The Centers
Learning and Development Specialist
🇺🇸 Cleveland, OH
🕑 Full-Time
💰 $52K - $65K
💻 Learning & Development
🗓️ January 9th, 2026
LMS
Edtech.com's Summary
The Centers is hiring a Learning and Development Specialist. This role involves facilitating training sessions, managing learning systems, developing and updating training content, and supporting strategic learning and development initiatives to enhance workforce capabilities and compliance across the organization.
Highlights
- Deliver training sessions including new hire orientation and compliance courses such as BLS and QPR.
- Manage Relias LMS tasks including enrollment, troubleshooting, and reporting.
- Create and update e-learning modules and training materials in collaboration with subject matter experts.
- Facilitate leadership and staff development sessions tailored to diverse audiences.
- Coordinate training logistics such as scheduling, room reservations, and technology setup.
- Bachelor’s degree in HR, Education, Organizational Development, or related field required; relevant experience may substitute.
- Minimum 2-3 years of experience in training delivery, instructional design, or L&D with LMS experience preferred.
- Proficiency with LMS platforms, e-learning authoring tools, and Microsoft Office Suite.
- Salary range between $52,000 and $65,000 annually.
- Experience preferred in healthcare, social services, or nonprofit sectors, supporting a commitment to diversity, equity, and inclusion.
Learning and Development Specialist Full Description
Learning and Development Specialist
4500 Euclid Ave, Cleveland, OH 44103, USA
Job Description
The Learning and Development Specialist plays a critical role in building organizational capability and supporting workforce development at The Centers. This position is responsible for facilitating training sessions, managing learning systems, developing content, and supporting strategic L&D initiatives that advance the organization's mission and cultural values. Reporting to the Learning and Development Manager, the L&D Specialist ensures that team members across all service areas have access to high-quality training, development resources, and compliance education that enables them to reach their full potential in serving our community.
Essential Duties and Responsibilities
Facilitate and Support Training Sessions
- Deliver assigned trainings including new hire orientation and other organizational programs (e.g., BLS, QPR, etc.) as needed
- Facilitate leadership and staff development sessions with engaging, learner-centered approaches
- Provide general program support for training initiatives across all service areas
- Adapt facilitation style to diverse audiences and learning needs
Manage Learning Systems and Administrative Processes
- Serve as the primary point of contact for Relias LMS tasks, including enrollments, troubleshooting, and reporting
- Maintain accurate training records and generate compliance reports for leadership
- Prepare training materials and ensure quality and accessibility of all learning resources
- Coordinate training logistics including scheduling, room reservations, invitations, meals, and technology setup
- Monitor learner progress and follow up on completion requirements
Develop and Maintain Learning Content
- Create and update courses, training materials, and e-learning modules in Relias LMS
- Adapt existing content to meet evolving organizational needs and compliance requirements
- Collaborate with subject matter experts to ensure content accuracy and relevance
- Design engaging learning experiences that support diverse learning styles
- Ensure all content aligns with The Centers' culture and values
Support L&D Projects and Initiatives
- Assist with implementation of organizational learning priorities and cultural initiatives
- Collaborate with the L&D Manager on project-based work to enhance workforce development
- Support the rollout of new learning programs and organizational development efforts
- Contribute to continuous improvement of L&D processes and systems
- Participate in cross-functional teams to advance organizational goals
Other Non-Essential Duties and Responsibilities
- Support organizational events and initiatives that promote learning and development
- Assist with onboarding and orientation program improvements
- Participate in professional development activities to stay current with L&D best practices
- Other duties as assigned
Qualifications
Education:
- Bachelor's degree in Human Resources, Education, Organizational Development, Instructional Design, or related field required
- May substitute additional experience for degree
Experience:
- Minimum 2-3 years of experience in training delivery, instructional design, or learning and development
- Experience with learning management systems (LMS), preferably Relias
- Experience in healthcare, social services, or nonprofit organizations preferred
- Demonstrated experience facilitating training for diverse audiences
- Experience developing e-learning content and training materials
Skills:
- Strong facilitation and presentation skills with ability to engage diverse learners
- Proficiency with learning management systems, e-learning authoring tools, and Microsoft Office Suite
- Excellent organizational skills with attention to detail and ability to manage multiple priorities
- Strong written and verbal communication skills
- Ability to work independently and collaboratively as part of a team
- Customer service orientation with problem-solving mindset
- Cultural competence and commitment to diversity, equity, and inclusion
- Understanding of adult learning principles and instructional design methodologies
- Project management skills and ability to meet deadlines
- Commitment to The Centers' mission and values
Expected Outcomes
Improved Training Capacity and Learner Experience
- Increased availability and quality of training sessions, reducing scheduling bottlenecks
- Improved learner engagement and satisfaction with training programs
- Reduction in compliance gaps through timely and effective training delivery
Enhanced Operational Efficiency in L&D
- Streamlined LMS administration and reporting processes
- Ensured timely compliance tracking and accurate data management
- Efficient coordination of training logistics and resources
Expanded Learning Resources and Organizational Capability
- Development of new and updated training content that supports workforce growth
- Alignment of learning initiatives with organizational goals and strategic priorities
- Enhanced organizational compliance and adherence to regulatory standards
Working Conditions
This job operates in a professional office environment with occasional travel to various Centers locations for training delivery. While performing the duties of this job, the employee is regularly required to speak and hear and is frequently required to sit for extended periods of time. The employee may be required to stand for extended periods during training facilitation. Routine work outside of normal business hours may be required to accommodate training schedules across all shifts and locations.
The Centers is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Details
Job Family
Behavioral Health
Pay Type
Salary
Employment Indicator
Regular
Education Level
Bachelor’s Degree
Hiring Min Rate
52,000 USD
Hiring Max Rate
65,000 USD
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