Edtech.com's Summary

College of Western Idaho is hiring an IT Network Engineer. This role involves designing and maintaining a reliable, secure network to support the campus community, collaborating with a skilled IT team, and implementing innovative solutions to enhance campus connectivity and communication systems.

Highlights

Main responsibilities include network design & implementation, network support & monitoring, and unified communications & telecommunications.
Requires experience in wireless network architecture, routing, and switching protocols.
Proficiency with network monitoring tools like PRTG, SolarWinds, and Cisco Prime is essential.
Associate's degree in information technology or related field, or equivalent experience required.
Minimum of 3 years of experience in enterprise or campus-scale network environments needed.
Prefer experience with Cisco and/or Meraki hardware, CCNA certification, and knowledge of unified communications platforms.
Experience with cloud-integrated solutions and hybrid infrastructure is beneficial.

IT Network Engineer Full Description

Reports To:

Executive Director, IT Operations

Position Status:

Full-Time

As an IT Network Engineer at the College of Western Idaho, you’ll take pride in designing and supporting a reliable, secure network that directly impacts students, faculty, and staff. You’ll face new challenges daily, collaborate with a skilled and supportive IT team, and have the freedom to innovate as you shape the future of campus connectivity and communication systems. If you thrive on problem-solving, value meaningful work, and enjoy seeing the real-world results of your expertise, this role is both rewarding and impactful.

Why Join CWI?

At the College of Western Idaho (CWI), you will have the opportunity to work at the heart of a mission-driven organization, using advanced technology to keep a college community connected and running smoothly.

Key Responsibilities:

Network Design & Implementation
• Architect, install, configure, and maintain campus-wide network infrastructure, including LAN/WAN, wireless access points, and remote access solutions.
• Design and optimize wireless networks for performance, coverage, and reliability using industry best practices and tools.
• Lead or assist with the deployment of next-generation network technologies and cloud-integrated solutions.

Network Support & Monitoring
• Proactively monitor and troubleshoot network components and systems, including switches, routers, firewalls, and wireless controllers.
• Provide advanced technical support and diagnostics for routing, switching, VoIP, and network-based application issues.
• Maintain network uptime and performance in accordance with service level agreements (SLAs) and internal standards.

Unified Communications & Telecommunications
• Serve as a technical lead for the college’s unified communications and telephony services, including platform administration, voice systems, and related integrations.
• Support and maintain IP-based telephony and voicemail systems.
• Collaborate with campus stakeholders to enhance communications capabilities through unified communications platform integration (voice, video, chat, conferencing).

Documentation & Compliance
• Create and maintain up-to-date documentation for network topology, configuration settings, change logs, and network maps.
• Ensure all network systems comply with applicable cybersecurity standards and data privacy policies.

Project & Operational Support
• Participate in IT projects, including new construction and renovation, disaster recovery planning, capacity management, and cloud service integration.
• Contribute to a collaborative and Agile-based IT team environment to deliver iterative improvements and technical solutions.
• Participate in a rotating on-call support schedule for after-hours incident response.

What We're Looking For:

• Associate’s degree in information technology or a related field, or equivalent combination of education and experience.
• Minimum of 3 years of experience supporting enterprise or campus-scale network environments.
• Hands-on experience in wireless network architecture and troubleshooting.
• Proven experience with unified communications platforms and telephony systems.
• Solid understanding of routing and switching protocols (e.g., BGP, OSPF, VLANs, Spanning Tree).
• Proficiency with network monitoring tools (e.g., PRTG, SolarWinds, Cisco Prime).
• Experience supporting Windows, macOS, and Linux environments from a networking perspective.
• Ability to document complex technical environments and processes clearly.

Preferred Qualifications
• CCNA Routing & Switching or equivalent network certification.
• Certification or demonstrable knowledge in unified communications platforms administration.
• Experience with Cisco and/or Meraki network hardware.
• Experience integrating unified communications platforms with SIP gateways, session border controllers (SBCs), or cloud PSTN providers.
• Familiarity with cloud-integrated network solutions and hybrid infrastructure.
• Experience in Agile project environments.
• Understanding of Zero Trust network architecture and endpoint access control.

Benefits:

For information on health insurance, including coverage details and plan summaries, visit www.OGI.Idaho.gov
Retirement plans with employer contribution of over 11%
Health Savings Accounts and Flexible Spending Accounts
Employer-paid life insurance and short- and long-term disability insurance
Eleven paid holidays per year (faculty may vary)
Generous vacation and sick leave
Paid Parental Leave
Tuition discount on classes at CWI and other colleges

Additional Instructions For Applicants:

Most positions at CWI are in-person and based on campus. While some roles may allow up to two remote workdays per week, eligibility for remote work is determined on a case-by-case basis at the hiring manager's discretion. All candidates must reside within, or be willing to relocate to, a reasonable commuting distance from CWI. Employment visa sponsorship is not available for this position.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, gender identity, sexual orientation, or any other applicable legally protected status.

Original Job Description

Reports To:

Executive Director, IT Operations

Position Status:

Full-Time

Why Join CWI?

Key Responsibilities:

What We're Looking For:

Benefits:

For information on health insurance, including coverage details and plan summaries, visit www.OGI.Idaho.gov
Retirement plans with employer contribution of over 11%
Health Savings Accounts and Flexible Spending Accounts
Employer-paid life insurance and short- and long-term disability insurance
Eleven paid holidays per year (faculty may vary)
Generous vacation and sick leave
Paid Parental Leave
Tuition discount on classes at CWI and other colleges

Additional Instructions For Applicants:

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