Specialist, Retention Systems

🇺🇸 Hybrid - Kingston, RI 🕑 Full-Time 💰 $59K - $65K 💻 Information Technology 🗓️ January 16th, 2026

SQL

Edtech.com's Summary

University of Rhode Island is hiring a Specialist, Retention Systems. The role involves managing and configuring the Starfish early alert and appointment system, assisting with the implementation of a new student success platform, and collaborating with IT Services to integrate systems and maintain data accuracy. The position also includes providing training, technical support, and facilitating communication across project teams to enhance student success technologies.

Highlights

Manage and configure Starfish early alert and appointment-making system.
Assist with implementing a new student success system across the university.
Collaborate with IT Services to ensure integration between PeopleSoft, Brightspace, Starfish, and other platforms.
Write and optimize SQL queries to support system integrations and data integrity.
Develop and deliver end-user training materials and support sessions.
Analyze data, generate reports, and propose business process improvements.
Manage small-scale projects related to system enhancements.
Required qualifications: Bachelor's degree; minimum five years' experience in higher education student success systems or related fields; proficiency with SQL, ERP, and student success technologies.
Preferred qualifications: Master's degree; experience with PeopleSoft/Oracle ERP systems and higher education settings.
Anticipated salary range: $59,013 - $65,000; full-time, calendar year limited appointment with possibility of renewal.