IT Support Specialist

🇺🇸 Lancaster, OH

🕑 Full-Time

💰 $19 - $25 per Hour

💻 Information Technology

🗓️ June 16th, 2025

VMWare

Edtech.com's Summary

Ohio University is hiring an IT Support Specialist. The role involves providing mid-level technical support, troubleshooting complex problems, managing software and hardware solutions, and ensuring data integrity across workstations and servers. This position includes advising on equipment purchases, coordinating system upgrades, and conducting compliance audits to maintain computing environment standards.

Highlights

Provide mid-level technical computing support and services to customers.
Troubleshoot and resolve complex technical issues beyond first-tier support.
Advise and consult on department equipment and software purchases.
Install, configure, and maintain operating systems, workstations, servers, web servers, and VMware.
Plan, schedule, test, and coordinate complex software and system upgrades.
Conduct hardware and software audits to ensure compliance with standards and policies.
Requires Associate’s degree in IT-related field plus at least 2 years of technology support experience or equivalent combination of education and experience.
Position is full-time with pay range $19.38/hr to $24.70/hr and includes a comprehensive benefits package.
Assigned to the Regional Higher Education department serving university stakeholders.
Work schedule primarily Monday to Friday with some required evenings and weekends based on departmental needs.