word, Excel, PowerPoint, and presentation software like Prezi.
- Experience with Visual BASIC or other programming languages, operating system management, and database management.
- Competence in computer installation, imaging, and repair.
- Minimum bachelor's degree in Computer Science, Information Technology, or a related field.
- Preferred two or more years of hands-on experience in technical support roles such as Helpdesk or IT Technician.
- Permanent full-time exempt position reporting to the Dean's Office, College of Business & Economics.
- Salary commensurate with education and experience; eligible for employee benefits including health insurance, retirement plans, paid leave, and more.
IT Instructional/Classroom Support Professional I Full Description
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IT Instructional/Classroom Support Professional I
Please see Special Instructions for more details.
You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran's Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.
Employee Benefits available to NC A & T permanent employees include the following and more;
Employee Benefits available to NC A & T permanent employees include the following and more;
- Accrued Vacation and Sick Leave for Eligible Employees
- Community Service Leave
- Aetna – State Health Benefits of North Carolina
- NCFlex - Vision, Dental, Flexible Spending Account, Life Insurance and more
- 12 Paid Holidays
- Teachers and State Employees Retirement System (TSERS)
- Optional Supplemental Plans - 401k, 403b, 457b and 457
- Employee Assistance Program (EAP)
- Campus Recreation Center Discount
- University Bookstore Discount
- and more
This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.
Posting Details
Classification Information
Classification Type | EHRA
Position Overview
Primary Purpose of Position | This position is responsible for administering and maintaining orderly operation of the North Carolina A&T State University, Willie A. Deese College of Business and Economics’ technology throughout Craig and Merrick Halls inclusive of computer labs, classrooms, conference rooms, faculty and departmental offices, centers (e.g. the Financial Trading Room and CEEI), and common areas.
The IT Instructional/Classroom Support Professional is required to work closely with other Deese College of Business and Economics’ technology support technicians as well as the University’s Client Technology Services’ staff. This position reports to the Dean of the Deese College.
Primary Function of Organizational Unit | N.C. A&T is a public, land-grant, doctoral research institution, and has been the largest historically Black university in the country for the past decade. With an enrollment of 14,311 students in Fall 2024, the university offers 59 undergraduate degree programs, 36 master’s programs, and 12 doctoral programs. It is America’s top producer of Black graduates in Engineering and Agricultural Science bachelor’s programs, as well as a top five producer in numerous additional disciplines, including Liberal Arts and Communications/Journalism. It also ranks no. 3 in master’s degrees awarded to Black graduates in Engineering Technologies and Related Fields, no. 4 in master’s degrees in Engineering, and no. 11 best business school for women in the nation.
Nationally recognized for its leadership and excellence in STEM education and research, N.C. A&T is classified as “R2-High Research Activity” in the Carnegie Classifications and is poised to achieve “R1-Very High Research Activity” status. It also holds Carnegie’s earned credential in Community Engagement and the Association of Public and Land-Grant Universities (APLU) Innovation and Economic Prosperity designation. With an annual economic impact of $2.4 billion, N.C. A&T plays a vital role as a higher-education economic driver in North Carolina’s Piedmont Triad region and across a state that is ranked No. 1 in the nation for the second straight year as “best for business” by the CNBC financial network.
The mission of the Willie A. Deese College of Business and Economics at North Carolina A&T State University is to develop agile, culturally competent and diverse leaders who use analytical skills to meet the challenges of the future.
We accomplish our mission through evidence-based instruction, professional and community engagement, and high-quality impactful research.
The business and accounting programs in the College of Business and Economics, including the MBA program, are accredited by AACSB International—The Association to Advance Collegiate Schools of Business. Of the estimated 15,679 schools offering business programs globally, we are one of approximately 700 business schools around the world that have AACSB International accreditation. And, we also have the distinction of being one of approximately 200 schools world-wide with AACSB accreditation of its Accounting program.
We are very proud of our graduates, many of whom are recruited by top regional, national, and international corporations and other organizations.
Minimum Requirements | Bachelor’s degree in Computer Science, Information Technology, or a similar discipline.
Knowledge of and proficiency in a variety of hardware, software, operating systems, and network protocols.
Proficiency with productivity tools such as M/S Word, Excel; with presentation tools (PowerPoint, Prezi); and various software and applications used in a college of business.
Proficiency with Visual BASIC (or other programming language(s)), with managing operating systems, and with database management.
Proficiency with installation of computers and other technology, imaging computers, and repairs.
Preferred Years Experience, Skills, Training, Education | Two or more years of hands-on work in a technical support position (i.e., Helpdesk, IT Tech, Field Tech) or equivalent of training and experience.
Excellent communication, teamwork, customer-service, and time management skills.
Required License or Certification |
Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies. | On-site (Employees are primarily in the office and/or have a critical job requirement that requires dedicated office space on-site)
The IT Instructional/Classroom Support Professional is required to work closely with other Deese College of Business and Economics’ technology support technicians as well as the University’s Client Technology Services’ staff. This position reports to the Dean of the Deese College.
Primary Function of Organizational Unit | N.C. A&T is a public, land-grant, doctoral research institution, and has been the largest historically Black university in the country for the past decade. With an enrollment of 14,311 students in Fall 2024, the university offers 59 undergraduate degree programs, 36 master’s programs, and 12 doctoral programs. It is America’s top producer of Black graduates in Engineering and Agricultural Science bachelor’s programs, as well as a top five producer in numerous additional disciplines, including Liberal Arts and Communications/Journalism. It also ranks no. 3 in master’s degrees awarded to Black graduates in Engineering Technologies and Related Fields, no. 4 in master’s degrees in Engineering, and no. 11 best business school for women in the nation.
