Edtech.com's Summary

Marco Technologies is hiring a Learning & Development Manager to design and manage training content, curriculum, and systems that align with the company's business priorities and learning objectives. The role involves leading strategy development, maintaining the learning management system, and collaborating with subject matter experts to deliver effective virtual and live training programs.

Highlights

Develop training content, curriculums, and materials aligned with business and learner objectives.
Design virtual training using e-learning tools and collaborate with subject matter experts.
Manage the learning management system (LMS) and oversee LMS administration support.
Lead strategy development for learning initiatives and ensure content review and integrity.
Leverage AI tools to enhance digital learning strategies and drive AI adoption through upskilling.
Report training statistics to leadership and identify improvements for LMS effectiveness.
Required proficiency with e-learning software such as Articulate and Camtasia, and business tools like MS Office and SharePoint.
Qualifications include a bachelor’s degree or equivalent experience, with preferred instructional design and corporate training background.
Excellent communication, presentation, organizational, and project management skills are essential.
Compensation ranges from $79,212 to $122,779 annually plus a 10% annual incentive plan.

Learning & Development Manager Full Description

Learning & Development Manager

Minnetonka, Minnesota, United States

Hybrid

Job Description
The Learning & Content Development Manager is responsible for developing training content, curriculum, materials and manage systems that support Marco’s Learning and Development initiatives. This position is key to assessing/building learning content to ensure alignment with business priorities and learning objectives and is learner centric. The L&D Manager leads and supports strategy development for the Learning and Development function at Marco.

ESSENTIAL FUNCTIONS:

Leads learning concepts to develop content and curriculums utilizing defined learning objectives, content delivery methods, learner assessments and supplementary materials.
Designs virtual training content, curriculums, and materials through a variety of e-learning solutions.
Develops course content through collaborative engagement with subject matter experts, leveraging existing resources & prior training modules.
Creates, executes, maintains, and evaluates existing programs to ensure learning aligns to outlined goals/organizational performance standards, and identifies improvements to deliver the best overall experience via online learning, virtual learning, and live facilitation.
Overseas the Learning and Development Administrator focused on LMS Administration, Career Development site and LMS project support.
Supports training facilitators in the respective mode of delivery with multi-training delivery mediums are required.
Works with management and executive leadership to align learning with the companies’ strategies, confirms recommendations for e-learning and tools, establishing training priorities and timelines.
Oversees the integrity of learning and development modules and training content by conducting regular reviews with curriculum owners. Maintains a review cycle of at least annually of all content.
Maintains the organizations learning management system (LMS) and is a functional expert in the learning systems administrative and functional requirements.
Maintains the L&D catalog (reviews and provides feedback for requested courses) and make recommendations for learning assignments to managers/team members (on demand training).
Develops standard work procedures and processes for L&D related tasks and systems.
Leads development and maintenance of deliverables related to all L&D training requests for on-demand, instructor-led virtual, instructor-led in-person (on-demand videos, scripts, slide deck, user guides, supporting documentation, etc.)
Leverages advanced artificial intelligence (AI) tools and resources, including generative AI, to enhance our digital and data learning strategies, and drive AI adoption through targeted upskilling and learning interventions.
Manages training through LMS and report training statistics back to leadership.
Identifies improvement areas to ensure the LMS is delivering upon the demands of the organization.
Researches L&D best practices, including LMS research to best fit the needs of the organization. Supports integration of new learning tools and platforms.
Acts in accordance with Marco policies and procedures as set forth in the employee handbook.

QUALIFICATIONS:

Bachelor’s degree in related field and/or 5 years of relevant experience; or equivalent combination of education and experience.
Previous content/instructional design experience and corporate training experience or related experience preferred.
Proficiency in e-learning systems and content building tools (Articulate, Camtasia, etc.)

REQUIRED SKILLS:

Proficiency with business collaboration tools such as MS Office applications, and SharePoint.
Excellent communication skills including highly effective presentation skills.
Enthusiastic, dedicated to the challenge of helping other people.
Self-starter, ability to perform under general management guidance.
Excellent organizational, project management and time management skills.
Listens effectively, shares ideas and information openly and facilitates relationship building by treating people with respect.
Ability to prioritize responsibilities and to operate with changing priorities.
Demonstrated ability to deal effectively and professionally with all types of people and situations.

