Learning & Development Coordinator

Learning & Development Coordinator

Position Summary

• Plan and coordinate engaging learning and development experiences, including training sessions, retreats, webinars, orientation programs, and special events.
• Manage the details that make programs run smoothly, from invitations, registration, attendance, materials, rooms, catering, and virtual technology to speaker and vendor coordination.
• Communicate clearly with participants, presenters, vendors, and stakeholders.
• Prepare program materials, resource guides, communications, and post-program evaluations.
• Track feedback, attendance, and learning metrics to help improve future programs.
• Explore emerging learning technologies, including AI tools, to make training more engaging, efficient, and accessible.

• Serve as the go-to coordinator for CLE programs, including accreditation applications, attendance tracking, certificates, compliance documentation, and credit reporting.
• Respond to CLE questions and help attorneys navigate requirements, reporting processes, and compliance deadlines.
• Monitor CLE rule changes, assist with accreditation renewals, and support audits and required reporting.

• Keep the Firm’s intranet, learning platforms, resource materials, development web pages, and training calendars up to date.
• Maintain records, budgets, rosters, policies, procedures, and program resources.
• Create reports, presentations, dashboards, and analytics that show participation, compliance, program impact, and learning outcomes.
• Monitor departmental inboxes, route questions, and provide timely, professional support.
• Process invoices, reimbursements, and vendor-related expenses.

• Partner with teammates in Talent and across the Firm on projects that strengthen professional growth, engagement, retention, and the employee experience.
• Research professional development trends, learning technologies, and best practices that can bring fresh ideas to our programs.
• Model Parker Poe’s values through collaboration, inclusion, service excellence, and continuous improvement.
• Serve as back-up for other Talent team coordinators when needed.
• Take on other projects and responsibilities as assigned that support the team and Firm priorities.

• At least two years of experience in learning and development, training coordination, or a related field, plus a bachelor’s degree; or an equivalent combination of education and experience.
• Experience in a law firm, professional services organization, higher education institution, bar association, or training-focused environment is a plus.
• Experience supporting CLE programs, accreditation, or compliance processes is preferred.
• Strong organization, project management, and follow-through, with a sharp eye for details.
• Ability to juggle priorities, deadlines, and moving pieces in a fast-paced environment.
• Clear, polished communication skills and a service mindset that creates a positive experience for participants and stakeholders.
• Confidence building relationships with attorneys, business professionals, vendors, and firm leadership.
• Sound judgment, professionalism, and discretion when working with sensitive or confidential information.
• Analytical thinking and creative problem-solving skills.
• Proficiency with Microsoft Office Suite, including Outlook, Excel, PowerPoint, and Teams and Adobe.
• Experience with learning management systems, event registration platforms, or database systems is preferred.  Familiarity with graphic design platforms a plus.
• Curiosity about emerging technologies, including AI, and enthusiasm for using new tools to improve learning experiences and operations.
• Ability to work occasional overtime and support programs outside normal business hours, including periodic travel to other locations.

Traits for Success

• You’re proactive, dependable, and great at turning plans into polished programs.
• You build trust easily and enjoy working with people across teams and roles.
• You communicate clearly, stay calm under deadlines, and know how to keep details moving.
• You’re curious, adaptable, and excited by new ideas, technology, and continuous improvement.