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Medidata Solutions

Lead Instructional Designer (Learning Solutions Designer)

🇺🇸 Hybrid - New York, NY

🕑 Full-Time

💰 $96K - $128K

💻 Instructional Design

🗓️ September 9th, 2025

Camtasia SaaS SCORM

Edtech.com's Summary

Medidata is hiring a Lead Instructional Designer (Learning Solutions Designer) to manage the design, development, and delivery of customer product training materials. The role involves collaborating with business leaders and stakeholders to integrate learning experiences, leading instructional design teams, and continuously improving education and training content for Medidata's solutions.

Highlights
  • Manage planning, design, development, implementation, delivery, and continuous improvement of training materials.
  • Collaborate with executives, stakeholders, SMEs, and teams to produce impactful learning results.
  • Utilize advanced instructional design skills including SCORM, Articulate Storyline, Confluence, Google Workspace, Photoshop, and Camtasia.
  • Provide supervision and matrix management for instructional design and support personnel.
  • Lead learning solution innovation to enhance customer success and business growth.
  • Must have strong project management and leadership experience, including agile content management and software development practices.
  • Minimum 10 years in global technical instructional design and 5 years of leadership experience required.
  • Bachelor's degree or equivalent experience required; clinical content development experience preferred.
  • Salary ranges from $84,375 to $135,000 depending on location, with comprehensive benefits including 401(k) matching, medical, dental, and paid time off.
  • Experience with SaaS products, international English, Agile practices, JIRA/Confluence, and L&D localization best practices is a plus.

Lead Instructional Designer (Learning Solutions Designer) Full Description

Lead Instructional Designer (Learning Solutions Designer) (Remote)

United States - NY, New York

Location: Hybrid

Medidata follows a hybrid office policy in which employees who are hired for an in-person position are expected to work on site a certain number of days per week in accordance with Company policy.

About our Company:
Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating 25 years of ground-breaking technological innovation across more than 36,000 trials and 11 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry. More than 1 million users trust Medidata's seamless, end-to-end platform to improve patient experiences, accelerate clinical breakthroughs, and bring therapies to market faster. Discover more at www.medidata.com.

About the Team:
Consistently practice and demonstrate professionalism and positivity in all interactions. Be a great advocate for the customer and a collective representative of Medidata Global Education. Gain the cooperation of others as needed to achieve targeted objectives. Proactively own the customer learning experience for your assigned scope of Medidata Solutions and lead the impactful integration of your learning experience with other Medidata experiences and services.

Responsibilities:
  • Manage the on-time and quality correct delivery of your assigned scope of deliverables, including successful fulfillment of activities involved in the planning, design, development, implementation, delivery, maintenance, and continuous improvement of Medidata customer product training materials.
  • Partner with executive business leaders, stakeholders, and Medidata teams to structure and enable the successful integration of your learning experience with Medidata initiatives, services, and offerings.
  • Learn, and contribute to continuous improvement of, the Medidata Solutions and Global Education processes and technologies required to successfully fulfill your role. Lead others in learning and contributing to the success of your deliverables.
  • Proactively collaborate with executive business leaders, colleagues, SMEs, and stakeholders to produce impactful learning results.
  • On a continuous basis, integrate voice-of-the-customer (VOC) feedback into requirements and outcomes. Interface with clients to collect and action quantitative and qualitative feedback for your assigned scope of work.
  • Demonstrate clear and enabling communication to drive successful outcomes and foster a community of mutual support across teams and projects.
  • Act as an independent representative of Medidata Global Education in direct client learning and enablement contexts.
  • Ideate, innovate, and advocate to action transformative changes in learning solutions design that benefit both customer learning success and business growth.
  • Independently establish and maintain strong, productive partnerships and enabling interactions with colleagues, management, functional peer leads, subordinate supervisors, company SMEs, and other stakeholders.
  • Develop and conduct workstreams, working teams, and work groups to enable the successful delivery of targeted outcomes using consensus agreement and continuous feedback leadership models.
  • Proactively develop and deliver real-time status reporting and presentations, including technical information, regarding scope of work, specific projects, or schedules.
  • Provide direct supervision to contracted professional individual contributors and/or skilled, support individual contributors (e.g., technicians, designers, support personnel).
  • Provide matrix management and direction to Medidata Global Education individual contributors and/or contracted support individual contributors (e.g., technicians, designers, support personnel).
  • Serve as a trusted advisor to manager, peers, and SCE unit/sub-units; contribute, as required, to maintain a productive, delightful culture of work, meet targets, innovate, and resolve issues.
  • Learn and maintain the Medidata product knowledge and the life sciences industry knowledge as required to develop impactful education and training materials used by Medidata customers, partners, and employees.
  • Anchor and enable the Medidata product proficiency of team members assigned to support the successful delivery of your learning experience.

