National Life Group
Learning & Development Facilitator
🇺🇸 Addison, TX
🕑 Full-Time
💰 $22 - $32 per Hour
💻 Learning & Development
🗓️ November 14th, 2025
Edtech.com's Summary
National Life Group is hiring a Learning & Development Facilitator. The role involves delivering engaging training sessions using various instructional methods, collaborating with business experts, and continuously improving curriculum based on learner feedback to support the operations team.
Highlights
- Facilitate new-hire and new-initiative training through instructor-led and virtual sessions using adult learning techniques.
- Develop and maintain training materials, handouts, and visual aids.
- Assess training needs and evaluate trainee performance with testing and role-plays.
- Strong knowledge of life insurance and/or annuity products required.
- Bachelor’s degree or five years of relevant experience required; related certifications are a plus.
- Excellent verbal and written communication, presentation, and facilitation skills.
- Ability to build credibility and connect training content to business goals.
- Hourly pay range: $22 - $32 USD.
- Must pass a background check and adapt to changing environments.
- Collaborate with subject matter experts and collect learner feedback for curriculum improvement.
Learning & Development Facilitator Full Description
Learning & Development Facilitator
Addison, TX; Montpelier, VT
Come join one of America’s fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures.
Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard.
We foster a collaborative environment with opportunities for growth and encourage our associates to live our values: Do good. Be good. Make good.
Please note that we do not offer visa sponsorship for this position.
Role Summary
This position is responsible for delivery of learning content through suitable approaches that meet desired learning outcomes and learner needs. This person builds trusted relationships and creates an engaging learning environment. They drive learner development by actively providing feedback and learner support. The Learning Facilitator partners with business experts, performs job shadowing and collects learner feedback to continuously improve the curriculum throughout our operations team.
This position currently offers an onsite work schedule, with the expectation that you are in the office four (4) days per week during onsite core days. Our current onsite core days are Monday, Tuesday, Wednesday, and Thursday. The work schedule type and core days are subject to change with advance notification and manager discretion.
Essential Duties and Responsibilities
- Facilitate new-hire and new-initiative training through instructor-led and virtual instructor-led sessions utilizing a variety of delivery methods specific to adult learning, using instructional techniques and formats, such as role playing, simulations, team exercises, group discussions, and facilitation
- Quickly masters training content; is resourceful in consulting subject matter experts and other resources (e.g., websites, manuals, literature) to add to his/her content knowledge
- Establish credibility with the audience by knowing the content area, providing relevant examples, and linking the material to the audience’s job experiences and challenges
- Skillfully make the connection between learning objectives and line of business goals in the classroom
- Present information in a clear, logical and organized way; knows which points to emphasize to increase learning
- Actively seek evidence of audience engagement and comprehension, tailoring the training to meet differing needs, interests, and experience levels among participants
- Organize, develop, and maintain training materials, handouts, and visual materials
- Monitor, evaluate and record training activities and program effectiveness, recommending and developing alternative training methods to continually improve programs
- Assess training needs through surveys, interviews with employees, focus groups, and/or consultation with managers, instructors, or business representatives
- Evaluate, document and coach trainees' performance, through testing and role-plays, whether trainees will meet standards to successfully complete the training programs
- Prepare classroom and class materials prior to class
- Perform all training duties, and all other duties as required
Qualifications
- Bachelor’s degree required, or five years of specific job-related experience may be substituted
- Knowledge of life insurance and/or annuity products required
- Related professional certification or designation is an asset
- Able to communicate complex technical concepts and ideas, both verbally and in written form, clearly and accurately
- Strong presentation and communication skills; ability to facilitate and present to groups of varying sizes and skill level
- Strong interpersonal skills and sensitivity to deal effectively with individuals from different cultures, along with professional maturity and confidence in communicating results with peers and various levels of management
- Organizational skills to multi-task, meet deadlines, and be able to work independently
- A strong desire to learn new technologies, the curiosity to figure out how things work, and a passion for improving the user experience
- Ability to readily adapt to an ever-changing environment
- Thinks quickly on his/her feet; handle challenging questions and comments with poise and confidence
- Willingness to perform other duties as assigned
- Must be able to pass a background check
Benefits
- Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the BENEFITS of a Career at National Life!
Base Pay Range. The base pay range for this position is the range National Life reasonably and in good faith expects to pay for the position taking into account the wide variety of factors, including: prior experience and job-related knowledge; education, training and certificates; current business needs; and market factors. The final salary or hourly wages offered may be outside of this range based on other reasons and individual circumstances.
Additional Compensation and Benefits. The total compensation package for this position may also include a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. The successful candidate may also be eligible to participate in National Life’s discretionary annual incentive programs, subject to the rules governing such programs. If hired, the employee will be in an "at-will position" and National Life reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.
National Life is accepting applications for this role on an ongoing basis and the role remains open until filled.
Hourly Pay Range
$22 - $32 USD
National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.
Fortune 1000 status is based on the consolidated financial results of all National Life Group companies.
National Life Group
1 National Life Dr
Montpelier, VT 05604
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