Edtech.com's Summary

Wounded Warrior Project® is hiring a Learning and Organizational Development Manager. This role involves overseeing the design, delivery, and evaluation of learning, onboarding, and compliance training programs within the organization. The manager leads a team to implement strategic learning initiatives and supports change management and organizational development to maintain a high-performing culture.

Highlights

Oversee development and evaluation of core training programs.
Manage a team of learning and development professionals.
Collaborate with senior leadership on learning strategies and initiatives.
Design and deliver organizational training using eLearning authoring tools.
Proficient in Microsoft Office and Adobe programs.
Seven years of experience in designing learning programs.
Competitive pay and performance incentives.
Flexible hybrid work schedule.
Bachelor’s degree required; master’s preferred.

Learning and Organizational Development Manager Full Description

Learning and Organizational Development Manager

Jacksonville, FL

Full time

Great benefits. Competitive pay. We know these are some of the things people look for in a job.

If you’re the kind of person who believes that honoring and empowering our nation’s veterans is more than just a cause — that it’s a calling — then we’re ready to meet you.

When you join Wounded Warrior Project® (WWP), you’re committing to making a difference. We make a commitment to you, too – helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose.

At WWP™, we recognize our mission cannot be accomplished without our talented teammates, which is why we’re proud to offer benefits such as:

· A flexible hybrid work schedule (three days in the office, two days’ work from home)

· Full medical, dental, and vision coverage for both teammates AND family members

· Competitive pay and performance incentives

· A fun, mission-focused, and collaborative team environment

A mission that matters is just the beginning, so if you’re ready to get started, we’re ready for you.The Wounded Warrior Project (WWP) Learning & Organizational Development Manager oversees the design, delivery, and evaluation of the organization’s learning, onboarding, and compliance training programs. The Learning and Development Manager assists with change management and organizational development initiatives and implements short- and long-term learning programs that support a healthy culture and enable a high-performing, mission-focused organization.

This position leads a team of learning and development professionals and partners cross-functionally to deliver impactful, strategic learning experiences that align with organizational goals.

DUTIES & RESPONSIBILITIES

Oversee the development, delivery, and evaluation of core learning, orientation, and compliance training programs, including online, instructor-led, and blended learning for professional and managerial staff.
Manage a team of learning and development professionals focused on delivering a high level of service, training support, and subject matter expertise to organizational stakeholders.
Lead learning initiatives focused on onboarding, organizational culture, and competency building through individual and group training and development.
Manage the organization’s high-potential development program (Emerging Leaders Development Program), including oversight of design, facilitation, cohort management, and alignment with the career development strategy.
Provide support for the implementation and analysis of organizational surveys and assessments.
Assist with change management and organizational development initiatives.
Partner with senior leadership and other stakeholders in the development of short- and long-term learning strategies that support current and emerging business needs.
Manage the design and delivery of organizational applications training using multimedia and eLearning authoring tools.
Apply creative approaches and instructional methodologies to the design, delivery, and evaluation of learning content (e.g., custom eLearning, video, and simulation).
Collaborate with subject matter experts to understand content and learning requirements and produce storyboards and other design documents to support the development process.
Manage training and compliance content in the organization’s Learning Management System (in partnership with IT), and ensure proper tracking and reporting of learning transcript completion.
Conduct analysis on training effectiveness, maintain appropriate metrics, and recommend improvements to existing programs as necessary.
Lead efforts to evaluate the transfer of learning and behavioral outcomes using tools such as pre-/post-assessments, observation checklists, and stakeholder feedback.
Assist with managing the annual learning and development budget and the selection of consultants, contractors, and vendors.
Maintain connections to relevant professional organizations and awareness of industry trends.
Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles.
Other related duties as assigned.

KNOWLEDGE, SKILLS, & ABILITIES

High degree of competency with adult learning concepts, practices, and procedures.
Working knowledge of leadership and high-potential talent development.
Ability to align learning initiatives with organizational goals.
Ability to lead, coach, and develop high-performing teams.
Working knowledge of learning impact measurement and evaluation methods.
Excellent written and verbal communication skills; ability to communicate with all levels of the organization via different modalities and in various group sizes.
Strong professional presence, with demonstrated diplomacy and tact.
Proven ability to take initiative and manage multiple priorities under pressure, using strong time management and organizational skills.
Positive, collaborative, and solutions-focused temperament.
Ability to work with a high degree of autonomy and seek clarification when necessary.
Detail-oriented with excellent analytical and critical thinking skills.
Highly proficient in Microsoft Office and Adobe programs (PowerPoint, Word, Excel, Teams, Adobe DC).
Technically proficient, with the ability to quickly learn and adapt to new software and systems.
Firm understanding of and commitment to maintaining confidentiality.
Unequivocal commitment to the highest standards of personal and business ethics and conduct.
Mission-driven, guided by core values, and a pleasure to work with.

EXPERIENCE

Requirements

Seven years of experience designing and implementing broad scale instructor-led, technology-based, and blended learning programs and initiatives.
Three years of informal leadership or formal staff management experience.

Preferences

Experience with Learning Management Systems (LMS) and Learning Content Management Systems (LCMS).
Experience supporting or leading leadership development programs and high-potential programs.
Experience designing and executing learning measurement strategies.

EDUCATION

Requirements

Bachelor’s degree. Equivalent combination of applicable education, training, certification, and experience may be considered in lieu of degree.