Qualifications
:
  • Exceptional team/project manager, leader, and demonstrated experience as a role model for a team of Instructional Designers
  • Excellent knowledge of learning theories and instructional design models, information mapping, persona development, learning path development
  • Demonstrate advanced skills and expertise in technical lesson and curriculum planning, video learning and development, eLearning and ILT course content development
  • Excellent verbal and written communication & presentation skills. Ability to effectively communicate about Medidata Global Education in customer-facing scenarios.
  • Independently, proactively learn and understand complex software products and write structured course content in a consistent fashion, using content models and adhering to established governance models
  • Deep proficiency in Instructional Design, SCORM, Articulate Storyline, Confluence, Google Workspace (G Suite), PhotoShop, Camtasia
  • Excellent partnership, peer-peer collaboration, and organizational/time management skills
  • Positive, responsive, and proactive leader comfortable driving change and innovating in support of targeted objectives
  • Self-motivated, able to assume responsibility and accountability for working autonomously in a professional manner; ability to influence through partnership
  • Ability to understand and communicate concepts quickly and accurately
  • Experience with International English, JIRA/Confluence agile practices, and L&D localization best practices
  • Expertise in Agile Software development practices and agile project management models
  • Must be able to work independently & effectively within tight deadlines, in a fast-paced, software development environment
  • SaaS experience, and knowledge of Articulate Storyline and Camtasia is a plus 
  • Bachelor's degree required; or equivalent years of experience
  • Minimum 10 years of experience in a global, technical Instructional Designer role with relevant curricula/courseware development experience
  • Minimum 5 years of leadership and expertise in agile content management practices and experience leading instructional design projects
  • Clinical content development experience preferred

Note:
This role can be remote or hybrid (3d/week onsite role positioned out of either our New York or New Jersey office).

As with all roles, Medidata sets ranges based on a number of factors including function, level, candidate expertise and experience, and geographic location. 

  • The salary range for positions that will be physically based in the NYC Metro Area is  $96,000.00 – 128,000.00
  • The salary range for positions that will be physically based in the California Bay Area is $101,250.00 – 135,000.00 
  • The salary range for positions that will be physically based in the Boston Metro Area is $94,500.00 – 126,000.00
  • The salary range for positions that will be physically based in Texas or Ohio is $84,375.00 – 112,750.00
  • The salary range for positions that will be physically based in all other locations within the United States is $85,500 – 114,00.00

Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life and disability insurance; 401(k) matching; flexible paid time off; and 10 paid holidays per year.


Note:
Please be on the lookout for job scams. Medidata recruiters will never ask applicants for monetary compensation, credit card, or banking details.

Equal Employment Opportunity:

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Medidata are based on merit, qualifications and abilities. Medidata is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. Medidata will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Applications will be accepted on an ongoing basis until the position is filled.

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Inclusion StatementAs a game-changer in sustainable technology and innovation, Medidata, a Dassault Systèmes company, is striving to build more inclusive teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it’s our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future.