Cleveland State University
Lead Business Analyst
🇺🇸 Cleveland, OH
🕑 Part-Time
💰 TBD
💻 Operations
🗓️ December 29th, 2025
Blackboard
Edtech.com's Summary
Cleveland State University is hiring a Lead Business Analyst. This role serves as the primary IT liaison for an application area, leading stakeholder meetings and driving improvements in alignment with institutional needs. The analyst leads cross-functional collaboration and complex enterprise application projects, manages technical issues, and translates business requirements into technology solutions, supporting the university's Cloud ERP transition and system optimizations.
Highlights
- Serves as primary IT liaison and leads stakeholder meetings to prioritize and manage expectations.
- Contributes to CSU's Cloud ERP solutions transition strategy and executes advanced system configurations.
- Leads enterprise application projects and resolves complex technical and integration issues.
- Collaborates across departments to optimize business processes aligned with institutional goals.
- Requires five years supporting enterprise applications and three years experience in project coordination or database programming.
- Preferred qualifications include master's degree and hands-on Cloud ERP experience (e.g., Workday, Oracle Cloud).
- Experience with systems like Blackboard, PaymentWorks, Stellic, GitLab, Azure Active Directory, or Terra Dotta is a plus.
- Strong analytical, leadership, change management, and communication skills required.
- Position is part-time (0.60 FTE, 24 hours per week) in the Information Services & Technology department.1
- Salary grade 08T under the Professional Staff - SEIU plan; open until filled with review starting 01/12/2027.
Lead Business Analyst Full Description
Lead Business Analyst
Posting Details
Business Title | Lead Business Analyst
Posting Category | IT/Technology
Salary Grade | 08T
Salary Plan | Professional Staff - SEIU
Hiring Range /Pay Rate |
Department | Information Services & Technol
Department Description |
Position Location | Main Campus
FTE | 0.60
Job Summary
Serves as the primary IT liaison for an application area, aligning technology with institutional needs. Leads stakeholder meetings to set priorities, manage expectations, and drive improvements. Actively contributes to Cleveland State Universities (CSU’s) Cloud ERP solutions transition strategy. Leads cross-functional collaboration with departments to evaluate, re-engineer, and optimize business processes, ensuring alignment with institutional goals and best practices. Executes advanced system configurations and integrations to enhance performance, security, and interoperability. Leads and executes complex enterprise application projects. Diagnoses and resolves advanced technical issues, analyzing cross-system integrations, security, and performance bottlenecks. Manages stakeholder engagements by gathering and analyzing requirements, translating business needs into actionable technology solutions, and ensuring the effective implementation of enterprise systems. Translates complex technical concepts for non-technical audiences. Performs other functionally related duties as assigned.
Minimum Qualifications | Bachelor’s degree preferably in computer science or related field. Five (5) years of experience supporting enterprise applications, including system analysis, testing, and configuration. Three (3) years of experience with project coordination, report development tools, or relational database programming. Experience in leadership, change management or driving adoption of new technologies and processes. Demonstrated analytical, organizational, and problem-solving skills. Related work experience may be substituted for education requirement. One (1) year of related work experience can be substituted for one (1) year of education. For example, a candidate with a high school diploma, GED or state recognized equivalent and nine (9) years of related work experience can be eligible to apply.
Preferred Qualifications | Master’s degree preferably in Computer Science, Business, or a related field. Hands-on experience with Cloud ERP systems (such as Workday, Oracle Cloud), including participation in implementations, upgrades, or ongoing support. Experience in system integration and configuration of Cloud ERP solutions. Experience working with Human Resources, Finance, Identity and Access Management, General Administration, Data Warehouse Design or Student Administration. Experience delivering training and creating user documentation tailored to non-technical audiences. Experience with related systems such as Blackboard, PaymentWorks, Stellic, GitLab, Azure Active Directory, or Terra Dotta.
Knowledge, Skills, and Abilities (KSAs) | Advanced analytical and critical thinking abilities to diagnose and resolve complex enterprise system challenges, particularly within a Cloud ERP environment. Ability to lead and execute multiple large-scale projects with competing priorities in a fast-paced, complex institutional setting. Strong stakeholder engagement and communication skills, with the ability to translate strategic and technical concepts for cross-functional leadership teams. Enterprise-level collaboration and problem-solving mindset, partnering with key business units to drive long-term improvements. Change leadership and process transformation expertise, with the ability to influence, implement, and support technology adoption across departments. Deep understanding of Cloud ERP solutions, AI-driven automation, and system integrations to optimize enterprise workflows and improve decision-making. Commitment to continuous learning and innovation, staying ahead of trends in higher education technology, automation, and business intelligence.
Requisition Number | PT0703744S
Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting |
Special Instructions to Applicants |
Applicant Instructions | Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html. Mailed or emailed application materials will not be accepted.
