IT Project Manager

Job Summary:

** This is an internal job posting intended for current TCU employees only. **

The IT Project Manager provides enterprise project leadership for high-visibility, cross-functional technology initiatives from intake and planning through implementation, adoption, and closeout. This role establishes and advances standardized project management practices for IT, manages project scope, schedule, budget, risk, communications, and stakeholder engagement, and improves visibility into project and portfolio performance. The position supports governance, process improvement, and operational excellence across Enterprise Application Services and serves as a model for structured project delivery across the university.

Duties & Essential Job Functions:

Project Leadership & Delivery
1. Leads multiple concurrent IT projects, including enterprise applications, integrations, and other strategic technology efforts.
2. Develops project charters, scope statements, work plans, schedules, resource plans, communication plans, and status reporting artifacts.
3. Coordinates project activities from initiation through deployment and closeout while maintaining alignment with institutional priorities and department standards.
4. Monitors project scope, timeline, budget, dependencies, issues, and risks, and drives timely mitigation or escalation when needed.
5. Facilitates project meetings, decision logs, action item follow-up, and executive-ready status updates for leadership and stakeholders.
6. Partners with technical teams, business owners, vendors, and campus partners to ensure solutions meet business needs and are delivered with quality.
7. Supports vendor coordination, statement of work review, implementation planning, testing readiness, and go-live activities as assigned.

PM Standards, Governance & Process Improvement
8. Develops, documents, and maintains lightweight, repeatable project management methodologies, templates, and tools for use across IT.
9. Helps formalize project intake, startup, prioritization, and governance practices in coordination with IT leadership and business stakeholders.
10. Establishes project and portfolio metrics, dashboards, and reporting standards to improve project visibility, accountability, and decision-making.
11. Identifies process improvement opportunities and recommends best practices that improve consistency, quality, and delivery outcomes.
12. Promotes adoption of project management tools, standards, and documentation practices across the division.

Stakeholder & Change Coordination
13. Builds strong working relationships with executive sponsors, campus departments, functional leads, technical teams, and external partners.
14. Facilitates cross-functional collaboration and clarifies project roles, responsibilities, decisions, and expected outcomes.
15. Supports organizational readiness by coordinating communications, documentation, training, transition activities, and handoff to support teams and end users.
16. Ensures stakeholders receive timely, accurate, and audience-appropriate communication regarding project progress, impacts, risks, and decisions.
17. Performs other related duties as assigned.

Required Education & Experience:

• Bachelor's degree or equivalent experience in business, information technology, project management, or a related field
• 8 years of progressively responsible project management experience, including experience leading cross-functional technology projects.
• Experience managing enterprise or institution-wide initiatives involving multiple stakeholders, competing priorities, and complex dependencies.

Preferred Education & Experience:

• 8+ years of project management experience.
• Experience in higher education, enterprise applications, systems implementation, data integration, or governance-related initiatives.
• Experience establishing project management standards, templates, dashboards, or PMO-like practices.
• Experience working with project portfolio reporting and organizational change coordination.

Required Licensure/Certification/Specialized Training:

• Project management training or demonstrated proficiency with standard project management practices, tools, and methodologies.

Preferred Licensure, Certification, and/or Specialized Training:

• Project Management Professional (PMP) certification or equivalent credential.
• Agile, Scrum, Prosci, Lean, or other relevant project/change management training.

Knowledge, Skills & Abilities:

• Knowledge of project management principles, methods, tools, and reporting practices.
• Knowledge of IT functions, enterprise systems, systems implementation lifecycles, and governance concepts.
• Knowledge of business process improvement, documentation standards, and quality control practices.
• Skill using project management, collaboration, and reporting tools.
• Ability to lead multiple complex projects simultaneously and consistently meet deadlines.
• Ability to analyze project risks, dependencies, and constraints and implement effective mitigation strategies.
• Ability to interpret and translate business needs into actionable project plans and coordinated work efforts.
• Ability to build trust and maintain productive working relationships with executive leadership, technical staff, vendors, and campus stakeholders.
• Ability to facilitate meetings, drive decisions, resolve conflict, and maintain momentum across cross-functional teams.
• Ability to develop concise, accurate written materials and deliver effective verbal communication to both technical and non-technical audiences.
• Ability to work independently, exercise sound judgment, and maintain a high degree of accuracy and professionalism.

TCU Core Competencies:

University Core Competencies definitions may be found on the Human Resources website and in the staff performance management system.

Physical Requirements (With or Without Accommodations):

• Visual acuity to read information from computer screens, forms, and other printed materials and information.
• Able to speak (enunciate) clearly in conversation and general communication.
• Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
• Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling, and prolonged sitting.
• Lifting and moving objects and equipment up to 20 lbs.

Work Environment:

• Work is indoors and sedentary and is subject to schedule changes and/or variable work hours.
• This role is an on campus, in-person position. Option for some remote work available after start.
• There are no harmful environmental conditions present for this job.
• The noise level in this work environment is usually moderate.

Employment Values Statement:

Texas Christian University values Integrity, Engagement, Community, and Excellence in the workplace. TCU treats applicants and employees with fairness and respect. TCU hires and promotes individuals based on their qualifications and their commitment to making a positive impact on our student-centered community. TCU is an equal opportunity employer and follows all applicable employment laws. TCU fairly considers all qualified individuals, ensuring we are a workplace free from unlawful discrimination and harassment.