Edtech.com's Summary

Tompkins Financial Corporation is hiring a Learning & Development Business Partner. The role involves managing learning operations, coordinating compliance training, delivering onboarding and development programs, and acting as a strategic advisor to enhance employee learning and development aligned with organizational goals. The position emphasizes continuous improvement, stakeholder collaboration, and program facilitation to foster employee growth and regulatory compliance.

Highlights

Manage and optimize learning management system (LMS) and employee development resources.
Coordinate and monitor company-wide compliance training with remediation strategies.
Facilitate engaging onboarding and talent development programs using virtual and in-person formats.
Serve as a trusted learning advisor to stakeholders on adult learning and change management.
Evaluate program effectiveness using feedback and performance metrics for continuous improvement.
Supported software and platforms include LMS, intranet, HRIS, WebEx, and Outlook.
Requires a bachelor’s degree or five years of related experience in learning and development or human resources.
Preferred knowledge of financial regulations and prior experience in a financial institution.
Compensation range is USD $63,000.00 to $75,000.00 per year.
Benefits include medical, dental, vision, 401(k) match, profit sharing, paid time off, tuition reimbursement, and more.

Learning & Development Business Partner Full Description

Overview:

The Learning & Development Business Partner (LDBP) plays a pivotal role in fostering a culture of continuous learning and regulatory compliance across the organization. This position is responsible for coordinating, delivering, and enhancing employee development programs with a strong emphasis on employee development operations, compliance training, and new hire onboarding. The LDBP champions additional learning initiatives aligned with organizational goals by leveraging best-in-class practices across multiple learning formats.

Responsibilities:

Position Goals:

Optimize Learning Operations: Ensure the learning management system (LMS), intranet pages, and shared learning resources are consistently maintained, user-friendly, and up to date, resulting in increased employee engagement with development opportunities.
Coordinate and Monitor Compliance Training Initiatives: Ensure appropriate assignment and timely completion across the organization, with proactive remediation strategies for employees requiring additional support.
Deliver High-Impact Onboarding and Development Programs: Facilitate engaging, inclusive, and learner-centered onboarding and development sessions that improve new hire readiness and support ongoing employee growth, as measured by participant feedback and performance metrics.
Strengthen Stakeholder Partnerships: Act as a strategic learning advisor to internal stakeholders, providing guidance on adult learning principles and change management to enhance the effectiveness and relevance of training initiatives.
Drive Continuous Improvement and Innovation: Regularly evaluate the effectiveness of learning programs and processes, leveraging data and feedback to implement improvements and support evolving business needs through special projects and innovation.

Key Responsibilities:

Learning Operations
- Manage the LMS and provide support to other LMS administrators.
- Maintain Employee Development pages on company intranet.
- Develop and update shared Employee Development sites and training calendar to market internal and external employee development opportunities.
- Oversee Educational Assistance program for employees pursuing external education and/or certification
Compliance Training Coordination
- Collaborate with Compliance, Risk Management, and HR Operations to establish the schedule for required compliance training, validating assignments are aligned with employee functions.
- Coordinate with stakeholders to evaluate compliance learning content, making changes as required to meet Company needs.
- Own the process for ensuring all employees complete required training by established deadlines, running reports as needed to confirm completion records.
- Provide remediation for employees needing additional support to complete required courses.
Program Facilitation & Management
- Serve as primary Learning Partner for new hire onboarding, providing virtual and/or in-person training on company systems, including intranet, HRIS, LMS, and communication platforms (e.g. WebEx, Outlook).
- Deliver talent development programs aligned with organizational goals.
- Facilitate interactive, learner-centered sessions to enhance employee knowledge and skills.
- Evaluate program effectiveness using feedback and performance metrics; continuously improve content.
- Ensure inclusivity and engagement in all learning initiatives.
Stakeholder Collaboration
- Serve as a trusted advisor to stakeholders and subject matter experts, advising on best practices in adult learning, engagement, change management, and learner experience.
Special Projects & Additional Duties
- Take on special projects and ad-hoc assignments needed to support evolving business needs and personal professional development.

Key Characteristics:

Communication: Understands others’ perspectives, fosters open discussions, ensures clarity, and provides feedback with empathy.
Relationship Building: Cultivates strong, organization-wide relationships by proactively connecting with peers, leaders, and stakeholders. Leverages influence and diverse perspectives to foster collaboration, enhance effectiveness, and drive shared success.
Creativity & Innovation: Challenges existing practices to drive improvements and collaborates on innovative solutions that enhance efficiency. Actively learns from outcomes to support ongoing process optimization and team development.
Dynamic Learning Mindset: Fosters a growth-oriented culture by seeking and providing multi-source feedback, coaching team members, and identifying skill gaps aligned with organizational goals. Encourages innovation, facilitates development opportunities, and motivates individuals to take ownership of their learning journey.
Planning & Results Orientation: Effectively communicates expectations and allocates resources to ensure timely, high-quality outcomes, while continuously identifying process improvements and addressing performance gaps. Actively contributes to projects through planning, execution, and collaboration.

Qualifications:

Bachelor’s degree in a relevant field and/or a minimum of five (5) years of work experience in learning and development, organizational development, talent development, or human resources.
Proven experience in the various disciplines of employee development including adult learning theory, training methodologies, and/or consulting.
Working knowledge of financial regulations and prior financial institution experience preferred.
Exceptional communication, presentation, and facilitation skills to effectively deliver training sessions and interact with stakeholders.
Ability to work autonomously and take initiative on multi-faceted projects and responsibilities.
Ability to travel throughout the Company’s footprint; occasional overnight travel may be required.

