The College of Health and Human Sciences (HHS) is hiring an IT Support Specialist II. This role involves managing day-to-day help desk support, overseeing student workers, and providing assistance on IT issues related to operating systems, software, and hardware for the HHS community. The position involves handling hardware/software installations, coordinating training sessions, and maintaining HHS computer systems.
Highlights
- Manage help desk support and supervise student workers.
- Perform hardware and software installations and maintenance.
- Coordinate training and develop materials for users.
- Proficiency in operating systems and software required.
- High school diploma and two years of relevant experience required; Bachelor's degree preferred.
- Hourly pay rate ranges from $21.63 to $28.85.
- Document and manage security incidents.
- Experience in technical support roles desirable.
- Ability to handle multiple projects and work independently.