Learning and Development Specialist
Remote, USA
Full time
Compensation Range:Hourly: $24.86 - $32.32
Position Summary
Responsible for analyzing, designing, implementing and evaluating training and development programs to support Student Operations and National University initiatives related to Student Operations.
The Learning and Development Specialist will work closely with Student Operations Directors, Associate Directors, and Subject Matter Experts (SME) to identify developmental and training opportunities and develop learning assets. Overall, the Learning and Development Specialist contributes to the institutional efficiencies and effectiveness for Student Operations to support National University’s Ways of Work.
Essential Functions:
- Needs Analysis and Learning Objectives: Collaborate with stakeholders to conduct thorough needs assessments and define clear learning objectives that address performance gaps and support organizational goals.
- Instructional Design Strategy: Develop comprehensive instructional design strategies and methodologies tailored to meet the needs of diverse learners and learning environments, incorporating best practices in adult learning theory and pedagogy.
- Curriculum Development: Design and create engaging and interactive learning materials, including e-learning modules, virtual instructor-led training (VILT), webinars, videos, simulations, job aids, and assessments, using authoring tools and multimedia software.
- Content Curation and Adaptation: Evaluate existing training materials and content and repurpose or adapt them for use in new learning initiatives, ensuring alignment with learning objectives and audience needs.
- Storyboarding and Scripting: Develop detailed storyboards, scripts, and outlines for instructional content, outlining the sequence of activities, interactions, and assessments to guide the development process.
- Media Production and Integration: Produce high-quality multimedia assets, including graphics, animations, audio, and video, and integrate them into instructional materials.
- Technology Integration: Leverage instructional design software, learning management systems (LMS), and authoring tools to develop and deploy interactive and engaging learning experiences that are accessible across multiple devices and platforms.
- Quality Assurance and Review: Conduct thorough quality assurance reviews of instructional materials to ensure accuracy, functionality, and alignment with learning objectives, branding guidelines, and accessibility standards.
- Pilot Testing and Evaluation: Facilitate pilot tests and usability studies to gather feedback from learners and subject matter experts (SME), iteratively refine instructional materials based on feedback, and measure the effectiveness of learning interventions.
- Professional Development: Stay abreast of emerging trends, technologies, and best practices in instructional design and e-learning development, actively participating in professional development activities and seeking opportunities for skill enhancement.
- Other duties as assigned.
- Reasonable and consistent attendance to fulfill requirement of the position.
Supervisory Responsibilities: N/A
Requirements:
Education & Experience
- Bachelor's degree required; Master's degree preferred.
- Minimum of 2 years experience in learning and development or instructional design strongly preferred.
- Prior experience in project implementation required.
- Prior experience developing and implementing, virtual training and development strongly preferred.
- Minimum of 1 year experience in the Student Operations department of a higher education learning institution preferred.
Competencies/Technical/Functional Skills:
- Training Needs Analysis: Ability to conduct thorough assessments to identify learning needs and gaps within an organization.
- Curriculum Design and Development: Proficiency in designing comprehensive training programs and materials that align with organizational objectives and learning outcomes.
- Instructional Design: Knowledge of instructional design principles and methodologies to create engaging and effective learning experiences.
- Training Delivery: Strong presentation and facilitation skills to deliver training sessions using various methods, including in-person, virtual, and blended learning approaches.
- Learning Management Systems (LMS): Familiarity with learning management systems to manage course content, track learner progress, and generate reports.
- E-Learning Authoring Tools: Experience with e-learning authoring tools such as Articulate Storyline, Adobe Captivate, or similar software to create interactive online courses and modules.
- Evaluation and Assessment: Ability to design and implement evaluation strategies to assess the effectiveness of training programs and gather feedback from participants.
- Project Management: Strong organizational skills to manage multiple training projects simultaneously, including planning, scheduling, and coordinating resources effectively.
- Communication Skills: Excellent written and verbal communication skills to convey complex information clearly and effectively to diverse audiences.
- Collaboration and Stakeholder Management: Ability to collaborate with various stakeholders, including subject matter experts (SME), leaders, and HR professionals, to ensure training programs meet organizational needs.
- Change Management: Understanding of change management principles to support employees through learning initiatives and organizational change processes.
- Adaptability and Flexibility: Ability to adapt to changing priorities, requirements, and technologies in the field of learning and development.
- Data Analysis and Reporting: Proficiency in analyzing training data and metrics to measure the impact of learning initiatives and generate actionable insights for improvement.
- Continuous Learning: Commitment to staying updated on industry trends, best practices, and emerging technologies in learning and development.
- Cultural Awareness and Diversity: Sensitivity to cultural differences and diversity issues to design inclusive and culturally relevant training programs
Travel: Travel seldom required
Location: Remote, USA
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Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate’s qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University’s total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit
benefits.nu.edu. For Part-time benefits, please click
here.
National University is committed to maintaining a high-quality workforce representative of the populations we serve. National University employs more than 4,500 faculty and staff and serves over 45,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our student population, including adult learners and working professionals.
National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University.