Remote Status: Hybrid
Job Title: Learning & Development Business Partner
Reports To: Senior Manager, Learning & Development
People Leader: No
FLSA Status: Exempt ** This is a Hybrid/St. Louis position **
Job Summary
The Learning & Development (L&D) Business Partner partners with leaders, Team Members, and the People & Culture team to support professional growth, leadership development, and organizational effectiveness. This role helps leaders and teams build the skills and capabilities needed to support Team Member growth, leadership effectiveness, and organizational success through consultation, coaching, facilitation, and learning and development solutions.
Job Responsibilities The intent of this job description is to provide a representation of the types of duties and level of responsibilities required of this position and is not intended to be an exhaustive list of all responsibilities, duties, and skills. Team members may be directed to perform job-related tasks other than those specifically stated in this description. Builds relationships across the organization and partners with leaders and teams to understand business needs, identify opportunities to strengthen skills and capabilities, and recommend development solutions aligned with organizational goalsServes as a resource and point of contact for leaders seeking to address skill gaps and strengthen their team's capabilities by assessing challenges and recommending learning and development solutionsPartners with leaders, subject matter experts, instructional designers, and other stakeholders to design, facilitate, and evaluate learning experiences, workshops, and development programs that support Team Member and leadership growthManages leadership and professional development initiatives, including program scheduling, communication, facilitation, participation tracking, change support activities, and overall program administrationPartners with external learning providers and leverages learning platforms, tools, and resources to expand and support learning and development opportunitiesRecommends and implements learning and development programs, resources, and tools that support ongoing Team Member growth and organizational developmentGathers and analyzes feedback, participation data, and L&D program outcomes to evaluate effectiveness and identify opportunities for continuous improvementMaintains learning resources, program materials, records, and reporting to support learning and development activities and program effectiveness
Required Qualifications An equivalent combination of education, training, and experience will be considered. High school diploma or equivalent2+ years of experience in leadership, Team Member development, facilitation, training, learning & development, or relevant transferable experience1+ year of informal, project, functional, and/or people leadership experience
Preferred Qualifications Degree or specialized training in leadership, organizational development, human resources, learning and development, or a related field4+ years of experience in people leadership, learning & development, talent development, human resources, change management, or related experience3+ years of informal, project, functional, and/or people leadership experience Experience working in a credit union, banking, financial services, or other highly regulated environment
Knowledge, Skills, and Abilities (KSAs)A representation of the knowledge, skills, and abilities necessary to perform this job competently. Skilled in relationship building, consultation, and collaboration with leaders, teams, and stakeholdersSkilled in needs assessment, problem solving, critical thinking, and identifying practical solutionsSkilled in facilitation, communication, presentation, and group discussion leadership
Knowledge of adult learning principles, learning and development practices, and change support conceptsKnowledge of learning program design, development, and evaluation methodsAbility to manage multiple priorities, adapt to changing business needs, and maintain organizationSkilled in analyzing information, interpreting data, and identifying opportunities for continuous improvementProficiency with learning management systems (LMS), virtual learning platforms, and other learning technologies, including managing learning content, assignments, participation tracking, and reportingAbility to maintain accurate records, reporting, and program documentation with strong attention to detail
Work Environment Environmental or atmospheric conditions commonly associated with the performance of this job’s functions. Hybrid work environment (combination of remote & onsite); requires regular use of online tools, systems, and collaboration platformsGeneral office setting when working onsiteOccasional travel to branch locations, vendor sites, or other business-related locations
Physical Abilities The physical demands described below are representative of those that must be met by an employee to successfully perform this job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Ability to work at a computer in a stationary position for up to 8 hours per dayAbility to occasionally carry light materials (e.g., laptop, presentation materials) Together Credit Union is an Equal Opportunity employer. The Credit Union complies with appropriate federal, state, and local laws and provides equal employment opportunities without regard to race, color, religion, gender, age, sexual orientation, gender identity or expression, national origin, military or veteran status, disability (including pregnancy), genetic information, or any other protected status to all qualified applicants and employees. Together Credit Union is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free work environment.