Edtech.com's Summary

Purdue University is hiring a IT Technician, Learning Spaces. The role involves responding to support calls, installing and repairing classroom technology, and training instructors to enhance instructional experiences. The specialist collaborates with the Learning Spaces team to maintain and innovate classroom technology solutions.

Highlights

Respond to classroom technology support calls and provide direct support in classrooms and learning facilities.
Install, monitor, repair, and replace classroom equipment for in-person and hybrid instruction.
Support and train instructors on classroom technology use.
Collaborate with the Learning Spaces team for design, installation, and ongoing support of instructional technology.
Experience with desktop computer applications, Windows OS, and troubleshooting hardware issues is required.
Knowledge of audio-visual technology including microphones, speakers, and projection systems is essential.
Preferred experience includes incident management and familiarity with classroom technologies such as projectors and lecture software/hardware.
High School Degree or equivalency and at least three years of relevant experience required.
Purdue offers a comprehensive benefits package including medical, dental, vision insurance, and paid time off.
Background check required; position is non-exempt and eligible for overtime.

IT Technician, Learning Spaces Full Description

Do you have a passion for technology, problem-solving, and helping others? Join Purdue’s Learning Spaces team, where you’ll play an essential role in keeping our classrooms running smoothly and enabling innovative teaching and learning across campus.

What You’ll Do

Respond to classroom technology support calls and provide direct support for instructional technology in classrooms and learning facilities.
Install, monitor, repair, and replace classroom equipment, ensuring seamless operation for in-person and hybrid instruction.
Support and train instructors in the use of classroom technology, empowering faculty to deliver engaging, tech-enabled experiences.
Work collaboratively with the Learning Spaces team—responsible for the design, installation, and ongoing support of instructional technology throughout Purdue’s campus.
Stay at the forefront of the latest tech, as Purdue continually evolves classroom design to support active learning and new teaching methods.

Why Purdue?

At Purdue, your contributions matter. You’ll join a community where trust, innovation, and teamwork enable you to:
Shape the future of teaching by supporting cutting-edge classroom technology and learning spaces.
Work with a broad array of technology, from AV systems and computer networks to flexible, multifaceted learning environments.
Grow your skills in a dynamic, supportive environment with opportunities for professional development.
Enjoy world-class benefits, campus resources, and a culture built around belonging and potential.

About Learning Spaces
Learning Spaces provides unified design, installation, and support for instructional technology across Purdue’s campus. Our team adapts to ever-changing classroom needs, ensuring faculty have the tools required for active and innovative learning.

If you have experience in IT support, great communication skills, and an eagerness to learn in a fast-paced academic setting, Purdue invites you to take this step into a growing and rewarding field.

About Us

When you join Purdue University, you join a community that keeps moving forward. For more than 150 years, we’ve been known for not only our groundbreaking work in STEM research, but also for our collective imagination, ingenuity and innovation.

What We're Looking For

Education and Experience Required:

High School Degree or High School Equivalency (HSE)
Minimum three (3) years of experience using desktop computer applications and operating systems, including Windows systems or related work experience

Preferred:

Experience with incident management system and resolution of incidents using customer service skills
Experience with classroom technologies (projectors, audio equipment, meeting/lecture software/hardware, etc…)

Skills Needed:

Knowledge of:
- customer service principles and the ability to resolve incidents effectively, including urgent and high impact classroom incidents
- configuration of desktop computers, network setup, and troubleshooting
- audio-visual technology, including microphones, speakers, and projection
Capability to install classroom technology including: computers, lecture capture hardware, projection lamps, microphones, recorders and cabling
Excellent verbal and written communication skills
Ability to:
- quickly diagnose and resolve hardware issues with classroom technology
- maintain awareness of issues with current classroom technology as well as new classroom technologies

Preferred:

Capability to diagnose issues with portable devices (laptops, tablets, etc.) used for presentations
Experience with Macintosh Operating Systems. Knowledge of University procedures

