Learning & Development Specialist

• Support L&OD team to operationalize and execute the Holistic Health L&OD strategy and annual operating plan aligned to business priorities, culture, and leadership expectations.
• Implement governance, standards, and measurement for learning and development solutions (needs analysis, design, delivery, evaluation, and ROI/impact tracking).

• Manage the administration of the Learning Management System (LMS) for Holistic Health to make training courses available to learners, schedule courses, track completion of courses and maintain employee transcripts.
• Coordinate LMS administration with the affiliates for Essential Compliance Training.
• Maintain complete records of all events related transactions, collaterals, and materials.
• Provide LMS support governance, troubleshoot issues including course functionality, completion status and transcript issues. Identify the best resolution and research alternative resolutions, engaging providers as needed
• Prepare and share learning metrics with and recommend changes to programs and/or program deliver

• Support Director L&OD and Manager L&OD with by designing, creating, and executing functional learning.
• Work collaboratively with key stakeholders and cross functional partners for  talent/performance management programming and execution.
• Support program development and implementation for special programs (e.g. such as mentorship, internship, aspiring leader program).  
• Work collaboratively with Nestle Nutrition and Health and/or NUSA Center of Competence to rollout and implement compliance and essential training programs.

• Leverage AI powered learning and productivity tools including ChatGPT, Microsoft Co-Pilot, Minty, Mural to design innovative training solutions, streamline content development, enhance learner engagement and driver operational efficiency across learning programs.
• Utilize digital collaboration and data management platforms such as Microsoft SharePoint, Microsoft forms and related enterprise tools to manage learning resources, collect learner feedback, track metrics and support scalable training operations.
• Integrates interactive and self-directed learning technologies including Kahoot! And LinkedIn Learning to create engaging learner experiences, reinforce knowledge retention and promote continuous professional development across diverse populations.

• Support learning and talent processes comply with policies and applicable regulations (including data privacy) and are audit-ready.
• Support enterprise-wide compliance training programs including assignment, tracking, reporting, completion monitoring, and analyzing training data and performance metrics to ensure regulatory compliance.

• Bachelor’s degree in Human Resources, Organizational Development, Education, Instructional Design, Information Systems or a related field
• Minimum 3 years of progressive experience administering Learning Management Systems (LMS) in a corporate or organizational environment
• Demonstrated support of enterprise programs and stakeholder management.
• Demonstrated experience and knowledge managing LMS platforms, including user administration, course assignment, reporting, systems configuration, and troubleshooting.
• Experience in Cornerstone a plus
• Fluent in AI and Digital Fluency
• Proficient in MS Office – word, PPT, excel, Microsoft, Co-Pilot, forms.
• Experience producing content for mobile, social, and collaborative learning environments.
• Able to work collaboratively across business units and project teams
• Ability to work both independently and as a member of a team. Proficiency with eLearning technologies, platforms (including SCORM compliant content, virtual learning tools, and digital training systems.
• Experience generating and analyzing training reports, compliance metrics, learning analytics, and dashboard date to support decision making and audit readiness.
• Strong working knowledge of enterprise platforms such as SharePoint, Microsoft forms, and related collaboration and reporting tools.
• Strong understanding of adult learning, instructional design, and organization effectiveness methodologies
• Experience with learning/talent systems and analytics.

• Data-driven mindset with experience using people analytics to guide decisions and demonstrate impact.
• Strong program and change management capabilities; comfort operating in ambiguity and through transitions.
• strong project prioritization and resource planning.
• Proven facilitation and platforms skills, ability to analyze and assess needs, and translate into training.
• Experience and proficiency in Teams/Zoom (or other virtual platform), and capitalizing on remote learning tools when designing virtual programs.
• Business acumen – ability to communicate across all levels of organization to effectively complete projects.
• Proven ability to anticipate challenges and be decisive - you always get in front of issues, mitigate risk and have no problem making decisions quickly.
• Ability to quickly assess & design training programs utilizing both internal team and external consultants
• Experience in developing project plans for training development & implementation
• Excellent verbal and written communication, presentation and project management skills necessary
• Attention to detail
• Ability to take initiative; be proactive without waiting for direction; strong sense of personal accountability