Touro University
IT Support Technician
🇺🇸 Flushing, NY
🕑 Part-Time
💰 $17 - $21 per Hour
💻 Information Technology
🗓️ December 19th, 2025
Edtech.com's Summary
- Supports faculty and staff with computer hardware, software, and networking issues via trouble tickets
- Collaborates on local and global IT projects with various technical teams
- Trains faculty on computer lab use and productivity software
- Assists students and instructors during hybrid classes and open lab hours
- Maintains inventory of hardware, software, and supplies for computer labs
- Sets lab availability schedules and enforces lab policies and procedures
- Prepares monthly status reports and handles special projects as assigned
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and common instructional applications
- Requires a bachelor’s degree or progress towards one
- Salary range: $17.00 to $20.60 per hour for part-time work
IT Support Technician Full Description
Overview:
IT Support Technicians provide both on-premises and remote support for instructional technologies as well as computer labs, libraries, classrooms, and offices.
Responsibilities:
- Provides the faculty and staff support for computer hardware, software, and networking, in response to trouble tickets
- Participates in local and global IITS projects in coordination with Network, Network Security, Telecom, Server, and other teams
- Helps train faculty on use of computer labs and in use of productivity software
- Assists students and instructors with the use of hardware, software, programming, and network during hybrid classes and during open lab hours
- Maintains inventory listings of computer lab hardware, software, and supplies
- Posts times of lab availability and class schedule
- Maintains a professional environment, establish, and enforce lab and computing policies and procedures
- Prepares and submits monthly status reports
- Provides technology support to local library staff
- Maintains classroom and computer lab audio-visual equipment
- Special Projects as assigned
- All other duties as requested by supervisor
Qualifications:
Education/Experience
- Bachelor's degree or making progress in bachelor's degree program.
Knowledge/Skills/Abilities
- Proficiency in Microsoft Office Suite including Word, Excel, PowerPoint, Outlook and computer applications used in most levels of instruction.
- Strong customer service, communication, and organizational skills.
- Must be able to multi-task and prioritize work.
Travel
- Technicians may be asked to temporarily cover different computer labs in the greater New York area as needed.
Working Conditions
- Extensive use of computers
- Extensive time sitting and standing.
- Able to lift to 10 lbs.
Maximum Salary: USD $20.60/Hr.
Minimum Salary: USD $17.00/Hr.
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