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North Carolina State University

IT Support Analyst

🇺🇸 Raleigh, NC 🕑 Temporary 💰 $25 - $29 per Hour 💻 Information Technology 🗓️ January 16th, 2026

Edtech.com's Summary

NC State University is hiring an IT Support Analyst. The role involves providing outstanding IT desktop support to the College of Veterinary Medicine's faculty, staff, and students, including assisting with Audio/Visual projects and support. The position requires strong technical skills, problem-solving abilities, and excellent customer service.

Highlights
  • Provide IT desktop support for Windows and Mac OS environments.
  • Assist with Audio/Visual (A/V) projects and support within the College of Veterinary Medicine.
  • Use IT system management tools such as SCCM and Jamf.
  • Strong troubleshooting skills and excellent verbal and written communication.
  • Collaborate with faculty, staff, and IT partners.
  • Preferred experience includes IT support in veterinary, medical, or clinical higher education settings, classroom A/V systems, coding/programming, database management, system security, and ServiceNow ticketing system.
  • Minimum qualification: Associate’s degree with 1-2 years relevant experience or equivalent combination of education and experience.
  • Work schedule: Monday to Friday, 8 AM to 5 PM.
  • Temporary position classified as Temporary-Clerical.
  • Compensation range: $25 - $29 per hour.