Preferences

Master’s degree.

CERTIFICATIONS & LICENSURE

Requirements

None.

Preferences

Certified Professional in Talent Development (CPTD) Certification.
Certified DiSC Facilitator.

WORK ENVIRONMENT/PHYSICAL DEMANDS

General office environment; temperature controlled.
Up to 10% travel.

*ca-dj

#LI-HYBRID

Wounded Warrior Project® is an equal opportunity employer committed to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other characteristic protected by law.

Please note:
Wounded Warrior Project is not seeking assistance or accepting unsolicited resumes from search firms without a written search agreement in place. All resumes submitted by search firms to any employee at Wounded Warrior Project via email, the Internet or directly to hiring managers at Wounded Warrior Project in any form without a valid written search agreement in place will be deemed the sole property of Wounded Warrior Project, and no fee will be paid in the event the candidate is hired by Wounded Warrior Project as a result of the referral or through other means."

Original Job Description

Learning and Organizational Development Manager

Jacksonville, FL

Full time

Great benefits. Competitive pay. We know these are some of the things people look for in a job.

If you’re the kind of person who believes that honoring and empowering our nation’s veterans is more than just a cause — that it’s a calling — then we’re ready to meet you.

At WWP™, we recognize our mission cannot be accomplished without our talented teammates, which is why we’re proud to offer benefits such as:

· A flexible hybrid work schedule (three days in the office, two days’ work from home)

· Full medical, dental, and vision coverage for both teammates AND family members

· Competitive pay and performance incentives

· A fun, mission-focused, and collaborative team environment

DUTIES & RESPONSIBILITIES

Oversee the development, delivery, and evaluation of core learning, orientation, and compliance training programs, including online, instructor-led, and blended learning for professional and managerial staff.
Manage a team of learning and development professionals focused on delivering a high level of service, training support, and subject matter expertise to organizational stakeholders.
Lead learning initiatives focused on onboarding, organizational culture, and competency building through individual and group training and development.
Manage the organization’s high-potential development program (Emerging Leaders Development Program), including oversight of design, facilitation, cohort management, and alignment with the career development strategy.
Provide support for the implementation and analysis of organizational surveys and assessments.
Assist with change management and organizational development initiatives.
Partner with senior leadership and other stakeholders in the development of short- and long-term learning strategies that support current and emerging business needs.
Manage the design and delivery of organizational applications training using multimedia and eLearning authoring tools.
Apply creative approaches and instructional methodologies to the design, delivery, and evaluation of learning content (e.g., custom eLearning, video, and simulation).
Collaborate with subject matter experts to understand content and learning requirements and produce storyboards and other design documents to support the development process.
Manage training and compliance content in the organization’s Learning Management System (in partnership with IT), and ensure proper tracking and reporting of learning transcript completion.
Conduct analysis on training effectiveness, maintain appropriate metrics, and recommend improvements to existing programs as necessary.
Lead efforts to evaluate the transfer of learning and behavioral outcomes using tools such as pre-/post-assessments, observation checklists, and stakeholder feedback.
Assist with managing the annual learning and development budget and the selection of consultants, contractors, and vendors.
Maintain connections to relevant professional organizations and awareness of industry trends.
Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles.
Other related duties as assigned.

KNOWLEDGE, SKILLS, & ABILITIES

High degree of competency with adult learning concepts, practices, and procedures.
Working knowledge of leadership and high-potential talent development.
Ability to align learning initiatives with organizational goals.
Ability to lead, coach, and develop high-performing teams.
Working knowledge of learning impact measurement and evaluation methods.
Excellent written and verbal communication skills; ability to communicate with all levels of the organization via different modalities and in various group sizes.
Strong professional presence, with demonstrated diplomacy and tact.
Proven ability to take initiative and manage multiple priorities under pressure, using strong time management and organizational skills.
Positive, collaborative, and solutions-focused temperament.
Ability to work with a high degree of autonomy and seek clarification when necessary.
Detail-oriented with excellent analytical and critical thinking skills.
Highly proficient in Microsoft Office and Adobe programs (PowerPoint, Word, Excel, Teams, Adobe DC).
Technically proficient, with the ability to quickly learn and adapt to new software and systems.
Firm understanding of and commitment to maintaining confidentiality.
Unequivocal commitment to the highest standards of personal and business ethics and conduct.
Mission-driven, guided by core values, and a pleasure to work with.

EXPERIENCE

Requirements

Seven years of experience designing and implementing broad scale instructor-led, technology-based, and blended learning programs and initiatives.
Three years of informal leadership or formal staff management experience.

Preferences

Experience with Learning Management Systems (LMS) and Learning Content Management Systems (LCMS).
Experience supporting or leading leadership development programs and high-potential programs.
Experience designing and executing learning measurement strategies.

EDUCATION

Requirements

Bachelor’s degree. Equivalent combination of applicable education, training, certification, and experience may be considered in lieu of degree.

Preferences

Master’s degree.

CERTIFICATIONS & LICENSURE

Requirements

None.

Preferences

Certified Professional in Talent Development (CPTD) Certification.
Certified DiSC Facilitator.

WORK ENVIRONMENT/PHYSICAL DEMANDS

General office environment; temperature controlled.
Up to 10% travel.

*ca-dj

#LI-HYBRID

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Learning and Organizational Development Manager

Edtech.com's Summary

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