Learning eXperience Designer (LXD)

Learning eXperience Designer (LXD)

• Analyze business, performance, and learner needs to determine appropriate learning and performance-support solutions.
• Apply adult learning principles, learning science, instructional design methodologies, and learner-centered design practices to create effective learning experiences.
• Define learning objectives and design experiences, activities, assessments, and reinforcement strategies aligned with desired performance and business outcomes.
• Design learning journeys that appropriately combine formal learning, application, practice, reinforcement, and performance support.
• Ensure learning experiences are engaging, inclusive, accessible, and appropriate for the intended audience and delivery environment.

• Design and develop learning solutions across multiple modalities, including eLearning, instructor-led training, virtual instructor-led training, blended learning, videos, simulations, job aids, facilitator guides, participant materials, and performance-support resources.
• Develop storyboards, prototypes, scripts, learning activities, assessments, and other design documentation required to bring learning experiences to life.
• Use appropriate authoring, multimedia, and learning technologies to develop scalable and engaging digital learning experiences.
• Apply consistent design standards and quality practices across learning materials.
• Maintain and update learning content to ensure continued accuracy, relevance, and effectiveness.

• Partner with stakeholders to clarify business needs, target audiences, desired behaviors, performance expectations, and measures of success.
• Conduct needs analysis to identify performance gaps and determine whether learning is the appropriate intervention.
• Recommend learning and non-learning solutions based on identified performance needs.
• Translate complex information and business requirements into clear, practical, and learner-centered experiences.

• Collaborate with subject matter experts, People Business Partners, department leaders, and other stakeholders throughout the design and development process.
• Facilitate discovery, design, and content-development conversations to gather information and align stakeholders around learning outcomes.
• Guide subject matter experts in prioritizing and organizing content based on learner needs and desired performance.
• Manage stakeholder feedback while maintaining sound learning design principles, project scope, and learner experience.
• Build productive working relationships across functions, regions, and levels of the organization.

• Leverage the TAIT global LMS and other learning technologies to support the delivery, management, and learner experience of learning programs.
• Evaluate and recommend learning technologies, tools, and approaches based on learner and business needs.
• Explore emerging technologies and learning practices, including responsible uses of artificial intelligence, to improve the quality, efficiency, scalability, and personalization of learning experiences.
• Identify opportunities to improve learning design and development processes, templates, tools, and standards.
• Design with scalability and global application in mind, considering accessibility, localization, and varying learner contexts where appropriate.

• Design assessments and evaluation strategies aligned with learning objectives and desired performance outcomes.
• In partnership with stakeholders and L&D leadership, establish appropriate measures and key performance indicators (KPIs) for learning initiatives.
• Gather and analyze learner feedback, assessment results, learning data, and stakeholder input to evaluate effectiveness.
• Use data and insights to recommend and implement improvements to learning experiences.
• Iterate on learning solutions based on learner needs, performance outcomes, and changing business requirements.

• Manage assigned learning projects from discovery and design through development, implementation, evaluation, and maintenance.
• Establish project plans, milestones, deliverables, and stakeholder review cycles.
• Manage multiple learning projects and priorities within agreed timelines.
• Conduct quality assurance reviews to ensure learning experiences meet established standards for accuracy, functionality, accessibility, consistency, and learner experience.
• Maintain appropriate project, design, and learning documentation.

• High School/GED and 4+ years of relevant professional experience in instructional design, learning experience design, Learning & Development, educational technology, or a related field.
• Bachelor’s Degree in instructional design, education, learning sciences, educational technology, communications, or a related discipline is preferred.
• Demonstrated experience designing and developing learning experiences across multiple modalities.
• Working knowledge of adult learning principles, instructional design methodologies, learning science, and learner-centered design practices.
• Experience working with subject matter experts and stakeholders to analyze needs and translate complex information into effective learning experiences.
• Experience with eLearning authoring and/or multimedia development tools.
• Familiarity with learning management systems (LMS) and digital learning technologies.
• Strong written, visual, and verbal communication skills.
• Strong organizational and project management skills, with the ability to prioritize work and manage multiple initiatives simultaneously in a fast-paced and agile environment.
• Strong attention to detail and demonstrated commitment to quality.
• Ability to receive, synthesize, and appropriately incorporate feedback from multiple stakeholders.
• Ability to work effectively both independently and collaboratively within cross-functional and global teams.
• Portfolio or examples demonstrating relevant learning design and development work are preferred.

• Competitive medical, dental, and vision insurance plans
• Health Savings Account (HSA) with employer contributions (HDHP plans)
• Flexible Spending Accounts (Medical & Dependent Care)
• Employer-paid life insurance with optional supplemental coverage
• Employer-paid Short-term with optional long-term disability insurance
• 401(k) retirement plan with company match
• Paid parental leave
• Employee Assistance Program (EAP)
• Wellness stipends
• Voluntary benefits (e.g., accident, critical illness)
• Paid vacation and 12 holidays