Edtech.com's Summary

Frost Law Firm, PC is hiring a Learning and Development Coordinator. The role involves designing, implementing, and managing comprehensive training programs for attorneys, paralegals, and support staff, transforming existing processes into clear, accessible training materials, and ensuring alignment with firm performance goals.

Highlights

Design and coordinate onboarding and continuing education programs across multiple legal and support roles.
Translate subject-matter expertise and SOPs into structured, user-friendly training modules.
Implement and maintain training platforms such as Trainual, ensuring content remains current and role-specific.
Monitor training progress and report outcomes to leadership, setting role-specific milestones and addressing delays.
Provide ongoing support and troubleshoot training-related issues, maintaining resource libraries.
Required technical skills include proficiency with Trainual or similar LMS, Microsoft 365, Slack, ADP, FileVine, and CRM systems.
Minimum of 2 years experience in learning and development, with preference for legal or professional services backgrounds.
Strong project management and communication skills needed to coordinate cross-functional teams and update stakeholders.
Employment benefits include comprehensive healthcare, 3% 401(k) matching, unlimited PTO, and performance-based bonuses.
Work closely with a nationally recognized law firm focused on mesothelioma and asbestos-related cases, supporting a mission-driven and client-focused culture.

Learning and Development Coordinator Full Description

Learning and Development Coordinator

San Pedro, CA

Are you passionate about building strong, empowered legal teams through thoughtful and effective training strategies?

Do you have the creative vision to build a clear, consistent learning path across roles, blending legal practice insight with innovative onboarding and development strategies?

Can you navigate the intricate dynamics of a personal injury and mesothelioma law firm by coordinating attorneys, paralegals, support staff, and leadership to align training with individual and firm performance goals?

Does your approach to professional development reflect a blend of strategic insight, precision, and compassionate leadership?

Final question: When faced with a challenge, do you get excited or run away?

** IMPORTANT: TO APPLY **

If you have any questions, please email recruit@crisp.co only.

Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform.

To Apply: Submit your application by clicking the "Apply" button and applying on the Crisp Recruit page that opens.

**RECRUITERS DO NOT CONTACT**

At Frost Law Firm, PC, we provide dedicated and compassionate representation for individuals and families affected by mesothelioma and other asbestos-related illnesses. Based in San Pedro, California, our practice is rooted in personal experience and a deep commitment to justice. Led by founding attorney Scott Frost, our team brings decades of litigation experience and a nationwide reach, serving clients in California, Hawaii, Texas, Illinois, and beyond. Every case we take on reflects our mission to hold corporations accountable and protect the futures of those harmed by negligent exposure.

We are currently hiring a Learning and Development Coordinator to lead the design, implementation, and management of training initiatives across the firm. This remote role will be key in transforming existing SOPs, onboarding materials, and subject-matter expertise into a cohesive, user-friendly training platform. Ideal candidates are detail-oriented, tech-savvy professionals who thrive in building systems from the ground up and are motivated by the opportunity to support a mission-driven legal team through clear, consistent training and development.

What you’ll do:

Training Program Design: Coordinate onboarding and continuing education across the firm by creating structured training materials for all roles, including attorneys, paralegals, legal assistants, intake specialists, finance personnel, and file managers. Ensure all materials support a consistent, scalable learning experience.
Knowledge Capture and SOP Translation: Conduct interviews with internal subject-matter experts to identify current processes and knowledge gaps. Translate this information into clear and digestible training modules that reflect best practices and are easy to maintain and update.
Training Program Implementation and Management: Design, implement, and maintain comprehensive training programs using Trainual or a similar learning management system. Ensure that training modules are current, role-specific, and aligned with evolving firm practices and expectations.
Progress Monitoring and Reporting: Track employee participation, training progress, and time spent completing modules. Deliver updates and reports to the COO and leadership team that highlight completion rates, learning trends, and areas needing additional support.
Goal Setting and Accountability: Establish role-specific training milestones and timelines. Monitor progress to ensure team members complete training as expected, and proactively address delays or bottlenecks.
Ongoing Support and Troubleshooting: Respond to training-related issues, provide troubleshooting assistance for onboarding challenges, and maintain an up-to-date resource library including how-to guides, FAQs, and process updates.
Content Improvement and Engagement: Gather feedback from staff on training materials and usability. Refine content based on insights and ensure

