Mission Rock Residential, LLC
Learning & Development Specialist
🇺🇸 Remote - OR
🕑 Full-Time
💰 $70K - $90K
💻 Learning & Development
🗓️ May 30th, 2025
Edtech.com's Summary
Highlights
- Design and deliver training programs for sales, customer service, leadership, and more.
- Develop innovative curriculum for in-person and eLearning.
- Experience with Learning Management System (LMS) and multifamily industry software preferred.
- Salary range: $70,000-$90,000.
- Requires Bachelor's degree or equivalent experience in Learning & Development.
- Includes benefits like 401(k) match, healthcare plans, and paid holidays.
- Offers career advancement and bonus opportunities.
- Up to 50% multistate travel required.
Learning & Development Specialist Full Description
Fully Remote • Oregon, Texas, or Nevada
Description
The L&D Specialist is responsible for the design, delivery, evaluation, and refinement of training across Mission Rock Residential, LLC “Mission Rock”. This position is highly visible, engaging, and valued as a resource for all team members. The L&D Specialist will collaborate with the Director of Training and property management to ensure learning transfer and promote Mission Rock’s mission statement, core values and expectations to all team members.
Why work for Mission Rock? At Mission Rock Residential, we aim to provide the highest quality of service to our residents, clients, and each other by demonstrating our I ARRIVE values: integrity, accountability, respect, relationships, inclusivity, vision, and empathy. Our commitment to fostering an equitable and inclusive workplace drives innovation, strengthens our team, and reflects the vibrant community we serve. We prioritize these values in multiple ways—including team member training, support, and career pathing—and believe that, by doing so, we can positively impact our resident and team member experience.
Are you ready to make an impact?Compensation includes pay and so much more here at Mission Rock. Check out our great benefits included in the compensation plan!
- Career advancement and learning opportunities
- Bonus opportunity
- 13 paid holidays, including a Personal Wellness Day & Volunteer Day
- Generous vacation & sick time
- Accrue sick time each year plus ten days (80 hours) of vacation time the first year and increase up to 15 days (120 hours) in your second year, and more!*
- Housing discount opportunity
- 401(k) with company match
- Medical, Dental, and Vision insurance plans
- Employer-sponsored short-term & long-term disability plans
- Company-paid life insurance
- Health savings account with employer contribution
- Flexible spending account
- Voluntary benefits
- Employee Assistance Program (EAP)
*Sick time accrual amounts and policies vary by state. Please inquire with your hiring manager about your state-specific requirements.
Essential Duties/Responsibilities
- Deliver high-impact, succinct, rich content to drive learning transfer of all company training programs and initiatives (sales, customer service, leadership, systems, and solutions).
- Develop professional, creative, innovative curriculum for all in-person training and eLearning.
- Advance training curriculum in-step with industry trends, innovation, and technology.
- Maintain in-depth knowledge of all Mission Rock Residential, LLC systems and programs.
- Maintain in-depth understanding of industry (conferences, seminars, and networking).
- Continually develop as subject matter expert. Cross-train through attending meetings, shadowing, interviewing, etc.
- Conduct training needs analysis. Develop training recommendations and coordinate training support for team members/teams.
- Conduct one-on-one training/coaching as needed.
- Construct and communicate all training documentation, including training agenda, training, training recaps, Help Desk tickets, and other training communication.
- Consistently evaluate training effectiveness. Solicit feedback and refine and/or develop new training curriculum as needed.
- Administrate and ensure compliance and engagement of Learning Management System. Act as a liaison between onsite and Property Management, transparently communicating operational strengths and opportunities for enhanced revenue potential.
- Collaborate with marketing and revenue management to ensure understanding of performance expectations.
- Support recruiting, interviewing, and onboarding efforts.
- Offer customized training as requested by the Director of Training.
- Assist with special tasks or projects assigned by the Director of Training.
- Schedule travel in accordance with department practices, company guidelines, and budget.
- Adhere to all company policies, procedures, and business ethics.
Requirements
- Experience with Learning Management System (LMS)/ eLearning preferred.
- Experience with multifamily industry software/programs preferred.
- Proven facilitation, presentation, and coaching skills (classroom and web-based).
- Project management experience
- Professional multi-family and/or training designations preferred.
Education:
- Bachelor’s degree (B.A.) from a four-year college or university, preferred
- Minimum of two years related L&D experience, or an equivalent combination of education and experience
- Multifamily property management experience preferred
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