Skyward logo

Skyward

IT Services Technician

🇺🇸 Stevens Point, WI

🕑 Full-Time

💰 $46K - $60K

💻 Information Technology

🗓️ July 2nd, 2025

K-12 SQL VMWare

Edtech.com's Summary

Skyward is hiring an IT Services Technician to install and support enterprise-level applications and databases aimed at enhancing the efficiency of teachers and school administrators. The technician will handle server installations, upgrades, troubleshooting, and the support of virtual servers and databases while integrating new technologies and third-party products.

Highlights

  • Install and support Skyward applications including server installs, upgrades, and migrations.
  • Provide Windows desktop/server and virtual server support with performance troubleshooting.
  • Manage SQL and Progress database tasks such as backup, restore, and repair.
  • Implement and support features like LDAP, email integration, and third-party product integration.
  • Research and test new technologies to enhance IT services.
  • Proficiency required in Microsoft Server, desktop technologies, and networking fundamentals (switches, firewalls, routers, wireless).
  • Experience with Microsoft SQL Server, server hardware/storage, Hyper-V, or VMware considered a plus.
  • Bachelor’s or Associate degree in computer science, computer engineering, networking, or related field, or two years of related IT experience mandatory.
  • Starting salary range: $45,972.49 - $60,000, commensurate with experience.
  • Employment type: full-time, hourly non-exempt role in the IT Services department.

IT Services Technician Full Description

Company Description

If you are looking to join a global company with a family feel, you'll find your perfect fit at Skyward, where we build software solutions for K-12 schools. Just imagine getting to help students, teachers, and school administrators succeed every day — you can't say that about every job! 

We take great pride in our work, but also in our work environment: teamwork, enthusiasm, continuous improvement, and, of course, a bit of fun. When you join our team there is only one way your career will go - Skyward!  

To learn more about Skyward’s careers, history, products, and customers, go to www.skyward.com.  

Thank you for your interest! 

Job Description

Job Title: IT Services Technician  
Location: Stevens Point, WI – Corporate Office  
Starting Salary: $45,972.49 - $60,000 (Salary commensurate with experience)  

Skyward is looking for an IT Services Technician that has a strong desire to work with the latest technology, possesses strong troubleshooting skills, and wishes to be part of a team where your input is valued.

A Technician's focus is to install and support enterprise-level applications and databases that help Teachers and School Administrators quickly perform their daily tasks so they can focus on what's most important, the students.  

What you will do:

Install Skyward Applications: 

  • New Server Installs / Upgrades / Migrations 
  • Windows Desktop / Server Support 
  • Virtual Server Support 
  • Performance Troubleshooting 
  • SQL & Progress Database Support (Backup / Restore / Repair) 
  • Install / Supporting Product Updates 
  • Implementing / Supporting features such as LDAP and Email 
  • Integrating 3rd Party products 
  • Research and Testing of new technology 

What it takes:

  • The ideal candidate will have a strong work ethic and be able to work in team and solo environments.
  • Bachelor or Associate degree in computer science, Computer Engineering, Networking, or related field, OR two years of related IT experience  
  • Proficient in Microsoft Server and Desktop Technologies 
  • Proficient in Networking Fundamentals (Switches, Firewalls, Routers, Wireless) 
  • Experience with the Microsoft SQL Server a plus 
  • Experience with Server Hardware / Storage a plus 
  • Experience with Hyper-V / VMWare a plus 

What the future holds:

Skyward is committed to the continued growth of our employees and provides in-depth training and the opportunity for career advancement based on increased knowledge, skills, and abilities. 

Technicians have an opportunity to advance to IT Services Consultants where they perform a wide variety of billable IT Services for our customers.   

Click the link below for the full job description: 

Qualifications

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skyward, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Applicants have rights under Federal Employment Laws. Click the title to view details about the law.