Edtech.com's Summary

Oregon Department of Human Services is hiring a Learning & Development Specialist. The role requires delivering customer service by assessing workforce needs, managing development projects, and providing leadership training. Responsibilities include conducting strategic assessments, analyzing data, facilitating policy reviews, and implementing agency-wide training initiatives.

Highlights

Assess workforce needs and manage development projects.
Deliver leadership training and facilitate policy reviews.
Utilize Workday LMS for training coordination.
Design and implement diverse learning formats.
Salary Range: $6,048 - $8,920 per month.
Requires five years of experience or relevant bachelor's degree.
Provide expertise and consultation to HR and program customers.
Benefits include cost of living adjustments and loan forgiveness eligibility.

Learning & Development Specialist Full Description

Learning & Development Specialist

Hybrid Work Optional

Salem | DHS | Tandem Avenue 1410

Full time

Initial Posting Date: 05/19/2025

Application Deadline:06/02/2025

Agency:Department of Human Services

Salary Range:$6,048 - $8,920

Position Type:Employee

Position Title:Learning & Development Specialist

Job Description:

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity Awaits!

We are looking for proactive, analytical thinkers and collaborative team player! The Human Resources Team of Oregon Department of Human Services (ODHS) is hiring a Learning & Development Specialist 2 position to deliver exceptional customer service. This role involves assessing workforce needs, managing organizational development projects, offering consultation, conducting strategic needs assessments, analyzing workforce data, performing research, facilitating policy reviews, and providing leadership training.

ODHS Human Resources leads workforce strategic initiatives that enhance workforce engagement and improve outcomes for the Oregonians we serve. As a strategic partner, we collaborate across ODHS programs, aligning with the priorities and direction of Governor Kotek and the Oregon Department of Administrative Services.

If you're a strategic thinker, excellent problem solver, and passionate about making an impact, we want you on our team. Apply today!

Summary of Duties

As a Learning & Development Specialist you will:

Provide expertise, consultation, and technical assistance to Human Resources and program customers to solve workforce development issues.
Assess organizational and programmatic needs in collaboration with HR, managers, ODHS programs and external partners by conducting qualitative data analysis to inform workforce outcome measures.
Design, develop, implement, and facilitate agency-wide training that supports ODHS workforce through the talent life cycle.
Provide diverse learning formats: in-person, online, blended, and asynchronous adhering to adult learning principles, ensuring learner accessibility, equity, engagement, and workforce retention.
Coordinate and schedule training through Workday Learning Management System (LMS) and tracks completion and serve as a subject matter expert, providing consultation to employees at all levels.
Research trends in adult learning to enhance knowledge and stay current on learning tools and learner accessibility best practices and applies project management methodologies across all phases of learning.
Deliver customized solutions that align with ODHS agency goals and strategic operational strategic plans

Minimum Qualifications

Five years of work experience designing, planning, and implementing adult education courses, or applying web-based technologies in a blended learning environment.

Five years of work experience designing, planning, and implementing organizational development strategies.

A bachelor’s degree in education, Organizational Psychology, Business or Public Administration, Training and Development, Human Resources, Organizational Behavior, or related field may substitute for three years of the work experience stated above.

Essential Attributes

We are looking for candidates with:

Program Knowledge: In-depth understanding of Human Resources HR functions, both strategically and operationally. Solid understanding of HR operations, including policy implementation and managing HR functions. Demonstrated knowledge and understanding of (HR) processes, policies, laws, best practices, and ethical standards
Communication Skills: Demonstrated ability to effectively articulate and exchange information with internal and external partners. Articulates clear thoughts and ideas in multiple settings and audiences. Ability to accurately represent the organizational goals. Fosters trust in the workplace through direct, respectful, and transparent interactions with internal and external partners.
Adaptability: Demonstrated ability to thrive in a dynamic, fast-paced environment. Open to change and able to adjust strategies, priorities, and workflows in response to evolving organizational needs or unexpected challenges. Comfortable working with ambiguity and committed to continuous learning and improvement.
Visionary Leadership: Ability to manage Human Resources functions with a strong Human Resources business acumen, navigating complex organizational needs, leading with a vision to ensure alignment among business goals and HR practices.
Organizational Development: Collaborate with internal and external partners to identify issues, generate alternatives, and develop solutions to agency goals. Facilitate quality improvement projects. Advise management on methods to bring change into effect and recommend strategies to improve work systems. Design processes for and facilitate problem-solving meetings and strategic planning sessions. Advise managers on developing performance measures to obtain strategic objectives. Identify barriers and recommend strategies to effect organizational change or improve systems. Assist management in executing organizational change strategies.
Consultation: Provide expertise, consultation, and technical assistance to agency staff, managers, and program customers to solve workforce issues. Ability to assess individual, program, or organizational workforce needs, establishing objectives, and specifying the strategies and actions to achieve objectives.

Preference may be provided to candidates who have supervisory experience

Attention all candidates! A cover letter is required. Please be sure to clearly describe how you meet these attributes within your application materials. These attributes will be used to determine which candidates will be selected to move forward in the process.

Working Conditions

The duties of this position can support hybrid remote work, with in-person attendance to meetings and training and development sessions across the state as needed to support our agency workforce and ODHS Strategic goals.
Travel, irregular hours, and evening or weekend work will sometimes be required, with occasional out-of-state travel for conference attendance.
Must have a valid driver's license and an acceptable driving record or secure an alternate method of transportation that allows for immediate and timely attendance to meetings or training sessions.
Daily work with diverse training participants who may be being counseled on performance or other development needs. Interactions may be charged or emotional with frustrated or upset employees.
Work may be conducted under pressure and critical deadlines, with possible interruptions.
Work may also require packing and carrying boxes, training equipment, materials and supplies up to 50 lbs., and moving tables up to 30 lbs.

Background Checks and Requirements

If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

Benefits

ODHS Employee Resource Group communities that promote shared learning.
Cost of Living Adjustments.
Annual salary increases (until you reach the top of the listed salary range).
Amazing benefits package.
Possible eligibility for the Public Service Loan Forgiveness Program.

Employment Preference

Veterans’ preference:

Veterans’ preference information.
How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.

General Information

This is a permanent, full-time position and is a Management Service, Non-Supervisory position and is not represented by a union.
This recruitment may be used to fill future vacancies in the same classification.
The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

Contact Information

We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.

The recruiter for this position is Surbhi Singh. If you contact the recruiter, please include the job requisition number: REQ-179147
Email: Surbhi.Singh@odhs.oregon.gov
Phone (call or text): 503-798-6093.

Original Job Description