Pay Range: $79,212 - $122,779 annually + 10% annual incentive plan

The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at www.marconet.com/careers.

About Marco Technologies
We make business technology Simple. Secure. Better. We do it all -- from hosted/cloud services, copiers/printers, managed services, phone systems, document management, business IT services and audio/video systems. We are an organization with strong partnerships between sales and service. We have hundreds of sales professionals, engineers, and technicians ready to fix any and all customer problems. With over 50 years in the industry, Marco has a Gold Standard Culture with a focus on employee engagement, client satisfaction, vendor partnerships, and community partnership. Whether you are early in your career ready for an exciting opportunity, or an experienced professional eager to elevate your skills with a Print & IT services and consulting industry leader, then you have come to the right spot. Join our growing team. You won’t regret it.

EEO Statement
Equal Opportunity Employer /AA Employer/Minorities/Women/Protected Veterans/Individuals with Disabilities

Locations
Minnetonka, Minnesota, United States

Compensation Details
$79,212 - $122,779 annually

Compensation Statement
The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at www.marconet.com/careers.

Original Job Description

Learning & Development Manager

Minnetonka, Minnesota, United States

Hybrid

Leads learning concepts to develop content and curriculums utilizing defined learning objectives, content delivery methods, learner assessments and supplementary materials.
Designs virtual training content, curriculums, and materials through a variety of e-learning solutions.
Develops course content through collaborative engagement with subject matter experts, leveraging existing resources & prior training modules.
Creates, executes, maintains, and evaluates existing programs to ensure learning aligns to outlined goals/organizational performance standards, and identifies improvements to deliver the best overall experience via online learning, virtual learning, and live facilitation.
Overseas the Learning and Development Administrator focused on LMS Administration, Career Development site and LMS project support.
Supports training facilitators in the respective mode of delivery with multi-training delivery mediums are required.
Works with management and executive leadership to align learning with the companies’ strategies, confirms recommendations for e-learning and tools, establishing training priorities and timelines.
Oversees the integrity of learning and development modules and training content by conducting regular reviews with curriculum owners. Maintains a review cycle of at least annually of all content.
Maintains the organizations learning management system (LMS) and is a functional expert in the learning systems administrative and functional requirements.
Maintains the L&D catalog (reviews and provides feedback for requested courses) and make recommendations for learning assignments to managers/team members (on demand training).
Develops standard work procedures and processes for L&D related tasks and systems.
Leads development and maintenance of deliverables related to all L&D training requests for on-demand, instructor-led virtual, instructor-led in-person (on-demand videos, scripts, slide deck, user guides, supporting documentation, etc.)
Leverages advanced artificial intelligence (AI) tools and resources, including generative AI, to enhance our digital and data learning strategies, and drive AI adoption through targeted upskilling and learning interventions.
Manages training through LMS and report training statistics back to leadership.
Identifies improvement areas to ensure the LMS is delivering upon the demands of the organization.
Researches L&D best practices, including LMS research to best fit the needs of the organization. Supports integration of new learning tools and platforms.
Acts in accordance with Marco policies and procedures as set forth in the employee handbook.

QUALIFICATIONS:

Bachelor’s degree in related field and/or 5 years of relevant experience; or equivalent combination of education and experience.
Previous content/instructional design experience and corporate training experience or related experience preferred.
Proficiency in e-learning systems and content building tools (Articulate, Camtasia, etc.)

REQUIRED SKILLS:

Proficiency with business collaboration tools such as MS Office applications, and SharePoint.
Excellent communication skills including highly effective presentation skills.
Enthusiastic, dedicated to the challenge of helping other people.
Self-starter, ability to perform under general management guidance.
Excellent organizational, project management and time management skills.
Listens effectively, shares ideas and information openly and facilitates relationship building by treating people with respect.
Ability to prioritize responsibilities and to operate with changing priorities.
Demonstrated ability to deal effectively and professionally with all types of people and situations.

Pay Range: $79,212 - $122,779 annually + 10% annual incentive plan

EEO Statement
Equal Opportunity Employer /AA Employer/Minorities/Women/Protected Veterans/Individuals with Disabilities

Locations
Minnetonka, Minnesota, United States

Compensation Details
$79,212 - $122,779 annually

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