Weber State University
IT Support Specialist II
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Edtech.com's Summary
Weber State University is hiring an IT Support Specialist II. The role involves providing timely technology support to faculty and staff within the College of Health Professions, including managing equipment setup and maintenance in classrooms, labs, and offices, coordinating support requests, and adhering to campus security policies.
Highlights
- Support faculty and staff technology in offices, classrooms, labs, and conference rooms.
- Set up and refresh images; install specialized software; coordinate equipment purchase and deployment; track inventory.
- Manage incoming work requests and complete assigned college projects.
- Adhere to campus and college security standards and policies.
- Report to the ITSS team manager and participate in team meetings and trainings.
- Experience required with Microsoft Active Directory, system management software (e.g., Microsoft Endpoint Configuration Manager, JAMF), security and vulnerability management, command line interfaces, and AV technologies.
- Must have experience supporting Windows and Mac OS, Adobe Creative Cloud, Google Apps for Education, Microsoft Office, and computer imaging.
- Preferred familiarity with healthcare lab simulation equipment and software like CAE, Gaumard, Elevate Healthcare manikins, and LearningSpace.
- Associate's degree or equivalent combination of education and experience; minimum 2 years of relevant full-time technology troubleshooting experience.
- Starting salary at $44,000 with a generous benefits package including medical, dental, retirement, tuition benefits, and paid time off.
IT Support Specialist II Full Description
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Position Details
WSU's Commitment to Equal Opportunity
Weber State University is an Equal Opportunity Employer committed to creating an environment welcoming to all individuals. We strive to create a culture where everyone feels valued and appreciated. All qualified applicants will receive consideration for employment without regard to protected categories, such as disability, sex, sexual orientation, gender identity, race, religion, national origin, veterans status, or others, as required by law and university policy (see Weber State University's Policy and Procedure Manual 3-32).
Position Information
| Position Title | IT Support Specialist II |
|---|---|
| Requisition Number | S02430P |
| Position Category | Staff |
| Campus Location | Weber State University - Ogden, UT |
| Hours per week | 40 |
| Months per year | 12 |
| Alternate work schedule | |
| Pay Grade | N27 |
| Salary | |
| FLSA | Non-Exempt |
| Job Summary/Basic Function | A position supporting a designated academic area as part of the Integrated Technology Support Services (ITSS) team, providing timely support to faculty and staff technology in their offices, classrooms/labs, and conference rooms. This position will:
|
| Required Qualifications | Required:
|
| Preferred Qualifications | Preferred:
|
| A successful candidate will be willing to | |
| Background Check? | Yes |
| Benefits Summary | WSU offers a generous benefits package that includes medical, dental, long-term disability, life insurance, retirement, a wellness program with release time and paid incentives, tuition benefits, free tickets to athletic and performing arts events, and paid holidays, vacation, and sick leave. |
Posting Detail Information
| Job Open Date | 07/21/2026 |
|---|---|
| Review Date | 07/31/2026 |
| Job Close Date | |
| Open Until Filled | Yes |
| Notes to Applicant | If you are passionate about what you could offer and accomplish here at WSU, we would love to hear from you. The annual salary for this position starts at $44,000 and may go up from there depending on candidate qualifications. The position comes with a generous benefits package. To apply, please complete the online application and attach a cover letter, current resume, and the names and contact information for three professional references. For qualification determination, your application and/or resume must address the required and preferred qualifications and must contain average number of hours worked per week and the dates of employment (i.e., month/year to month/year or month/year to present). If your resume does not contain this information, your application may be considered incomplete. Screening of applications will begin July 31, 2026. Position will remain open until filled. Criminal background check required as a condition of employment. |
| Quick Link for Direct Access to Posting | https://jobs.weber.edu/postings/28911 |
ADA Essential Job Function
Supplemental Questions
ADA Essential Job Function
| Physical Activity of this position | Ascending or descending ladders, stairs, scaffolding, ramps, poles etc., using feet and legs and/or hands and arms. Agility is emphasized. Important if the amount and kind of climbing required exceeds that required for ordinary locomotion., Maintaining equilibrium to prevent falling. Walking, standing or crouching on narrow, slippery, or erratically moving surfaces. Amount of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium. , Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles. , Bending legs at knee to come to a rest on knee or knees., Bending the body downward and forward by bending leg and spine. , Moving about on hands and knees or hands and feet. , Extending hand(s) and arm(s) in any direction., Standing. Particularly for sustained periods of time. , Moving about to accomplish tasks, particularly for long distances or moving from one work site to another., Using upper extremities to press against something with steady force in order to thrust forward, downward or outward. , Using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion. , Lifting. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles. , Operate, activate, use, prepare, inspect, place, detect, or position. , Expressing or exchanging ideas. Those activities in which they must convey detailed or important instructions to other workers accurately or quickly. , Ability to receive detailed information with or without assistance. |
|---|---|
| Physical Requirements of this position | Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. |
| Visual Acuity Requirements including color, depth perception and field of vision. | Required to perform activities such as preparing and analyzing data and figures; transcribing; using a computer terminal; extensive reading. |
| The conditions the worker will be subject to in this position. | None. The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work). |
Required fields are indicated with an asterisk (*).
- *
How did you hear about this employment opportunity?
- jobs.weber.edu
- KSL
- Chronicle of Higher Education
- Higher Ed Jobs
- Agency Referral
- Personal Referral
- Internal Job Posting
- Advertisement/Publication
- Other web advertisement
- Other
* Do you have or have you ever been issued a W# By Weber State University? Yes or No.
If yes, please enter your W# (W followed by eight numbers).
(Open Ended Question)
Required Documents
- Resume
- Cover Letter
- List of References with Contact Info
Optional Documents
3848 Harrison Blvd. Ogden, Utah 84408
(801) 626-6000
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