IT Specialist

1. Enterprise Design & Administration: Manage, research, design, develop, and deploy enterprise systems and strategies for mission critical departmental technological needs. Also defines standards and insures scalability and proper integration into current and future departmental wide services.
2. Directory Administration & Design: Administer departmental user & workstation directories. Define standards then research, design, develop and deploy unified departmental user and workstation directories
3. Endpoint Security: Manage, research, design, develop, and deploy enterprise systems and strategies for endpoint security including but not limited to macOS, winOS, and unix/linux distributions. Also should build tools to deploy updates and fixes to reduce the occurrence of errors and improve customer experience
4. Data Integrity & Disaster Recovery Administration: Research, design, and deploy data storage and backup systems for departmental needs. Quality assurance for all client and server disaster recovery models and methods. Manage periodic reporting and testing of entire system.
5. Network Design & Administration: Research & design departmental networks across all department locations. Evaluate current and future needs and strategies for mission critical highly available services. Defines standards and insures service availability & scalability along with proper integration into current and future departmental wide services.
6. Departmental Application Development: Manage, research, design, develop, and deploy internal applications and database systems for department needs.
7. Elevated Help Desk: Provide elevated help desk support when necessary for end user incidences. Train, Track, and monitor incidences to provide recommendations for overall change management at lab, division, and departmental levels. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. 

1. A minimum of 2 years’ experience supporting Windows and Mac OS. 
2. Experience with Directory Services such as LDAP, Active Directory and/or Open Directory. 
3. Experience with cross-platform software, protocols, and hardware. 
4. Strong problem solving and analytical skills. Strong time management skills. 
5. ITIL Certification or Knowledge. 
6. Embody a culture of collaboration, transparency, and candor. 

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.