Edtech.com's Summary

Cirrus is hiring a Learning & Development Partner Sr. - Operations. This role entails leading and executing impactful learning initiatives focused on operations, technical training, and production readiness through various training methods including in-person, virtual, and e-learning formats. The position requires anticipating business needs, designing strategic learning solutions, and collaborating with teams to enhance partner and employee performance.

Highlights

Lead and execute large-scale learning and development projects related to operations and technical training.
Support the Cirrus World Class customer experience training across the company and partner network.
Manage Cirrus University resources including LMS, compliance tracking, onboarding, and training plans.
Conduct needs assessments, develop learning strategies, and measure training effectiveness to improve engagement and retention.
Create diverse learning content such as instructional videos, webinars, and digital materials.
Use Learning Management Systems and design software like Articulate 360, Azure, Canva, and MS Office Suite.
Require a bachelor's degree or equivalent experience with 5+ years in training, facilitation, and project management.
Develop and facilitate training programs accommodating various adult learning styles.
Salary range between USD $84,451.28 and $120,005.55 per year.
Offer comprehensive benefits including health coverage, 401(k) match, PTO, career development, and wellness programs.

Learning & Development Partner Sr. - Operations Full Description

Overview:

Learning and Development Partner Sr is a proven project manager and creative-minded individual who will be an essential member on L&D projects at Cirrus. The L&D Partner Sr is responsible for leading and executing some of our largest and most impactful initiatives. This role requires the person to independently anticipate and act on effective learning solutions and opportunities that directly impact business objectives, partner performance, and employee performance improvement. The L&D Partner Sr is responsible for annually conducting needs assessments, designing, and implementing impactful learning initiatives in the areas of operations, technical training, and production readiness. This individual must be adept at using a variety of experiences such as in-person training classes, 1-1 coaching, live and recorded webinars, on-demand videos and virtual classroom sessions.

Responsibilities:

Learning & Development Partner responsibilities plus
Supports the Cirrus World Class customer experience standardization and training within Cirrus and across our partner network.
Coordinate Cirrus University technical resources such as the learning management system, compliance tracking, onboarding courses, area specific training plans.
Evaluates training needs, identifies goals and develops learning strategies and training plans.
Measures the success of learning initiatives, programs, and materials; makes improvements and adjustments to increase learning engagement and retention.
Updates materials and content to maintain relevance and usefulness.
E-Learning Development, Partner with Instructional Designers and/or Subject Matter Experts, and Operational Leadership to create effective online instruction.
Facilitate and deliver development programs via classroom, webinar, or other virtual environments in an engaging manner that is inclusive of various adult learning styles.
Collaborate with Manager, Learning and Development and other business leaders to identify requirements needed for e-learning content curation.
Create instructional videos, webinars, & presentations for customer service-related initiatives, such as onboarding, career development, employer branding, etc.

Qualifications:

Bachelor's degree in human resources, education, project management, instructional design preferred; or 4-7 years' experience in a training manager or educational leadership role; or an equivalent combination of education and experience
5+ years' experience in presenting, facilitating, and leading
Strong project management skills
Facilitate and lead a diverse group to build collaborative and functional relationships.
Create and distribute digital and physical training content for appropriate customer needs.
Demonstrate sound judgement and effective communication skills (written and verbal).
Effectively manage stress, including competing work demands and multiple projects at the same time.
Proven creativity with experience in visual/multimedia design (graphics, video, etc.)
Knowledgeable in Learning Management Systems and Instructional Design software such as Articulate 360, Azure, Canva and MS Office Suite

Our Benefits: Cirrus provides a range of exciting benefits, including:

Comprehensive Health Coverage: Medical, vision, dental, with additional dependent coverage options
Employer-Paid Coverages: Group term life, short- and long-term disability insurance
Flexible Spending Accounts: FSA and HSA offerings with company contributions to HSA
Well-being: Calm Health, Employee Assistance Program, and wellness incentives through medical provider
401(k) Plan: Dollar-for-dollar match up to 5% after 90 days, with 100% vesting at 1 year of service
PTO: Various PTO plans starting at 100 hours accrued within the first year
Additional Time off Benefits: Paid holidays, 2 weeks of Paid Parental leave, paid time for funeral leave and jury duty
Career Development: Tuition reimbursement program and professional growth opportunities
Exclusive Discounts: Cirrus Store, partner and marketplace discounts available
Community & Engagement: Company and employee clubs at various locations

These benefits are designed to support your well-being, growth, and enjoyment at Cirrus! Pay Range: Salary Range: USD $84,451.28/Yr. - USD $120,005.55/Yr.

Original Job Description

Overview:

Learning & Development Partner responsibilities plus
Supports the Cirrus World Class customer experience standardization and training within Cirrus and across our partner network.
Coordinate Cirrus University technical resources such as the learning management system, compliance tracking, onboarding courses, area specific training plans.
Evaluates training needs, identifies goals and develops learning strategies and training plans.
Measures the success of learning initiatives, programs, and materials; makes improvements and adjustments to increase learning engagement and retention.
Updates materials and content to maintain relevance and usefulness.
E-Learning Development, Partner with Instructional Designers and/or Subject Matter Experts, and Operational Leadership to create effective online instruction.
Facilitate and deliver development programs via classroom, webinar, or other virtual environments in an engaging manner that is inclusive of various adult learning styles.
Collaborate with Manager, Learning and Development and other business leaders to identify requirements needed for e-learning content curation.
Create instructional videos, webinars, & presentations for customer service-related initiatives, such as onboarding, career development, employer branding, etc.

Qualifications:

Bachelor's degree in human resources, education, project management, instructional design preferred; or 4-7 years' experience in a training manager or educational leadership role; or an equivalent combination of education and experience
5+ years' experience in presenting, facilitating, and leading
Strong project management skills
Facilitate and lead a diverse group to build collaborative and functional relationships.
Create and distribute digital and physical training content for appropriate customer needs.
Demonstrate sound judgement and effective communication skills (written and verbal).
Effectively manage stress, including competing work demands and multiple projects at the same time.
Proven creativity with experience in visual/multimedia design (graphics, video, etc.)
Knowledgeable in Learning Management Systems and Instructional Design software such as Articulate 360, Azure, Canva and MS Office Suite

Our Benefits: Cirrus provides a range of exciting benefits, including:

Comprehensive Health Coverage: Medical, vision, dental, with additional dependent coverage options
Employer-Paid Coverages: Group term life, short- and long-term disability insurance
Flexible Spending Accounts: FSA and HSA offerings with company contributions to HSA
Well-being: Calm Health, Employee Assistance Program, and wellness incentives through medical provider
401(k) Plan: Dollar-for-dollar match up to 5% after 90 days, with 100% vesting at 1 year of service
PTO: Various PTO plans starting at 100 hours accrued within the first year
Additional Time off Benefits: Paid holidays, 2 weeks of Paid Parental leave, paid time for funeral leave and jury duty
Career Development: Tuition reimbursement program and professional growth opportunities
Exclusive Discounts: Cirrus Store, partner and marketplace discounts available
Community & Engagement: Company and employee clubs at various locations

These benefits are designed to support your well-being, growth, and enjoyment at Cirrus! Pay Range: Salary Range: USD $84,451.28/Yr. - USD $120,005.55/Yr.

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Learning & Development Partner Sr. - Operations

Edtech.com's Summary

Learning & Development Partner Sr. - Operations Full Description

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