Nationally recognized for its leadership and excellence in STEM education and research, N.C. A&T is classified as “R2-High Research Activity” in the Carnegie Classifications and is poised to achieve “R1-Very High Research Activity” status. It also holds Carnegie’s earned credential in Community Engagement and the Association of Public and Land-Grant Universities (APLU) Innovation and Economic Prosperity designation. With an annual economic impact of $2.4 billion, N.C. A&T plays a vital role as a higher-education economic driver in North Carolina’s Piedmont Triad region and across a state that is ranked No. 1 in the nation for the second straight year as “best for business” by the CNBC financial network.
The mission of the Willie A. Deese College of Business and Economics at North Carolina A&T State University is to develop agile, culturally competent and diverse leaders who use analytical skills to meet the challenges of the future.
We accomplish our mission through evidence-based instruction, professional and community engagement, and high-quality impactful research.
The business and accounting programs in the College of Business and Economics, including the MBA program, are accredited by AACSB International—The Association to Advance Collegiate Schools of Business. Of the estimated 15,679 schools offering business programs globally, we are one of approximately 700 business schools around the world that have AACSB International accreditation. And, we also have the distinction of being one of approximately 200 schools world-wide with AACSB accreditation of its Accounting program.
We are very proud of our graduates, many of whom are recruited by top regional, national, and international corporations and other organizations.
Minimum Requirements | Bachelor’s degree in Computer Science, Information Technology, or a similar discipline.
Knowledge of and proficiency in a variety of hardware, software, operating systems, and network protocols.
Proficiency with productivity tools such as M/S Word, Excel; with presentation tools (PowerPoint, Prezi); and various software and applications used in a college of business.
Proficiency with Visual BASIC (or other programming language(s)), with managing operating systems, and with database management.
Proficiency with installation of computers and other technology, imaging computers, and repairs.
Preferred Years Experience, Skills, Training, Education | Two or more years of hands-on work in a technical support position (i.e., Helpdesk, IT Tech, Field Tech) or equivalent of training and experience.
Excellent communication, teamwork, customer-service, and time management skills.
Required License or Certification |
Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies. | On-site (Employees are primarily in the office and/or have a critical job requirement that requires dedicated office space on-site)
Position Information
Working Title | IT Instructional/Classroom Support Professional I
Position Number | 002043
Recruitment Salary Range | Commensurate with education and experience
FLSA | Exempt
Appointment Type | Permanent - Full-time
Tenure Track | No
FTE |
If Time Limited, Appointment Length |
Organizational Division | Dean's Office - College of Business & Economics
Organizational Location | College of Business & Economics
Organizational Unit | Dean's Office - College of Business & Economics
Position Number | 002043
Recruitment Salary Range | Commensurate with education and experience
FLSA | Exempt
Appointment Type | Permanent - Full-time
Tenure Track | No
FTE |
If Time Limited, Appointment Length |
Organizational Division | Dean's Office - College of Business & Economics
Organizational Location | College of Business & Economics
Organizational Unit | Dean's Office - College of Business & Economics
Posting Detail Information
Posting Number | EPA2613
Open Date | 03/28/2025
Close Date - for postings that do not use Open Until Filled |
Open Until Filled | Yes
Open Until Filled Minimum Application Period Postings: Positions remaining posted after this date are continuing to accept applications, but may close at any time. Applications received by this date will receive full consideration, applications received after this date may receive consideration depending upon the status of the search | 06/30/2025
Date Position Available | 2/24/2025
Special Instructions to Applicant | You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran’s Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.
Employee Benefits available to NC A & T permanent employees include the following and more;
Accrued Vacation and Sick Leave for Eligible Employees Community Service Leave Aetna – State Health Benefits of North Carolina NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more 12 Paid Holidays Teachers and State Employees Retirement System (TSERS) Optional Supplemental Plans – 401k, 403b, 457b and 457 Employee Assistance Program (EAP) Campus Recreation Center Discount University Bookstore Discount and more This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.
Quick Link | https://jobs.ncat.edu/postings/36253
Open Date | 03/28/2025
Close Date - for postings that do not use Open Until Filled |
Open Until Filled | Yes
Open Until Filled Minimum Application Period Postings: Positions remaining posted after this date are continuing to accept applications, but may close at any time. Applications received by this date will receive full consideration, applications received after this date may receive consideration depending upon the status of the search | 06/30/2025
Date Position Available | 2/24/2025
Special Instructions to Applicant | You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran’s Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.
Employee Benefits available to NC A & T permanent employees include the following and more;
Accrued Vacation and Sick Leave for Eligible Employees Community Service Leave Aetna – State Health Benefits of North Carolina NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more 12 Paid Holidays Teachers and State Employees Retirement System (TSERS) Optional Supplemental Plans – 401k, 403b, 457b and 457 Employee Assistance Program (EAP) Campus Recreation Center Discount University Bookstore Discount and more This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.
Quick Link | https://jobs.ncat.edu/postings/36253
Supplemental Questions
Required fields are indicated with an asterisk (*).
- Please indicate where you learned about this employment opportunity:
- North Carolina A&T State University employment web page
- University of North Carolina System employment web page
- Chronicle of Higher Education
- Higher Education Research Consortium (HERC)
- Indeed.com
- Listserv
- Other
Applicant Documents
Required Documents
- Resume
- Cover Letter
- Copy of Education Transcripts
Optional Documents
- Curriculum Vitae
- Letter of Reference 1
- Letter of Reference 2
- Letter of Reference 3
- High School Diploma/G.E.D.
- Letter of Interest
- Bachelor's Degree - Copy of transcripts
- Master's Degree - Copy of transcripts
- J.D. - Copy of transcripts
- Ed.D. - Copy of transcripts
- Ph.D. - Copy of transcripts
- Statement of Leadership and Management Philosophy
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