What we’re looking for:

Experience: Minimum of 2 years of experience in learning and development, training coordination, or instructional design. Candidates with a background in professional services or legal environments will be strongly preferred.
Technical Skills: Familiarity with Trainual or comparable online training platforms is essential. Strong proficiency in Microsoft 365 (Word, Excel, Outlook, Teams), Slack, ADP, FileVine, and CRM systems is required. Candidates must demonstrate comfort navigating and integrating multiple tools to support training initiatives.
Project Management: Exceptional ability to manage multiple projects with precision and attention to detail. This includes developing timelines, tracking progress, updating stakeholders, and ensuring training materials are kept current and aligned with operational goals.
Communication Skills: Clear, confident, and professional communication skills are critical for this role. The ability to effectively engage with attorneys, leadership, and cross-functional staff is essential for gathering information, delivering feedback, and supporting adoption of training resources.
Instructional Design and Problem Solving: Creative and resourceful approach to transforming informal or incomplete processes into structured, effective, and easy-to-use training guides. Demonstrated ability to fill gaps, simplify complexity, and make learning approachable and actionable.
Mindset and Ownership: We’re seeking someone with a builder’s mindset—someone who takes initiative, thrives on creating from the ground up, and champions execution and consistency. This is not a plug-and-play role; we need a leader who owns outcomes and drives progress.
Cultural Alignment: The right candidate will embody Frost Law Firm’s mission-driven culture, grounded in compassion, advocacy, and a commitment to client-first service. You should bring a deep sense of purpose and pride in making justice accessible through internal excellence.

Why you should work here:

Dedicated Mission: Join a firm driven by personal connection and purpose—founded by an attorney whose own family experience fuels our impact.
National Reach, Small Team: Work closely with a tight-knit leadership group to support cases across the U.S., from California to Hawaii to Illinois and beyond.
Growth Opportunity: This is a foundational role with room for substantial influence and advancement as the firm scales.
Supportive Environment: Work under COO Kim Manalansan, who values collaboration, performance visibility, and efficient operations.
Flexibility: Remote role with occasional office onboarding visits at our San Pedro location.

Additional perks:

Health & Wellness: Comprehensive healthcare coverage included for full-time employees.
Retirement: 3% safe-harbor 401(k) matching provided, supporting long-term financial planning.
Time Off: Unlimited PTO with flexible scheduling to support work-life balance and personal well-being.
Bonuses: End-of-year performance-based bonus opportunities tied to individual and firm-wide achievements.

At Frost Law Firm, your role as Learning and Development Coordinator is more than training delivery. It is the foundation of how we build strong and capable teams. You will be responsible for designing and managing structured learning programs that support every department across the firm. From onboarding new hires to upskilling seasoned professionals, your work will ensure that knowledge is captured, shared, and applied consistently. You will collaborate closely with attorneys, paralegals, and leadership to create a unified learning experience that drives performance and fosters long-term growth.

This is a high-impact opportunity to shape the internal culture and operational strength of a nationally recognized law firm. Your organizational precision, ability to translate complex processes into digestible training, and commitment to accountability will set the standard for excellence across the team. With your support, our staff will be equipped, confident, and prepared to deliver the client-centered service and legal outcomes that define Frost Law Firm.

Original Job Description

Learning and Development Coordinator

San Pedro, CA

Are you passionate about building strong, empowered legal teams through thoughtful and effective training strategies?

Do you have the creative vision to build a clear, consistent learning path across roles, blending legal practice insight with innovative onboarding and development strategies?

Does your approach to professional development reflect a blend of strategic insight, precision, and compassionate leadership?

Final question: When faced with a challenge, do you get excited or run away?

** IMPORTANT: TO APPLY **

If you have any questions, please email recruit@crisp.co only.

Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform.

To Apply: Submit your application by clicking the "Apply" button and applying on the Crisp Recruit page that opens.

**RECRUITERS DO NOT CONTACT**

What you’ll do:

Training Program Design: Coordinate onboarding and continuing education across the firm by creating structured training materials for all roles, including attorneys, paralegals, legal assistants, intake specialists, finance personnel, and file managers. Ensure all materials support a consistent, scalable learning experience.
Knowledge Capture and SOP Translation: Conduct interviews with internal subject-matter experts to identify current processes and knowledge gaps. Translate this information into clear and digestible training modules that reflect best practices and are easy to maintain and update.
Training Program Implementation and Management: Design, implement, and maintain comprehensive training programs using Trainual or a similar learning management system. Ensure that training modules are current, role-specific, and aligned with evolving firm practices and expectations.
Progress Monitoring and Reporting: Track employee participation, training progress, and time spent completing modules. Deliver updates and reports to the COO and leadership team that highlight completion rates, learning trends, and areas needing additional support.
Goal Setting and Accountability: Establish role-specific training milestones and timelines. Monitor progress to ensure team members complete training as expected, and proactively address delays or bottlenecks.
Ongoing Support and Troubleshooting: Respond to training-related issues, provide troubleshooting assistance for onboarding challenges, and maintain an up-to-date resource library including how-to guides, FAQs, and process updates.
Content Improvement and Engagement: Gather feedback from staff on training materials and usability. Refine content based on insights and ensure

What we’re looking for:

Experience: Minimum of 2 years of experience in learning and development, training coordination, or instructional design. Candidates with a background in professional services or legal environments will be strongly preferred.
Technical Skills: Familiarity with Trainual or comparable online training platforms is essential. Strong proficiency in Microsoft 365 (Word, Excel, Outlook, Teams), Slack, ADP, FileVine, and CRM systems is required. Candidates must demonstrate comfort navigating and integrating multiple tools to support training initiatives.
Project Management: Exceptional ability to manage multiple projects with precision and attention to detail. This includes developing timelines, tracking progress, updating stakeholders, and ensuring training materials are kept current and aligned with operational goals.
Communication Skills: Clear, confident, and professional communication skills are critical for this role. The ability to effectively engage with attorneys, leadership, and cross-functional staff is essential for gathering information, delivering feedback, and supporting adoption of training resources.
Instructional Design and Problem Solving: Creative and resourceful approach to transforming informal or incomplete processes into structured, effective, and easy-to-use training guides. Demonstrated ability to fill gaps, simplify complexity, and make learning approachable and actionable.
Mindset and Ownership: We’re seeking someone with a builder’s mindset—someone who takes initiative, thrives on creating from the ground up, and champions execution and consistency. This is not a plug-and-play role; we need a leader who owns outcomes and drives progress.
Cultural Alignment: The right candidate will embody Frost Law Firm’s mission-driven culture, grounded in compassion, advocacy, and a commitment to client-first service. You should bring a deep sense of purpose and pride in making justice accessible through internal excellence.

Why you should work here:

Dedicated Mission: Join a firm driven by personal connection and purpose—founded by an attorney whose own family experience fuels our impact.
National Reach, Small Team: Work closely with a tight-knit leadership group to support cases across the U.S., from California to Hawaii to Illinois and beyond.
Growth Opportunity: This is a foundational role with room for substantial influence and advancement as the firm scales.
Supportive Environment: Work under COO Kim Manalansan, who values collaboration, performance visibility, and efficient operations.
Flexibility: Remote role with occasional office onboarding visits at our San Pedro location.

Additional perks:

Health & Wellness: Comprehensive healthcare coverage included for full-time employees.
Retirement: 3% safe-harbor 401(k) matching provided, supporting long-term financial planning.
Time Off: Unlimited PTO with flexible scheduling to support work-life balance and personal well-being.
Bonuses: End-of-year performance-based bonus opportunities tied to individual and firm-wide achievements.

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Learning and Development Coordinator

Edtech.com's Summary

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