IT Specialist

🇺🇸 Rosenberg, TX

🕑 Full-Time

💰 $55K - $60K

💻 Information Technology

🗓️ September 8th, 2025

Edtech.com's Summary

EDSI Solutions is hiring an IT Specialist. This role involves providing technical support to users, managing networks across nine Gulf Coast Region offices, and collaborating with the IT team to maintain system functionality and security. The specialist also travels frequently between locations to install, repair, and update hardware and software systems.

Highlights

Manage and support computer systems and networks for nine office locations in the Gulf Coast Region.
Install, repair, and maintain hardware, software, and peripherals.
Travel 3-4 days weekly to different office locations.
Utilize EDSI IT ticketing system to track IT issues.
Develop training materials and assist users with hardware and software usage.
Monitor network traffic, update software patches, and handle server maintenance.
Experience with Windows Server, network firewalls, switches, wireless access points, and VOIP technology required.
Preferred A+ certification and minimum three years of professional IT experience.
Bachelor’s degree in computer science is required.
Salary range of $55,000 - $60,000 per year.

IT Specialist Full Description

Overview:

Title: IT Specialist

Non-Exempt

Salary: $55,000-60,000/year

Scope of Position:

Provide all levels of technical assistance to computer system users as well as manage the networks of multiple office locations (9) in the Gulf Coast Region with remote support from an experienced and cooperative IT team.

Responsibilities:

Essential Functions:

Expect to travel 3-4 days a week within the Gulf Coast Region between a total of 9 locations
Install and perform minor repairs to hardware, software, and peripheral equipment, following design or installation specifications
Oversee the daily performance of computer systems and their users
Maintain the expected security level of all devices and accounts in accordance to EDSI and state policies and regulations
Set up equipment for employee use, such as projectors, speakers and other media peripherals
Utilize the EDSI IT ticketing system to track and manage open and outstanding IT issues
Confer with staff, users, and management to establish requirements for new systems or modifications
Ideate with staff and identify innovations and efficiency related to technical processes within each office
Create training materials, procedures, best practices and help sheets in order to train users in the proper use of hardware and software
Work with the vendor or manufacturer of a company to order or replace products
Prepare evaluations of software or hardware, and recommend improvements or upgrades
Inventory all IT related items used, purchased and disposed of
Keep all software patched and up to date
Modify and customize commercial programs for internal needs
Answer users' and employees’ inquiries regarding computer software and hardware operations to resolve problems
Observe network traffic and computer usage
Monitor and manage network and domain issues, updates and modifications
Be available to help with server installations, changes and patches
Follow the best practices, guidelines and regulations imposed by EDSI
Show up, Smile and Support!

Qualifications:
Education and Experience Requirements:

3 years of professional IT experience
A+ Certified preferred
Windows Server and OS experience
Network firewalls, switches and wireless ap experience
VOIP and associated technology experience
Bachelor’s degree in computer science

Bring your expertise to EDSI where you will be able to live our core values every day: Show Up, Smile and Support!

Original Job Description