Hours per week | 24
Work Schedule |
Advertising Copy |
Full Time/Part Time | Part Time
Posted Date | 12/23/2025
Close Date/Application Deadline |
Open Until Filled | Yes
Review Begins | 01/12/2027
Tentative Start Date |
Posting Category | IT/Technology
Salary Grade | 08T
Salary Plan | Professional Staff - SEIU
Hiring Range /Pay Rate |
Department | Information Services & Technol
Department Description |
Position Location | Main Campus
FTE | 0.60
Job Summary
Serves as the primary IT liaison for an application area, aligning technology with institutional needs. Leads stakeholder meetings to set priorities, manage expectations, and drive improvements. Actively contributes to Cleveland State Universities (CSU’s) Cloud ERP solutions transition strategy. Leads cross-functional collaboration with departments to evaluate, re-engineer, and optimize business processes, ensuring alignment with institutional goals and best practices. Executes advanced system configurations and integrations to enhance performance, security, and interoperability. Leads and executes complex enterprise application projects. Diagnoses and resolves advanced technical issues, analyzing cross-system integrations, security, and performance bottlenecks. Manages stakeholder engagements by gathering and analyzing requirements, translating business needs into actionable technology solutions, and ensuring the effective implementation of enterprise systems. Translates complex technical concepts for non-technical audiences. Performs other functionally related duties as assigned.
Minimum Qualifications | Bachelor’s degree preferably in computer science or related field. Five (5) years of experience supporting enterprise applications, including system analysis, testing, and configuration. Three (3) years of experience with project coordination, report development tools, or relational database programming. Experience in leadership, change management or driving adoption of new technologies and processes. Demonstrated analytical, organizational, and problem-solving skills. Related work experience may be substituted for education requirement. One (1) year of related work experience can be substituted for one (1) year of education. For example, a candidate with a high school diploma, GED or state recognized equivalent and nine (9) years of related work experience can be eligible to apply.
Preferred Qualifications | Master’s degree preferably in Computer Science, Business, or a related field. Hands-on experience with Cloud ERP systems (such as Workday, Oracle Cloud), including participation in implementations, upgrades, or ongoing support. Experience in system integration and configuration of Cloud ERP solutions. Experience working with Human Resources, Finance, Identity and Access Management, General Administration, Data Warehouse Design or Student Administration. Experience delivering training and creating user documentation tailored to non-technical audiences. Experience with related systems such as Blackboard, PaymentWorks, Stellic, GitLab, Azure Active Directory, or Terra Dotta.
Knowledge, Skills, and Abilities (KSAs) | Advanced analytical and critical thinking abilities to diagnose and resolve complex enterprise system challenges, particularly within a Cloud ERP environment. Ability to lead and execute multiple large-scale projects with competing priorities in a fast-paced, complex institutional setting. Strong stakeholder engagement and communication skills, with the ability to translate strategic and technical concepts for cross-functional leadership teams. Enterprise-level collaboration and problem-solving mindset, partnering with key business units to drive long-term improvements. Change leadership and process transformation expertise, with the ability to influence, implement, and support technology adoption across departments. Deep understanding of Cloud ERP solutions, AI-driven automation, and system integrations to optimize enterprise workflows and improve decision-making. Commitment to continuous learning and innovation, staying ahead of trends in higher education technology, automation, and business intelligence.
Requisition Number | PT0703744S
Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting |
Special Instructions to Applicants |
Applicant Instructions | Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html. Mailed or emailed application materials will not be accepted.
Hours per week | 24
Work Schedule |
Advertising Copy |
Full Time/Part Time | Part Time
Posted Date | 12/23/2025
Close Date/Application Deadline |
Open Until Filled | Yes
Review Begins | 01/12/2027
Tentative Start Date |
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * How did you hear about this employment opportunity?
- Public Job Posting
- Internal Job Posting
- Agency Referral
- Advertisement/Publication
- Personal Referral
- CSU Website
- Other
- If you selected 'Public Job Posting" or "Other" please provide source.
(Open Ended Question) - * Do you require any type of accommodation, should you be invited to campus for further screening? Please contact CSU at (216) 687-3636 if you need accommodation.
- Yes
- No
- * Are you able to perform the essential functions of this position with or without reasonable accommodation?
- Yes
- No
- * Do you have a Bachelor’s degree preferably in computer science or related field, five (5) years of experience supporting enterprise applications, including system analysis, testing, and configuration, three (3) years of experience with project coordination, report development tools, or relational database programming OR Related work experience that may be substituted for education requirement? One (1) year of related work experience can be substituted for one (1) year of education. For example, a candidate with a high school diploma, GED or state recognized equivalent and nine (9) years of related work experience can be eligible to apply.
- Yes
- No
Application Documents
Required Documents
- Resume
Optional Documents
- Cover Letter/Letter of Application
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