Benefits:

Medical
Dental
Vision
401(k) Match
Profit Sharing
Paid Time Off
11 Holidays
Tuition Reimbursement
Free Parking throughout Tompkins Community Bank
Employee Referrals

EEO Statement:
Tompkins is committed to a policy of Equal Employment Opportunity ("EEO") with respect to all team members and applicants for employment and a work environment free from discrimination (including unlawful harassment) based on race, color, religion, sex, sexual orientation, transgender status, gender non-conformity, gender identity, gender expression, national origin, age, marital status, domestic violence victim status, disability, predisposing genetic characteristics, military or veteran status or status in any group protected by federal, state, or local law.

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Pay Range: USD $63,000.00 - USD $75,000.00 /Yr.

Original Job Description

Overview:

Position Goals:

Optimize Learning Operations: Ensure the learning management system (LMS), intranet pages, and shared learning resources are consistently maintained, user-friendly, and up to date, resulting in increased employee engagement with development opportunities.
Coordinate and Monitor Compliance Training Initiatives: Ensure appropriate assignment and timely completion across the organization, with proactive remediation strategies for employees requiring additional support.
Deliver High-Impact Onboarding and Development Programs: Facilitate engaging, inclusive, and learner-centered onboarding and development sessions that improve new hire readiness and support ongoing employee growth, as measured by participant feedback and performance metrics.
Strengthen Stakeholder Partnerships: Act as a strategic learning advisor to internal stakeholders, providing guidance on adult learning principles and change management to enhance the effectiveness and relevance of training initiatives.
Drive Continuous Improvement and Innovation: Regularly evaluate the effectiveness of learning programs and processes, leveraging data and feedback to implement improvements and support evolving business needs through special projects and innovation.

Key Responsibilities:

Learning Operations
- Manage the LMS and provide support to other LMS administrators.
- Maintain Employee Development pages on company intranet.
- Develop and update shared Employee Development sites and training calendar to market internal and external employee development opportunities.
- Oversee Educational Assistance program for employees pursuing external education and/or certification
Compliance Training Coordination
- Collaborate with Compliance, Risk Management, and HR Operations to establish the schedule for required compliance training, validating assignments are aligned with employee functions.
- Coordinate with stakeholders to evaluate compliance learning content, making changes as required to meet Company needs.
- Own the process for ensuring all employees complete required training by established deadlines, running reports as needed to confirm completion records.
- Provide remediation for employees needing additional support to complete required courses.
Program Facilitation & Management
- Serve as primary Learning Partner for new hire onboarding, providing virtual and/or in-person training on company systems, including intranet, HRIS, LMS, and communication platforms (e.g. WebEx, Outlook).
- Deliver talent development programs aligned with organizational goals.
- Facilitate interactive, learner-centered sessions to enhance employee knowledge and skills.
- Evaluate program effectiveness using feedback and performance metrics; continuously improve content.
- Ensure inclusivity and engagement in all learning initiatives.
Stakeholder Collaboration
- Serve as a trusted advisor to stakeholders and subject matter experts, advising on best practices in adult learning, engagement, change management, and learner experience.
Special Projects & Additional Duties
- Take on special projects and ad-hoc assignments needed to support evolving business needs and personal professional development.

Key Characteristics:

Communication: Understands others’ perspectives, fosters open discussions, ensures clarity, and provides feedback with empathy.
Relationship Building: Cultivates strong, organization-wide relationships by proactively connecting with peers, leaders, and stakeholders. Leverages influence and diverse perspectives to foster collaboration, enhance effectiveness, and drive shared success.
Creativity & Innovation: Challenges existing practices to drive improvements and collaborates on innovative solutions that enhance efficiency. Actively learns from outcomes to support ongoing process optimization and team development.
Dynamic Learning Mindset: Fosters a growth-oriented culture by seeking and providing multi-source feedback, coaching team members, and identifying skill gaps aligned with organizational goals. Encourages innovation, facilitates development opportunities, and motivates individuals to take ownership of their learning journey.
Planning & Results Orientation: Effectively communicates expectations and allocates resources to ensure timely, high-quality outcomes, while continuously identifying process improvements and addressing performance gaps. Actively contributes to projects through planning, execution, and collaboration.

Qualifications:

Bachelor’s degree in a relevant field and/or a minimum of five (5) years of work experience in learning and development, organizational development, talent development, or human resources.
Proven experience in the various disciplines of employee development including adult learning theory, training methodologies, and/or consulting.
Working knowledge of financial regulations and prior financial institution experience preferred.
Exceptional communication, presentation, and facilitation skills to effectively deliver training sessions and interact with stakeholders.
Ability to work autonomously and take initiative on multi-faceted projects and responsibilities.
Ability to travel throughout the Company’s footprint; occasional overnight travel may be required.

Benefits:

Medical
Dental
Vision
401(k) Match
Profit Sharing
Paid Time Off
11 Holidays
Tuition Reimbursement
Free Parking throughout Tompkins Community Bank
Employee Referrals

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Learning & Development Business Partner

Edtech.com's Summary

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