Additional Information:

Purdue University will not sponsor employment authorization for this position
A background check will be required for employment in this position
FLSA: Non-Exempt (Eligible for Overtime)
Retirement Eligibility: Non-exempt Defined Contribution Plan
Benefit Statement: Purdue University offers a substantial Benefit Package including medical, dental, and vision insurance as well as a generous paid time off package for sick and vacation days

Career Stream

Administrative and Operational Support 2

Pay Band S040
Job Code #20003370

Career pathmaker: https://www.purdue.edu/hr/careerpathmaker/

Who We Are

Purdue is a community built on collaboration, with global perspectives, Boilermaker pride and endless opportunity to live, learn and grow. Join us and contribute to our culture.

Equal Opportunity Employer

Purdue University is an EOE employer.

Original Job Description

What You’ll Do

Respond to classroom technology support calls and provide direct support for instructional technology in classrooms and learning facilities.
Install, monitor, repair, and replace classroom equipment, ensuring seamless operation for in-person and hybrid instruction.
Support and train instructors in the use of classroom technology, empowering faculty to deliver engaging, tech-enabled experiences.
Work collaboratively with the Learning Spaces team—responsible for the design, installation, and ongoing support of instructional technology throughout Purdue’s campus.
Stay at the forefront of the latest tech, as Purdue continually evolves classroom design to support active learning and new teaching methods.

Why Purdue?

At Purdue, your contributions matter. You’ll join a community where trust, innovation, and teamwork enable you to:
Shape the future of teaching by supporting cutting-edge classroom technology and learning spaces.
Work with a broad array of technology, from AV systems and computer networks to flexible, multifaceted learning environments.
Grow your skills in a dynamic, supportive environment with opportunities for professional development.
Enjoy world-class benefits, campus resources, and a culture built around belonging and potential.

If you have experience in IT support, great communication skills, and an eagerness to learn in a fast-paced academic setting, Purdue invites you to take this step into a growing and rewarding field.

About Us

What We're Looking For

Education and Experience Required:

High School Degree or High School Equivalency (HSE)
Minimum three (3) years of experience using desktop computer applications and operating systems, including Windows systems or related work experience

Preferred:

Experience with incident management system and resolution of incidents using customer service skills
Experience with classroom technologies (projectors, audio equipment, meeting/lecture software/hardware, etc…)

Skills Needed:

Knowledge of:
- customer service principles and the ability to resolve incidents effectively, including urgent and high impact classroom incidents
- configuration of desktop computers, network setup, and troubleshooting
- audio-visual technology, including microphones, speakers, and projection
Capability to install classroom technology including: computers, lecture capture hardware, projection lamps, microphones, recorders and cabling
Excellent verbal and written communication skills
Ability to:
- quickly diagnose and resolve hardware issues with classroom technology
- maintain awareness of issues with current classroom technology as well as new classroom technologies

Preferred:

Capability to diagnose issues with portable devices (laptops, tablets, etc.) used for presentations
Experience with Macintosh Operating Systems. Knowledge of University procedures

Additional Information:

Purdue University will not sponsor employment authorization for this position
A background check will be required for employment in this position
FLSA: Non-Exempt (Eligible for Overtime)
Retirement Eligibility: Non-exempt Defined Contribution Plan
Benefit Statement: Purdue University offers a substantial Benefit Package including medical, dental, and vision insurance as well as a generous paid time off package for sick and vacation days

Career Stream

Administrative and Operational Support 2

Pay Band S040
Job Code #20003370

Career pathmaker: https://www.purdue.edu/hr/careerpathmaker/

Who We Are

Purdue is a community built on collaboration, with global perspectives, Boilermaker pride and endless opportunity to live, learn and grow. Join us and contribute to our culture.

Equal Opportunity Employer

Purdue University is an EOE employer.

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Edtech.com's Summary

IT Technician, Learning Spaces Full Description

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